All inclusive

VH Gran Ventana Beach Resort

Puerto Plata 4.0

Overview

This hotel has a great feel as soon as you step in the lobby with stunning views that truly defines the Gran Ventana meaning Big Window. Then you feel the vibe of the resort. The views, the vibe; you know you are going to have a great holiday.

Check in

3 p.m.

Check out

1 p.m.

Rooms

506

Rooms

Superior Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Junior Suite
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Superior Room Premium
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room Premium
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Premium Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Concierge services exclusively for Royal and Premium package guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Fruit basket in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Daily turn down service including chocolate Kisses
  • Platinum bracelet and personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Superior Room Royal
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room Royal
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Royal Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Private check-in
  • Concierge services exclusively for Royal and Premium packages guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Unlimited number of dinners at the à la carte restaurants
  • Mini bar (in-room bar) welcome package
  • Complimentary in-room safe
  • Room service from 7 a.m. until 11 p.m.
  • Fruit basket in room on arrival
  • Welcome gift in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Bathrobes provided
  • Daily turn down service
  • Black bracelet and black personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Amenities


Location

Address
Playa Dorada, Puerto Plata, Dominican Republic
17 km from POP airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

Lacking a lot - Just ok

11Sunshine_Rainbows on Jan 31, 2025

We’ve booked this resort for two weeks- We’re not expecting luxury by any means but this was disappointing. Beach: The beach itself is beautiful but the resort beach area has very little shade, very few umbrellas, loungers stacked together like sardines. Rows of 20 + Never seen anything like this at any other resort. It’s quite absurd because it’s such an easy fix - Space chairs and add more umbrellas. Food/ Drinks: Buffet food was plentiful, there were lots of options to choose from. Although nothing to brag about, you can definitely find delicious options. The restaurants were extremely disappointing and not worth it. This is the only resort I’ve been to that didn’t have a proper coffee/ espresso machine. Coffee served in urn with powdered milk. Some days they had real milk but it always curled because it was spoiled. If you’re a coffee person, you’ll be disappointed. Rooms: Old, outdated. Basic is an understatement. Cuba has better standards for half the price. Service: Just ok, most service staff were abrasive, seemed rushed and not attentive. Place seems understaffed. Entertainment is good - engaging and they try to keep a lively atmosphere. The positives: small cozy resort with a beautiful tropical feel. It’s walkable, accessible and very very clean but lacked some basics, it’s a 3 star at most.

TripAdvisor users rated this property 4 out of 5

What a wonderful place to be.

Monatravel1207 (Grand Isle, Vermont) on Jan 30, 2025

As always, the staff was incredible and the food delicious. Immaculately clean, this resort is on the Playa Dorado in a secure location. The beach is clean and beautiful. There are plenty of beach chairs,and lots of shade available. Pools very clean, but could use more hand rails to get into and out of the water. This was not our first trip to Gran Ventana, and as long as we are still able to travel, it will not be our last. Aaaaah.

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