Hotel

Fairmont El San Juan

Carolina 5.0

Learn about all active advisories related to this hotel

Overview

Discover the lively city vibes and peaceful ocean views of Isla Verde Beach in Carolina, Puerto Rico. Step into a modern hotel that blends the best elements of old and new traditions, with elegant nods to the generations that paved the way. Just minutes away from downtown San Juan, our hotel invites you to enjoy genuine Puerto Rican hospitality, exciting nightlife, and world-class luxury.

Resort Fees: Included in your package price.

Check in

4:00 p.m.

Check out

11:00 a.m.

Rooms

388

Rooms

Fairmont King
445 square feet
  • 1 king bed
  • City view
  • No more than 3 guests in the room
Fairmont King
445 square feet
Featured amenities
Included in all rooms
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Safe
  • TV
  • 2 refillable water bottles

Fairmont 2 Queen
445 square feet
  • 2 queen beds
  • City view
  • No more than 4 guests in the room
Fairmont 2 Queen
445 square feet
Featured amenities
Included in all rooms
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Safe
  • TV
  • 2 refillable water bottles

Amenities


Location

Address
603 Isla Verde Avenue, Carolina, Puerto Rico, 00979

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Disappointing Hotel Stay - Left early

roosroxstar (Denver, Colorado) on May 01, 2024

We checked out early because our stay was very disappointing. You can se where at one time the hotel was lovely, but it has since lost its luster and is living off of the Fairmont name. The rooms are run down, showers leaked into the entry way. There was no beach service, half the gym equipment was broken, the valet dented our car, and the staff was more miss than hit with customer service. The price of our two rooms was crazy high though we booked through Fairmont early, even the manager could not deny we were overcharged… would have saved $3k to check out early and rebook the same day for the rest of our trip! So overall, it was not worth the stay, and I wouldn’t recommend it. I am glad we left early.

TripAdvisor users rated this property 4 out of 5

Go for the pool & beach

MBCINDC (Washington DC, District of Columbia) on Apr 30, 2024

The pool and beach area is definitely a highlight here. We got excellent cabana service from Alondra. The concierge desk was also super helpful in planning excursions - snorkeling, kayaking, etc. The rooms aren't in perfect condition, though.

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