Hotel

Doubletree Golf Resort Palm Springs

Palm Springs 3.5

Overview

You're invited to the most scenic and relaxing resort experience in Palm Springs. Fresh off a multi-million dollar renovation, the DoubleTree Golf Resort Palm Springs features an elevated style, contemporary vibe, and an unbeatable setting at the foot of the San Jacinto Mountains. Immerse yourself in stunning golf course and mountain views, while escaping the chaos of everyday life. Let your mind and body slow down and enjoy some much needed repose, as you enjoy a seemingly endless array of first-class amenities. From an Olympic-size swimming pool, tennis courts, a full-service spa, two luxurious hot tubs, and a 27-hole championship golf course, the DoubleTree Golf Resort Palm Springs is the definition of 'vacation'. Contemporary, casually elegant, and inviting, the DoubleTree Golf Resort Palm Springs offers deluxe resort accommodations and unbeatable service.

Resort Fees: 30 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

12 p.m.

Rooms

289

Rooms

Balcony Patio Room
392 square feet
  • 1 king bed, or 2 queen beds
  • Resort view
  • No more than 4 guests in the room
Balcony Patio Room
392 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • TV

Amenities


Location

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Great Location & Staff – Needs Refurbishment

GooseUA (Scottsdale, Arizona) on Jan 11, 2025

The Doubletree Golf Resort Palm Springs has a great, quiet location in Cathedral City right on the border of Palm Springs. The views are phenomenal (see photos). The staff was top notch and took good care when things weren’t right. As for the rooms – they are in desperate need of refurbishment. I ended up having two rooms and here was my experience. Room 1 – this 4th floor room should have been taken out of their inventory! The TV and entertainment options were good – streaming options or plug in your own devices. The views from the balcony over the golf course and mountains were beautiful. The bathroom is huge and has two vanities. That’s where the good ends. The closet doors were difficult to open and made lots of noise. The furniture had lots of wear and tear. The black out drapes did not close all the way (had to use a hanger to make it truly black out) and the drapes had holes in them. The shower had dark gray in some of the grout and the shower head had lots of calcium caked on it. The worst part of the room…I woke up at 12:30am freezing cold. Turned on the heat and after 15 minutes it was still blowing cool air. 45 minutes later and the heat did not work. I ended up shutting it off and still felt a draft – turns out there was a gap between the sliding door to the patio and the stationary pane of glass and cold air was coming in that way. I had to cover myself with the other 3 pillows to have enough heat to get through the night. I went to the front desk the next morning at 7am to complain, especially since I barely slept. Jonathan was very sympathetic and gave me a space heater and said engineering would be up to look at the heater. Turns out, the heater and a/c in that room did not work. I left at 10:30 with engineering still not showing up and came back at 2:30 to find out they never came, the air was still blowing cool. Jonathan then changed my room to one on the 3rd floor. He was very kind and was happy to move me so that I could actually sleep. No other compensation was offered for such a shabby room with no heat - I expected at least to have the resort fee removed. Room 2 – this room was way better than the 1st. To start, the 3rd floor seemed more well taken care of than the 4th. The 4th floor carpet and hallways felt dirty, but the 3rd floor felt newer. The heat and a/c worked well, the drapes didn’t have holes, and the shower was clean and lacking calcium deposits. Even the toilet was newer and the closet doors worked seamless. I did eat downstairs at the bar one night and the food was delicious (they have gluten free options) and the drinks were fantastic. The staff at the bar and in the restaurant for breakfast were very pleasant and kind. The staff really made up for the tired rooms. So, I guess it is hit or miss with rooms at this hotel. Even the 2nd room could use a refresh and I hope they get a renovation going soon as the hotel could be a prime destination in the Palm Springs area.

TripAdvisor users rated this property 1 out of 5

Find A Different Resort

Rachel P on Nov 16, 2024

Please save your money and book elsewhere. This resort charges for incidentals that they claim will be returned to you at the end of your stay. At the end of our trip, an incidentals charge of over 500 dollars was not returned to the used card. When calling the resort to inquire about charges, the front desk staff was virtually useless, claiming, "[they] usually just tell people to contact their bank when this happens, there's not much else [they] can do." Not a single employee could explain each individual charge that was a part of incidentals, nor could they send an itemized receipt of it. Only when their accounts receivable department decided to contest the bank claim they suggested we pursue, did we receive a vague statement of said charges on paper. It is still unclear as to why this was not made available upon our first request. The stay here was mediocre at best, and the inconvenience of this whole situation only added to the subpar experience. Spend your money elsewhere.

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