Secrets Maroma Beach Riviera Cancun
Playa del Carmen 5.0
Overview
Take a break from it all and escape to the Secrets Maroma Beach Riviera Cancun. This beautiful resort on Mexico's Eastern coast has everything to ensure a first-class vacation. The natural beauty of the region is second to none. 50km south of Cancun's downtown core, the Secrets resort is home to some of the most elegant coral reefs in the world. The private white sand beach stretches as far as the eye can see. All patrons are treated to luxurious suites, some of which have direct access to the colossal pool. At night, enjoy meals from all corners of the globe, from French, to Mediterranean to Mexican classics. The hotel staff hosts weekly stargazing beach parties, where telescopes and cocktails are provided. Get in touch with Mexican culture with complimentary dance lessons, which could come in useful while spending the night with your significant other.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
412
Inclusions
- Daily activities
- Round-trip airport transfers
- Welcome cocktail and cool towel
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Tropical view
- 1 king bed, or 2 double beds
- Tropical view
- Minimum 1 adult, maximum 3 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
- 1 king bed
- Pool or tropical view
- 1 king bed
- Pool or tropical view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Direct access to the pool
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Complimentary newspaper in room every day (English or Spanish)
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- One à la carte beach club exclusive
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Complimentary newspaper in room every day (English or Spanish)
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- One à la carte beach club exclusive
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
| Type | Amenities | |
|---|---|---|
| Rendezvous | Bar, Lobby bar | Live music |
| Showtime Bar | Bar | |
| Sugar Reef | Bar, Beach bar | |
| Manatees | Bar, Swim-up bar | |
| Barracuda | Bar, Beach bar | |
| Revive Spa Bar | Bar | |
| Desires | Nightclub | |
| Palapa Beach Bar | Bar, Beach bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| World Cafe | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Portofino | À la carte | Italian | Dinner | Dress code |
| El Patio | À la carte | Mexican | Dinner | Dress code |
| Oceana | À la carte | Seafood | Dinner | Dress code, Exclusive to Preferred Club |
| Seaside Grill | À la carte | Grill/steak house | Dinner, Lunch | Dress code |
| Himitsu | À la carte | Asian | Dinner | Dress code |
| Bordeaux | À la carte | French | Dinner | Dress code |
| Coco Café | Café | Coffee and Pastries | All day dining, Snacks | |
| Barefoot Grill | À la carte | International | Lunch | Dress code |
- Rooms: 412
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Jetted pools: 1
- Outdoor pools: 12
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Pool and wait service
- Art, Wine & Cheese
- Billiard Tables
- Giant Chessboard
- Foot Billiard Court
- Aqua Strong
- Aqua spinning
- Paddle Board
- Paella Cooking Experience
- Kitchen Tour
- Macrame classes
- Business centre available ($)
- Concierge
- Giftshop available ($)
- Meeting facilities available ($)
- Tour desk
- Car rental desk available ($)
Pool
Pool
Beach
Lobby
World Cafe
Bordeaux
Oceano
Seaside Grill
Himitsu
Coco Cafe
Rendezvous
Tequileria
Spa
Spa
Wedding
Meeting room
Theatre
Location
Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 4.9
-
Location 4.8
-
Rooms 4.8
-
Service 4.8
-
Value 4.6
Do not spend the extra for Preferred
Ian B (London, United Kingdom) on Dec 21, 2025
We had a great experience at this secrets but there are two very important things to mention 1. Do not spend the extra to go Preferred - the ONLY difference is the lounge/restaurant that is open for breakfast and lunch but has so few tables that at peak time there were at least half a dozen groups waiting to eat. There is no butler unlike other secrets and instead one concierge is shared between 36 preferred rooms. There is no restaurant booking process for anyone (again different to other secrets) and with no preferred pool the only separate are is the preferred beach which does not resemble any of the old pictures you see. It is as crowded and offers the same service as the non preferred section. 2. The resort is 100% focussed to the American market (which is fine if you know in advance) - the restaurants are the same as the other secrets but the individual menus are redesigned for the USA market. So for example if you are a current secrets customer you will see differences in the Mexican and Oceana menus a this resort - true regional options have been removed that you have elsewhere, Despite the above (which is for advice only) the resort is excellent and the services as good as any five star hotel we have stayed at. One word of warning - the dry cleaning charges are absolutely ridiculous so pack enough for your whole stay.
Phenomenal Honeymoon
Natalie S on Dec 20, 2025
My husband and I went to Secrets Maroma beach for our honeymoon and we couldn’t have been happier. The hotel and grounds were beautiful, the food and drinks were great, and above all the service was fantastic. Angel was our concierge during our stay and was very diligent in making sure my husband and I had a great honeymoon and wonderful stay. I cannot recommend this place enough and I hope to return in the future.
Vacation Offers
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Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
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