Overview
Experience a transformative stay at JW Marriott Phoenix Desert Ridge Resort & Spa, a AAA 4-Diamond gem. Whether you're in North Phoenix, Arizona for a family getaway, a productivity-boosting business conference, a romantic retreat or a special occasion, our five-star luxury hotel promises to create unforgettable memories. Nestled within the serene beauty of Arizona's Sonoran Desert, we offer a wide range of exceptional experiences. For sports enthusiasts, we boast one of Phoenix's premier pickleball facilities, with 17 courts, a fully stocked pro shop and certified instruction. Our spectacular pool area features five pools, a relaxing lazy river, luxurious cabana cottages and pool suites. Golf aficionados can tee off on two championship courses, complete with PGA professional instructors, tournament play and club fittings. Escape to this luxury desert oasis at our hotel in Phoenix, Arizona, where breathtaking views, personalized service and cutting-edge amenities will captivate your spirit like no other resort can.
Resort fees include
- Effective January 1, 2026, JW Marriott Phoenix Desert Ridge Resort & Spa will increase their Daily Resort Fee to $60.00USD per room per night. Paid directly to the hotel.
- Access to AquaRidge WaterPark for two guests
- Daily Access to Wildfire Golf Driving Range for up to two people with unlimited balls and use of clubs. Proper golf attire required.
- Daily 1 hour Pickleball for up to two guests.
- Daily 1 hour Tennis for up to two guests.
- Daily 2 hour bike rentals for up to two guests.
- Daily Enhanced high-speed internet access (Wi-Fi).
Check in
4 p.m.
Check out
11 a.m.
Rooms
869
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Mini fridge
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- Private balcony or patio
King bedded rooms allow a maximum occupancy of 3.
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- Private balcony or patio
Amenities
JW Marriott Phoenix Desert Ridge Resort & Spa
Lobby Reception Hall
Pool
Waterslides and Lazy River
Spa and Cabanas
Golf Course
Meritage Fire Pit
Location
Reviews
TripAdvisor Traveler Rating
Reasonable but expensive and poor attention to detail
BagpussZurich (Pittsburgh, Pennsylvania) on Jan 02, 2026
It's a large resort hotel with large resort quality of service and care. They do Ok but it's nothing special. Everything is pretty expensive so prepare for that. Waterpark is really just three slides and a lazy river so don't expect too much. Room cleanliness for our room was terrible. Upon bringing their attention to it it was addressed.
Very disappointing front desk experience
riya p (Bellingham, Washington) on Jan 02, 2026
We arrived on January 1 with a room for 3 nights. We had emailed and called before our arrival to ensure a seamless check in. Unfortunately our check in experience was marred by an unprofessional front desk agent named Nara. He repeated insisted that our reservation was only for one night, despite us showing email confirmations, credit card receipts, and the Marriott Bonvoy app indicating a 3 night stay. Rather than reviewing the information or assisting, he become rude, raised his voice, and then walked away from the desk flaring his arms. This behavior was completely unacceptable, especially at a JW Marriott. Please note all my reviews for a JW Marriott previously have been 5 stars. I am a Gold Member and my partner is a Titanium life member, so this level of service was particularly disappointing. Please note, I did not say anything rude or raise my voice once during the whole interaction. The saving grace was the manager on duty, Kaylee, who was able to resolve the reservation issue immediately. She was herself shocked over Nara’s behavior, and remarked his behavior was absolutely inappropriate. We were assigned an accessible room with no standing shower and a view of the parking. At this point, I did not feel comfortable requesting anything. We will not be returning or recommend this property to anyone. I hope Marriott’s executive team takes this feedback seriously, as this experience does not reflect our he standards expected of the brand.
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