Overview
The all-inclusive resort is located in Playa Mita on a beautiful beach facing the Pacific Ocean and is just 45 minutes from Puerto Vallarta.
Check in
3 p.m.
Check out
12 p.m.
Rooms
451
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- Nightly entertainment
- 24 hour room service
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, and 2 double beds
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Coffee maker
- Smoke-free
- Connecting rooms
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Patio
- Seating area
- Bathroom with shower only
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Golf course
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Golf course
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Sunset
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Sunset
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Located on Ground floor
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
Amenities
Golf
Golf
Aerial View
Front Desk
Lobby
Pool Aerial
Kids Pool
Pool
Pool
Sea Soul Lounge Bar
El Cuate Pancho
La Bahía
Tsuba
Spa Pool
Beach
Location
Reviews
TripAdvisor Traveler Rating
Not a Great Stay, Used to be a Favorite
JaynSandy (Edmonton, Canada) on Dec 13, 2025
We spent 9 nights at this resort in early December, 2025. It was our third visit to this property and while we have had some great stays at this resort, this one was not as good as previously. The biggest concern we had, for the second year in a row, was the air conditioning. We had problems in our room last year where the A/C worked, but it wasn't cool enough. This year the A/C went out completely resort-wide. No air conditioning in your room, in restaurants, or the lobby bar. It went out on day 3 and never returned. It was brutal and it ruined our vacation, full stop. It is an awful shame as well, since this is otherwise a good resort. The staff and the service, food and drinks at this resort are quite good in our experience. The rooms are clean, if getting a little dated, and the beds are very comfortable. But the only relief from the heat was the pool. Well, you can't sleep in the pool. It was almost impossible to get a good night's sleep. The rooms have ceiling fans and that was a life-saver, and after speaking several times to management, staff produced a large industrial fan to accompany the ceiling fan, which made a moderate difference. It would be easy to say that this was just bad luck, but we did have that issue the year before. That tells me that they have an infrastructure issue that is serious and hasn't been properly addressed. Furthermore, this resort only opened in December of 2013, yet there are these kinds of issues in a hotel that is only 12 years old. The positives were the staff, who faced the anger of many an angry guest with grace and professionalism, the food, the animation staff (thank you Marco!) and the pool bar staff (thank you Adrian!). The staff at the lobby bar were also excellent (thank you Mayra!). The concierges were also very helpful and always checking up on us (thank you Angel!). The laundry service was also excellent and affordable, it was 485 pesos (roughly $37 Canadian) for a load of bathing suits, underwear, pajamas, workout wear, one pair of shorts and three tops and it took just under three hours round trip from the room and back again. They were able to remove a red wine mishap from a white t-shirt and a pair of shorts with no trace whatsoever that it was ever there. It is also worth noting that this resort is very clean. We would call it spotless. Maid service in the room was very good and the whole resort is just very clean. No matter where you look you always see somebody cleaning something. We can also say that while the animation staff do a great job, it does tend to get rather loud at the pool. If a quiet vacation is your thing, this might not be for you. For us, we enjoyed watching all of the activities and games at the pool. A lot of fun. With respect to the location, you are quite isolated that far out. It takes about 45-50 minutes from the airport as long as your transportation doesn't have to stop elsewhere. There really is nowhere to do any real shopping or experience off-resort restaurants unless you take a shuttle or cab/uber to Sayulita, Bucerias or Vallarta. The beach was a bit rocky this year, but you can walk for a long ways. Caution: there is an area about 10 minutes walk north down the beach where there is a swamp. Stay on the beach and avoid that swamp as there are crocs in there. They don't tend to come down to the beach. At this point we find it hard to recommend this resort anymore. That's hard for us to say because it was one of our favorites. But, we won't be returning anytime soon. Quick facts: Hair dryer: yes - a good one. Seemed professional grade. Room mini fridge: yes (coke products, sparkling water, Dos Equis) Wifi: yes, very good resort-wide. A-la cartes: Japanese (very good) and Steakhouse need reservations; French and Mexican are first come first served. Gym: Yes, one recumbent bike, one regular bike, one elliptical, one stairmaster, 3 treadmills, lots of weights and machines. Gets hot. If you have questions we would be happy to answer.
A wonderful time
JillDahler (Minneapolis, Minnesota) on Dec 07, 2025
We had a great time at this resort. This was our first time in the area. Emmanuel and Gerrardo made our experience a delight at the star prestige club.
Vacation Offers
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Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata
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