Overview
Stay with us at The Westin Ottawa in the heart of downtown where our hotel sits conveniently attached to the Shaw Convention Centre and the Rideau Centre Mall. Located on the Rideau Canal, a UNESCO World Heritage Site, our dog-friendly hotel boasts views of Parliament Hill and is the perfect choice for both business and leisure trips to Ottawa, Ontario. Steps away from Byward Market and many of Ottawa's most popular attractions, our spacious, dog-friendly rooms and suites offer relaxing décor and modern amenities.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
492
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Safe
- TV
Amenities
Pool
Gym
Reception
Shore Club Restaurant
Daly's Restaurant
Westin Skate Lodge
Lobby
Location
Reviews
TripAdvisor Traveler Rating
Spring in Ottawa
245945 on Apr 16, 2025
The Westin is in an excellent location in the Centre of Ottawa next to Canal and Parliament. We had a large room with a view of Parliament and the heart of Ottawa. The room has a safe, fridge, and the usual amenities of a superior hotel. I found the bed comfortable but a bit soft for my taste although my spouse oved it. The room lighting is subdued and the sliding door to the bathroom sticky but overall we were very happy. Breakfast buffet is simply superb and with a great view as well. Dinner at The Shore Club is also great with a menu of meals cooked for you and the service is excellent. The pool is OK but the ladies room is not easily accessible. The hot tub was just warm when we were there. All in all an expensive stay but worth it and highly recommended.
A delightful dumpster fire in the heart of knife country
Lion1985 (St. Catharines, Canada) on Mar 25, 2025
As a frequent guest at the sister City Center property decided to try Westin, they share the same GM Ross Meredith so assumed it would be an experience to the same level. The actual stay has been nothing short of amazing in this property's inability to tackle even the smallest issue. You speak to staff about anything, they ask numerous questions then ask you what you want to do. Upon speaking to locals was told the same thing "Oh no, don't stay there, its only for conferences and government announcements" Highlights of the trip have been - A room move from a unit with a broken bed, to one with broken HVAC - Completely inaccessible valet parking (its 15 to 20 minutes to get your car, unless you figure out how much to pay them to keep it out-front, an M3 has been there all weekend, I gave them $30, wasn't enough) - Frequent calls asking for my EV to be plugged in (only way to charge onsite is pay for valet) - The worst breakfast imaginable - Being told I could not have a room key because the previously mentioned room change meant I didnt know the new number - Found a knife infront of the hotel, and watched the staff and valet walk by it with zero concern. - Promised a credit for issues on the stay, but was not applied and my card was charged in full. - Staff entered our room midstay Any, or all of this could of been explained if they had a single solution, but while travelling for business and having to follow up multiple times for something as minor as getting your car out of $55 valet is impossible. If its paid for by someone else, and your just here to attend conferences, or something nearby that does not require a car would be an option, or absolutely anyone else do not stay here for any reason
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