Overview
Find us on the corner of the Robson Street entertainment district. We're across from BC Place events and a short walk from Rogers Arena. Gastown's renowned restaurant and shopping scene is five minutes away. Free hot breakfast, free WiFi, and our rooftop whirlpool are all yours.
Hampton Inn & Suites "On the House" Breakfast Buffet - complimentary breakfast daily.
Check in
4:00 p.m.
Check out
11:00 a.m.
Rooms
132
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Microwave
- A/C
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Room service
- TV
Amenities
Breakfast area
Business centre
Jetted pool
Location
Reviews
TripAdvisor Traveler Rating
Appalling Experience, Dishonest Management
Matt R on Dec 29, 2025
Appalling Experience, Dishonest Management This was one of the most disappointing hotel experiences I have ever had—made far worse by dishonesty from management. The night before our arrival, I personally confirmed our room details with the manager, Asif. We are a family of 9, including 5 young children, and I was very clear about our needs. Had we been told there would be an issue, we absolutely would have changed hotels. After driving four hours to Vancouver, we arrived only to be told at check-in that our rooms were spread across multiple different floors. There was no advance notice, no explanation, and no attempt to honor what was clearly confirmed the night before. We were misled—plain and simple. I am a Hilton Diamond Member and have stayed at hundreds of Hilton properties over the years. I have never experienced anything like this. This level of poor communication and lack of integrity is unacceptable, especially for a brand that prides itself on service and loyalty. What made this experience even more disturbing was witnessing the manager’s behavior toward other guests. A woman and her young son simply wanted to sit together and eat dinner in the dining area. He told them they could—but warned that if they made any mess at all, they would be charged. The tone was cold, threatening, and completely inappropriate—especially toward a child. This hotel is being run without care for guests, families, or basic hospitality standards. Under the current management, I would never recommend this hotel to anyone, especially families or loyal Hilton members. Extremely disappointed.
Couldn’t be happier with this hotel!
Jedi1984 (Sydney, Australia) on Dec 15, 2025
Couldn’t have been happier with this hotel. Close to central services like the metro a few blocks, supermarket and central Vancouver. Room was clean, fresh and had a great corner view where the curtains opened across both sides of the room. Bathroom had a walk in shower which was fantastic and air con / heating was great. Reception staff super friendly and went out of their way for us. Breakfast is offered also. Free wifi
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