The Westin Ottawa

Ottawa 4.0


Stay with us at The Westin Ottawa in the heart of downtown where our hotel sits conveniently attached to the Shaw Convention Centre and the Rideau Centre Mall. Located on the Rideau Canal, a UNESCO World Heritage Site, our dog-friendly hotel boasts views of Parliament Hill and is the perfect choice for both business and leisure trips to Ottawa, Ontario. Steps away from Byward Market and many of Ottawa's most popular attractions, our spacious, dog-friendly rooms and suites offer relaxing décor and modern amenities. 

Check in

3:00 p.m.

Check out

12:00 p.m.




Traditional Guest Room
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Traditional Guest Room
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Safe
  • TV



11 Colonel By Dr, Ottawa, ON, K1N 9H4, Canada
11 Colonel By Dr, Ottawa, ON K1N 9H4


TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Excellent Stay

kingshahid (Toronto, Canada) on Feb 24, 2024

Amazing hotel with a great view of Parliament. Parking was perfect underground connected to the Rideau Center Mall. Everything was close by in walking distance. Staff were friendly at check in and the room was very spacious. The only problem was the pool was not heated as claimed. We had to leave because it was very very cold when we arrived.

TripAdvisor users rated this property 4 out of 5

Terrific hotel, aside from the elevators

Claire G (Ithaca, New York, United States) on Jan 01, 2024

There is certainly much to praise about this hotel. The location is fantastic, and the service is attentive, thoughtful, and nice. We were pleasantly surprised to find ourselves upgraded, and the room that we received had a huge window overlooking the city. The room was comfortable, the daily cleanings happened promptly while we were out without our ever having to nudge anyone, the valet parking was smoothly managed, and everyone was friendly, including the servers in the hotel bar. Our one complaint--and it's not insignificant--is that they have a serious problem with their elevators. The system they use is terribly inefficient. Not only was there always a wait--sometimes a rather long one--but once you were on, you were packed in with other people and had to suffer through an experience not unlike the New York City subway at rush hour, pressed against other bodies as the elevator stopped on every floor. Admittedly, a large convention was going on while we were there, but the Westin advertises itself as a conference hotel and they should be able to manage the crowds; otherwise it's unfair to their non-conference attending guests. And, since many other reviews complain about the elevators, clearly this is an ongoing problem. Otherwise, again, our stay was lovely, and we appreciated the attentive service; the spacious, comfortable room with a view; and the fabulous location right in downtown Ottawa, in walking distance of so many great sights.

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