Hotel

Fairmont El San Juan

Carolina 5.0

Learn about all active advisories related to this hotel

Overview

Discover the lively city vibes and peaceful ocean views of Isla Verde Beach in Carolina, Puerto Rico. Step into a modern hotel that blends the best elements of old and new traditions, with elegant nods to the generations that paved the way. Just minutes away from downtown San Juan, our hotel invites you to enjoy genuine Puerto Rican hospitality, exciting nightlife, and world-class luxury.

Resort Fees: Included in your package price.

Check in

4:00 p.m.

Check out

11:00 a.m.

Rooms

388

Rooms

Fairmont King
445 square feet
  • 1 king bed
  • City view
  • No more than 3 guests in the room
Fairmont King
445 square feet
Featured amenities
Included in all rooms
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Safe
  • TV
  • 2 refillable water bottles

Fairmont 2 Queen
445 square feet
  • 2 queen beds
  • City view
  • No more than 4 guests in the room
Fairmont 2 Queen
445 square feet
Featured amenities
Included in all rooms
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Safe
  • TV
  • 2 refillable water bottles

Amenities


Location

Address
603 Isla Verde Avenue, Carolina, Puerto Rico, 00979

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.3
  • Location 4.5
  • Rooms 4.0
  • Service 4.1
  • Value 3.6
TripAdvisor users rated this property 1 out of 5

NOT RECOMMENDED, DO NOT SATY HERE

JoseSolivan (Dorado, Puerto Rico) on Jun 05, 2025

Me and my family made a reservation to celebrate my son’s senior prom. We when we arrived at the hotel for our 2 night stay we received the great news that the hotel is fully booked and we put you and your family in smaller one bed room . WHAT????? I explained to them that we are staying for my son’s prom. We made the reservation ages ago. It is impossible to fit for people in a room like that. There answer is that there is no other option. We will gladly return your previously paid stay. FOR REAL. So if you are looking to stay at a place where they try to present themselves as a great hotel with everything you will need at your fingertips, be prepared to be EXTREMELY DISAPPOINTED. Your stay will be ruined the moment you get out of your car. This was supposed to be a memorable stay and celebration. I will certainly be, BUT IN WORST POSSIBLE WAY. Do not stay here.

TripAdvisor users rated this property 5 out of 5

Five star stay

I7425MBalexp (Boston, Massachusetts) on Jun 04, 2025

I just returned from an incredible stay at the Fairmont El San Juan for a bachelor party with a group of 14 guys—and I can honestly say this hotel delivered on every level. I had a hiccup at the start with a third-party booking issue through Booking.com, but the management at El San Juan stepped up and resolved everything professionally. Their focus on guest experience was clear from the moment we arrived. The property is absolutely stunning—timeless architecture, lush grounds, and a vibrant yet relaxed energy. Our rooms were beautiful and always spotless thanks to our amazing housekeeper, Gloria. She made sure everything was immaculate every single day, and her attention to detail and kindness didn’t go unnoticed. You really don’t need to leave the resort. There’s a casino, two gorgeous pools with private cabanas, excellent restaurants, and a sleek, well-equipped gym. The center bar is a showstopper, and we had an unforgettable night with bottle service at Club Brava, which is right on-site and easily one of the best nightlife experiences in San Juan. That said, the location is also perfect for exploring. We did a boat day with snorkeling and took surf lessons nearby—both easy to arrange and absolutely worth it. A very special thank you to Yvonne Ramos—affectionately known as “Mom.” She’s a legend at the hotel, and now we know why. Her warmth, attention to detail, and genuine care made us feel like VIPs from start to finish. She truly went above and beyond to make sure our stay was top tier. If you’re heading to San Juan—whether for a celebration, vacation, or just a getaway—do yourself a favor and stay at the Fairmont El San Juan. We’ll definitely be back.

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