Overview
The all-inclusive resort is located in Playa Mita on a beautiful beach facing the Pacific Ocean and is just 45 minutes from Puerto Vallarta.
Check in
3 p.m.
Check out
12 p.m.
Rooms
451
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- Nightly entertainment
- 24 hour room service
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, and 2 double beds
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Coffee maker
- Smoke-free
- Connecting rooms
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Patio
- Seating area
- Bathroom with shower only
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Golf course
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Golf course
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Sunset
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Sunset
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Located on Ground floor
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Room service
- Safe
- TV
Amenities
Golf
Golf
Aerial View
Front Desk
Lobby
Pool Aerial
Kids Pool
Pool
Pool
Sea Soul Lounge Bar
El Cuate Pancho
La Bahía
Tsuba
Spa Pool
Beach
Location
Reviews
TripAdvisor Traveler Rating
PLEASE STAY AWAY!!! Worst experience ever.
874ludmilag (Calgary, Canada) on Sep 29, 2024
Too bad I can’t give 0*. Stay away from this hotel if you don’t want to waist your time until they find you a clean room, ruin your stay, celebration, etc. Don’t spend your money on them. This hotel rated as 5* but there is nothing to make it look like that. I will give 0.5 just because the Japanese restaurant, the servers were welcome, joyful, and nice show. Also, credit also for the European express on the second day we eat there, because the first day we had the rudest server I met in my life. Now let’s start why I will rate this hotel 0* and will never recommend to anybody. I will definitely let my booking agent to remove from her list of travel destination. Welcome was ok, I upgraded the room to the ocean view building, and the rooms are outdated dirty. They welcome us with a room full of flies and garbage from a couple days, dirty reusable bottles, and many more. They moved us to another room, which was full of mold, dirty and outdated furniture. Little bugs running on the table. At my question, can we be moved to a 5* room because that’s what we paid for it. I have been told that’s best they can offer us. The room service are horrible. We had to call many times for towel change that never happened. The vent in the bathroom/washroom was not working. I feel like this hotel is definitely not for international people. Lots of local, 99.9% of staff do not speak English. (Practice your Spanish well before booking this hotel) We had to be kicked out from room in the morning to be sprayed for pesticides, we have been visited by a huge spider that the front desk in 3 hours did not even bother to come to deal with it after I call and let them know that we have a spider in the tab a night before. Stay away from the Mexican restaurant. No one speaks English, we have been treated the worst. I have dietary restrictions, and the chef came to ask me about it and still make the wrong way. They made it a second time and still put guacamole that contains lime. They still made me pay 46$ for food I couldn’t eat. My appetizer did not even come out. My sisters main dish did not come out. They could let me know that they can’t accommodate and I could go to the buffet and find something to eat, instead of waiting 2 hours in their restaurant and still be hungry. The beach umbrellas and chairs are molded and dirty. The beach is ok but for 5* hotel could be way much better. The pool water was slimy, not a pleasure to swim in it. Watch your feet there are little blue tiles where missing from the pool floor and you could play find a blue tile floating in the water ??. The pond was smelling so badly, you louse your appetite walking by in the morning to go to the buffet. Go around the building to avoid the smell and enjoy your breakfast I will stop here, other ways will be a very long story. See some pictures how a 5*hotel looks J
Not recommended.... Hotel promises a lot and has many stars ?? for the quality it actually is when you are there. Not good!!!!!
Allltra (Bahia de Banderas Municipality, Mexico) on Sep 25, 2024
The food and beverage service people are very rude and serve you in a bad mood. Even if they show you a friendly face, it's just so you forget the bad time you had. We weren't the only ones with discrimination and attention, since many people were denied entry and service in the steak restaurants ?? ???? I don't recommend coming to this place... They lie with what they offer in the media....
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