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Overview
Take a break from it all and escape to the Secrets Maroma Beach Riviera Cancun. This beautiful resort on Mexico's Eastern coast has everything to ensure a first-class vacation. The natural beauty of the region is second to none. 50km south of Cancun's downtown core, the Secrets resort is home to some of the most elegant coral reefs in the world. The private white sand beach stretches as far as the eye can see. All patrons are treated to luxurious suites, some of which have direct access to the colossal pool. At night, enjoy meals from all corners of the globe, from French, to Mediterranean to Mexican classics. The hotel staff hosts weekly stargazing beach parties, where telescopes and cocktails are provided. Get in touch with Mexican culture with complimentary dance lessons, which could come in useful while spending the night with your significant other.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
412
Inclusions
- Daily activities
- Round-trip airport transfers
- Welcome cocktail and cool towel
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Tropical view
- 1 king bed, or 2 double beds
- Tropical view
- Minimum 1 adult, maximum 3 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
- 1 king bed
- Pool or tropical view
- 1 king bed
- Pool or tropical view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Direct access to the pool
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Complimentary newspaper in room every day (English or Spanish)
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 2 adults, maximum 2 adults
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Complimentary newspaper in room every day (English or Spanish)
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Rendezvous | Bar, Lobby bar | Live music |
| Showtime Bar | Bar | |
| Sugar Reef | Bar, Beach bar | |
| Manatees | Bar, Swim-up bar | |
| Barracuda | Bar, Beach bar | |
| Revive Spa Bar | Bar | |
| Desires | Nightclub | |
| Palapa Beach Bar | Bar, Beach bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| World Cafe | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Portofino | À la carte | Italian | Dinner | Dress code |
| El Patio | À la carte | Mexican | Dinner | Dress code |
| Oceana | À la carte | Seafood | Dinner | Exclusive to Preferred Club, Dress code |
| Seaside Grill | À la carte | Grill/steak house | Dinner, Lunch | Dress code |
| Himitsu | À la carte | Asian | Dinner | Dress code |
| Bordeaux | À la carte | French | Dinner | Dress code |
| Coco Café | Café | Coffee and Pastries | All day dining, Snacks | |
| Barefoot Grill | À la carte | International | Lunch | Dress code |
Facilities
- Rooms: 412
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Sip, Savor and See Promotion
As part of the benefits of Endless Privileges and Unlimited-Luxury, guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.
Pets
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools and recreation
Pools
- Jetted pools: 1
- Outdoor pools: 12
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Pool and wait service
Shops and services
- Business centre available ($)
- Concierge
- Giftshop available ($)
- Meeting facilities available ($)
- Tour desk
- Car rental desk available ($)
Pool
Pool
Beach
Lobby
World Cafe
Bordeaux
Oceano
Seaside Grill
Himitsu
Coco Cafe
Rendezvous
Tequileria
Spa
Spa
Wedding
Meeting room
Theatre
Location
Reviews
Our 4th time vacationing in Mexico
MonicaK614 (Deer Park, New York) on Jul 04, 2022
Maroma Beach We were 8 people in our travel group This review is only for Preferred Club Pros: Rooms: Roberto our Concierge-Very attentive Ask for a room at least on the 3rd or 4th floor for the view. If you’re lower, then the view are the bushes. Our room 2537 had an ocean view. There was a tub on the balcony. Jacuzzi tub in bathroom Full length mirror Refrigerator had coke, beer, water, juice, Fanta, sprite Coffee machine, Nescafé, packets of Coffee-mate creamer Pringles, Mexican Chips, M&M Robes Slippers Safe Hairdryer Toiletries: bug spray, sunscreen, ear swabs, cotton swabs, razor, nail file, shaving cream, shampoo, conditioner, body lotion, bubble bath, toothbrush, mouthwash Cons: A/C not working strongly Asked for a fan, delivered clothing Steamer didn’t work well. Asked for an iron. Beach There is a Preferred Club section You get one beach bed/stay Efrian, Beach Concierge, was very attentive, as was Julio. They brought us buckets of bottled water in ice. Each morning they set up our beach lounge chairs, at the same spot. The last day, Roberto, concierge, held three swing beds for us. It was wonderful napping on the beach. Helios and Neo, beach servers, were very attentive on the beach. They were filling our drink orders at every chance. Pool People grab chairs early in the morning. They say NO RESERVING, but they do. One pool is an activity pool, high energy. The pool closest to the beach, calmer. Great service at the pool. Unfortunately, one entire area is wasted with a 2” pool, which no one sits near or uses. Should be converted to a regular pool. Poolside food Tacos made fresh every day. Individual coal oven pizzas, 8”, made fresh every day. Beach Cafe: choice of: Nachos with beef, veggies, pork, chicken Salad, changes daily Burritos Fish of the day Hamburger, hotdogs Fries Restaurants Preferred Club restaurant Amazing service Great nightly entertainment Violinist in the morning Beautiful beach view Fire pit Bordeaux No reservations, first come. Our concierge arranged for our table of 8 French cuisine Delicious food, cheeses Great service Smaller portions Portofino Italian Good service Himitsu Hibachi Terrible service We felt as if we were bothering them. Very boring Nothing fun about it. They served us a palm-size portion of vegetables for 8 people. We took a taxi into Playa del Carmen's 5th Ave, 6-8 people, flat rate $54 each way. We were 6pp. $20/couple Many local shops, commercial shops, places to eat. We ate at Pirfillio. Next to H&M Great service. Large portions. Spa Beautiful service As preferred club members, we were entitled to Hydrotherapy everyday. Reservations needed. It involved the routine of sauna, bucket dunk, steam room with eucalyptus, cold pool plunge, warm pool plunge, then hydro therapy massages on your head, neck, back and legs. Coatis all over the place. They come out when the lunch food is out. They are out during the night too.
This place is a must in your life
849dulceg (Guatemala City, Guatemala) on Jul 04, 2022
Our very first vacation in a secrets hotel, and all I can say is CAN'T WAIT TO GO BACK, this resort is Amazing, from the moment you arrive everyone makes you feel like home. You get a personal concierge for your needs with is awesome, 24hr room service too. Everyone is friendly, the service is top notch, hotel is clean, very well maintained, food is amazing and desserts are the best we've had in a all inclusive resort. I would recommend pay extra for the beach beds, it really enhance the experience, though you can get one for a day if you are on the preferred club. Coco's café is a must for a quick breakfast or an awesome latte with a snack. Pool snack bar from noon to 6pm, you can get burgers, tacos, personalized wood oven pizza, and more. There's also a nice restaurant by the pool if you'd like to sit and enjoy more formal food. The room includes all toiletries you need, but definitely bring mosquito spray and you'll be fine. Turn down service is also included. We stayed from june 26th to july 3rd, The Entertainment Team goes beyond for you to have an amazing time, we joined some of the games by the pool and had so much fun, also joined and enjoyed the 8am yoga classes, great work from Tony, Manciel, Samuel, Andrea and Salvador. I can't end this review without thanking Efrain (concierge) and Alejandra (bar by the pool) for an over top service, he went beyond for making our vacation the best of our lives, also Victor and Alex. Thank you!!
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