Overview
Stay with us at The Westin Ottawa in the heart of downtown where our hotel sits conveniently attached to the Shaw Convention Centre and the Rideau Centre Mall. Located on the Rideau Canal, a UNESCO World Heritage Site, our dog-friendly hotel boasts views of Parliament Hill and is the perfect choice for both business and leisure trips to Ottawa, Ontario. Steps away from Byward Market and many of Ottawa's most popular attractions, our spacious, dog-friendly rooms and suites offer relaxing décor and modern amenities.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
492
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Safe
- TV
Amenities
Pool
Gym
Reception
Shore Club Restaurant
Daly's Restaurant
Westin Skate Lodge
Lobby
Location
Reviews
Good location
Myska74 (Brussels, Belgium) on Apr 01, 2024
We stayed for 2 nights in this hotel. It is centrally located, in walking distance to the Parliament hill, market, shopping mall (in fact it is interconnected), museums. We had a room with a view to the parliament. Great view, big room. The hotel and the room compared to other hotels we stayed in Canada felt a bit old fashioned but it was clean and disposed of everything we needed. The breakfast was good, very good variety and great service. The only strange thing was that on Easter Sunday, the breakfast was served only until 9.30 while usually it was served until 11. The hotel needed the restaurant for the Easter brunch from 10.30. On one hand it is understandable that a hotel wants to make extra money but on the other hand it was quite annoying for hotel guests, especially if you are on your well deserved vacation… The hotel staff was nice, especially staff in the restaurant, the vallet parking driver, the cleaning service staff and the concierge who gave us great tips for restaurants for dinner. However, the receptionist on our arrival was rather lukewarm, no communication, just handed us the keys silently, and did not even explain anything about the hotel. We had to ask and figure out ourselves.
Central Hotel – Customer Experience Oriented
andykarla (Ottawa, Canada) on Mar 19, 2024
Our room overlooking the Parliament buildings was somewhat dated in that is lacked in Bedside plugs and USB charging outlets customary in newer renovated properties and a necessary amenity for todays travelers! When booking the room, we noted the room photo on line portrays two chairs, on arrival there was one single chair in the room and one robe indicating that perhaps this property caters more to the single business crowd than couples. Of note was the thread bare towels with actual threads hanging off the towels more customary to a low-end bargain property! Elevators are super secure – Outside the elevator, one must enter the floor number with ones key card scan and that is the only floor the elevator goes to – there are no numbers to push inside the elevator, which does take some paying attention on the first use! As platinum members we chose the breakfast buffet as our amenity and found a nice selection of hot and cold items that included pre-made eggs benedict and an omelette station. Being St Paddy’s Day, we also received a special tasty themed treat with breakfast while dining at a table overlooking the National Arts Center and the canal. We did have to make a late-night room change as the room having been requested as non-allergenic and then having been remade again by housekeeping as a feather room. We would find out that the entire 21st floor is non-allergenic and pet free which would have been the ideal place to check us into in the first place as per our Bonvoy profile! However, management apologized profusely and bent over backwards to make it right with us and we did have an enjoyable stay – Its not always how one starts as to how one finishes that matters and for that we give the hotel full credit
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