Hotel

The Westin Ottawa

Ottawa 4.0

Overview

Stay with us at The Westin Ottawa in the heart of downtown where our hotel sits conveniently attached to the Shaw Convention Centre and the Rideau Centre Mall. Located on the Rideau Canal, a UNESCO World Heritage Site, our dog-friendly hotel boasts views of Parliament Hill and is the perfect choice for both business and leisure trips to Ottawa, Ontario. Steps away from Byward Market and many of Ottawa's most popular attractions, our spacious, dog-friendly rooms and suites offer relaxing décor and modern amenities. 

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

492

Rooms

Traditional Guest Room
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Traditional Guest Room
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Safe
  • TV

Amenities


Location

Address
11 Colonel By Dr, Ottawa, ON, K1N 9H4, Canada
11 Colonel By Dr, Ottawa, ON K1N 9H4

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.8
  • Rooms 4.4
  • Service 4.4
  • Value 3.9
TripAdvisor users rated this property 3 out of 5

Westin Ottawa - Solid Stay with a Few Surprises

Excursion23244808692 on Nov 14, 2025

Convenient downtown location and helpful staff made my three-night stay pleasant; front desk kindly extended checkout to 1pm for my late flight and provided a South African plug adapter on arrival. Rooms are clean and comfortable but furniture feels dated. No meals included—expect to pay premium prices, like 48 CAD for toast and coffee at Daly’s (3rd floor). Overall nice, just manage expectations on value.

TripAdvisor users rated this property 4 out of 5

Great location and staff, can’t be beat!

Rahul A (Singapore, Singapore) on Nov 08, 2025

I usually stay at the Westin Ottawa 2-3 times a year when visiting family in Ottawa, with my most recent trips being April and September 2025. I do have to say that the service has improved significantly from my first visits a few years ago. The staff at the front desk and the restaurant are all lovely. The hotel has also upgraded the elevators. The rooms are all a decent size, and the location can’t be beat. The only slight negative is the lack of a lounge, but the breakfast vouchers do help. I had a minor hiccup on a recent stay when the toilet in my bathroom backed up due to the neighbouring room. However, I have to commend Jaspreet Oberoi on the excellent service recovery. Within 10 minutes of the issue being reported I had a new room to stay in. Luckily I was checking out the same day, so it wasn’t too much of an inconvenience. Overall, a great property and I continue to look forward to staying here on future trips.

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