Overview
This resort is composed of the Iberostar Selection Bávaro Suites, Iberostar Dominicana and Iberostar Punta Cana. All the facilities of the resort complex are at the disposal of guests. This resort has something for everyone to enjoy the most of their holiday.
Check in
3 p.m.
Check out
12 p.m.
Rooms
598
Inclusions
- Round-trip airport transfers
- All Gratuities
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Connecting rooms available (subject to availability)
- Smoke-free
- Balcony or Terrace
- Sitting or living area
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Room service
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Connecting rooms available (subject to availability)
- Smoke-free
- Balcony or terrace
- Sitting or living area
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Room service
- Safe
- TV
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Seating area
- Smoke-free
- Spa Bonus of $50.00USD per room, per stay
- Spa Amenities as a gift
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Room service
- Safe
- TV
- 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Seating area
- Smoke-free
- Located on second level
- Availability to book a la carte restaurants before arrival
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Room service
- Safe
- TV
- 1 king bed, and 2 double beds
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Smoke-free
- Free babysitting (1x per stay) service for children between the ages of 4 and 12
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Room service
- Safe
- TV
This room consists of 2 connecting rooms.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Room service
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Room service
- Safe
- TV
Amenities
Resort aerial view
Beach
Beach
Pool
Lobby
Front Desk
Lobby bar
Golf
Kids pool
Kids club
Kids club
Buffet Restaurant
Italian Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Star Cafe
Bar
Food Truck
Spa
Fitness Center
Fitness Center
Fitness Center
Shops
Location
Reviews
TripAdvisor Traveler Rating
Outstanding Concierge Service!
Josmarlyn R on Jul 04, 2025
My experience at IBEROSTAR was truly unforgettable, and a big reason for that was the exceptional service provided by Gheremy, the concierge. From the very beginning, he made sure every detail of our stay was perfect. He was always available, attentive, and incredibly knowledgeable — whether we needed help with dinner reservations, excursion planning, or just local recommendations, Gheremy handled everything with professionalism and a warm smile. What really stood out was his genuine care for our comfort and enjoyment. He checked in regularly to ensure we had everything we needed, and he went out of his way to make our trip extra special. His service was beyond 5-star — Gheremy is a true asset to the IBEROSTAR team. Thank you, Gheremy, for making our vacation smooth, relaxing, and memorable!
Beautiful grounds, but fell short on food, service, and comfort
Tathiane T on Jun 28, 2025
We stayed for 7 days and had high hopes, but this resort fell short compared to other Iberostar properties. Cons: • Not all staff were friendly, and several didn’t try to communicate in English — mainly Spanish-speaking and not much effort to help. • Pools, especially the Bavaro pool by the bar and the kids pool, weren’t as clean as they should be — water was cloudy by mid-day. • The beach was full of seaweed, making it impossible to swim. • Food at the Bavaro restaurants looked great but had no flavor. We didn’t have a single meal we enjoyed. • Rooms are outdated and need renovation. • Major issue with the AC: it was broken, loud like a rattling propeller, and didn’t cool the room even at 19°C. Asking for a fix felt like a hassle; moving rooms was discouraged. • Front desk was friendly until we had issues — then not helpful. • Promised 2 x 30-min massages but no voucher was given. Staff seemed confused. A different staff member helped us get both the massage vouchers and a steakhouse reservation after our concierge said it wasn’t possible. • Spa staff were not friendly — no smiles, no welcome, no warmth at all. It made us wonder if it was because we used a voucher due to the AC issue. Pros: • Hotel grounds are pretty and well maintained. • Property isn’t too large, so it’s easy to get around. • The buffet and café were highlights — you could always find something to eat, and buffet servers were nice. • Golf carts available for quick rides. • The kids club staff were kind and inclusive — they tried to speak English so the kids wouldn’t feel left out. Beautiful property, but service, food, and room experience didn’t meet expectations. Ficamos por 7 dias e estávamos com grandes expectativas, mas o resort deixou muito a desejar comparado a outros da rede Iberostar. Pontos negativos: • Nem todos os funcionários foram simpáticos e vários nem tentaram se comunicar em inglês — falavam praticamente só espanhol e fizeram pouco esforço para ajudar. • As piscinas, especialmente a do Bavaro perto do bar e a infantil, não estavam tão limpas quanto deveriam — a água ficava turva no meio do dia. • A praia estava cheia de algas e não dava para nadar. • A comida dos restaurantes do Bavaro era bonita na apresentação, mas sem sabor. Não tivemos uma refeição que realmente gostássemos. • Os quartos são antigos e precisam de reforma. • Problema sério com o ar-condicionado: estava quebrado, fazia um barulho enorme como uma hélice solta e não resfriava o quarto nem com a temperatura em 19°C. Pedir conserto foi um transtorno e desencorajaram a troca de quarto. • A recepção era simpática até surgirem problemas — depois disso, a boa vontade desapareceu. • Prometeram 2 massagens de 30 min, mas não nos deram o voucher. Os funcionários pareciam perdidos. Só conseguimos resolver depois que outro funcionário (não o concierge) nos ajudou com os vouchers e com a reserva no steakhouse (o concierge disse que não tinha vaga). • O pessoal do spa não foi nada simpático — sem sorriso, sem boas-vindas, sem calor humano. Ficamos com a impressão de que foi porque usamos o voucher por conta do problema do ar-condicionado. Pontos positivos: • O hotel é bonito e bem cuidado. • A área não é muito grande, então é fácil de circular. • O buffet e o café foram os melhores — sempre tinha algo para comer e os garçons do buffet foram simpáticos. • Carrinhos de golfe disponíveis para deslocamentos rápidos. • O pessoal do kids club foi atencioso e tentou falar inglês para incluir as crianças. Hotel bonito por fora, mas o atendimento, a comida e a experiência do quarto ficaram muito abaixo do esperado.
Vacation Offers
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Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata
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