All inclusive

VH Gran Ventana Beach Resort

Puerto Plata 4.0

Overview

This hotel has a great feel as soon as you step in the lobby with stunning views that truly defines the Gran Ventana meaning Big Window. Then you feel the vibe of the resort. The views, the vibe; you know you are going to have a great holiday.

Check in

3 p.m.

Check out

1 p.m.

Rooms

506

Rooms

Superior Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Junior Suite
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV

Superior Room Premium
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room Premium
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Premium Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Concierge services exclusively for Royal and Premium package guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Fruit basket in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Daily turn down service including chocolate Kisses
  • Platinum bracelet and personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Superior Room Royal
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room Royal
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
Additional details

Royal Amenities include:

  • Renovated room in the Saona or Catalina blocks
  • Private check-in
  • Concierge services exclusively for Royal and Premium packages guests (for à la carte restaurant reservations and other guest services)
  • Unlimited, free Wi-Fi
  • Exclusive access to The Vintage Club
  • Access to exclusive private beach area with Balinese beds
  • Personalized waiter service within the private beach area
  • Unlimited number of dinners at the à la carte restaurants
  • Mini bar (in-room bar) welcome package
  • Complimentary in-room safe
  • Room service from 7 a.m. until 11 p.m.
  • Fruit basket in room on arrival
  • Welcome gift in room on arrival
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Superior quality pool towels
  • Bathrobes provided
  • Daily turn down service
  • Black bracelet and black personal key to enter The Vintage Club
  • 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars

Amenities


Location

Address
Playa Dorada, Puerto Plata, Dominican Republic
17 km from POP airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.5
  • Rooms 3.9
  • Service 4.4
  • Value 4.3
TripAdvisor users rated this property 5 out of 5

Sun, Pool, Sea, Merengue, Zumba!

SheryarMalik (Antwerp, Belgium) on Jan 02, 2026

As returning visitors, our holiday at Gran Ventana was - as usual - a great experience. The food was great and a variety of choices. The entertainment team was always a lot of fun, on the many sunny days, and the few rainy days (tropical warm rain!) The daily merengue lessons were a nice treat and especially the WONDERFUL Zumba classes by Zumba Instructor Svetlana from Belgium were a highlight.

TripAdvisor users rated this property 4 out of 5

Another Great Visit to the Gran Ventana

mikegbwest (Toronto, Canada) on Dec 21, 2025

Great hotel as ever but not all of the rooms have been renovated yet but the rooms and the hotel are very clean. A few weeks before I was to arrive I sent an email explaining I was a many time (6 to8) repeater to the resort and asking for a quiet room away for the pool. I explained where I had stayed during my last visit a couple years ago and asked if it was possible to be near the same location. When I arrived my 1st room had a very hard mattress and next to the resort next door and it was loud. I spoke with the manager Anthony and while the resort was very busy he moved me to room much quieter. He explained that when they upgraded their system in 2019, they lost a lot of info and that was likely only my last couple of visits were all that were recorded. Anthony and his excellent staff are just one of the reasons I keep returning to the Gran Ventana. I still say they are the best staff in the DR and honestly I spoke with quite a few repeaters this trip and they agreed. The food is another reason I return to the Gran Ventana. Always top level and different dishes each day for us to try. Being solo this trip I did not try the Ela carts but honestly did not feel I missed out as the food in the buffet was excellent. In the lobby of my building they held a staff appreciation/ Christmas party and guests of the building were invited. I did attend for a short time and could see that the management really value their staff. Everyone had a great time myself included.

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