TripAdvisor Traveler Rating

Good location for this Hampton city style hotel. Easy walking distance to the river where you can catch the Aquabus ferry to many places. Modern, but needs a little update. Comfortable rooms, good staff.

I stayed at the Hampton Inn and Suites for three nights while visiting Vancouver for the first time. I was able to take the Skytrain from the airport and get off at the Center City Station and wheel my luggage a few blocks (all downhill) to the hotel. Great location close to BC Station, loads of great restaurants, and the Aquabus. I have reviewed many Hampton Inns and this may be my favorite hotel of all of them. I stayed in a King Suite. It had two rooms with a small kitchen. It had a nice size refrigerator. Everything worked great and I had no complaints like previous reviewers. Two TVs and a great bathroom. In fact I found the bed and pillows to be above average and full sized not tiny pillows. There is a small workout room with foosball, ping pong, and a whirlpool hot tub. This is also a great vantage point to see BC Stadium from the 16th floor. I found the breakfast to be above average but having actual real silverware and plates put this Hampton Inn above all of the other ones. It was a game changer. Also I found the food to be better than any food in the United States at a Hampton Inn. Maybe food in Canada tastes better. But the best thing was the staff. Reiko and Asif at the front desk were both amazing. They helped me navigate a strange town and helped me get a taxi to the airport at 4am in the morning. Next to Chicago this is probably the best Hampton Inn I've ever stayed in my life. I would definitely stay here again. I loved Vancouver.

My second visit in exactly a year. Great downtown location on Robson Street a block from the stadium. Easy walk to almost everywhere including Costco. Tons of fast food, semi fast food and proper eating places may open late. Strongly recommend getting the suite with full kitchen as it is spacious and costs only a little more. This is especially important if you have children or planning to sleep four. The kitchen is clean with two burners, a large microwave and a full size refrigerator as well as dish washer along with soap. Cups, glasses, plates and silverware all provided along with pots and pans. A large dinning counter with chairs. Bed is comfortable along with nice medium firm pillows. Good in room climate control. Bathroom is quite small typical for Hampton but more than adequate. Two robes provided but no slippers. Two large TVs one in living and one in bedroom. Free breakfast is Hampton Inn quality - 4 out of 10. There are too many great eating places around to waste your stomach on high school cafeteria food. Registration staff based on my two visits differ greater based on age. Young ones are extremely nice and helpful. Older ones are stiff and joyless ?? One gentleman on my combined 10 night stay NEVER cracked a smile. The 16th floor gym has a hot tube and ping pong table. Clean and airy. In summary, a very enjoyable place to stay if you can look past the low quality Hampton Inn style free breakfast and not so Hampton Inn style room rates. I repeatedly return to this facility because the suite with full kitchen is so good it is worth putting up with a little downside.

The good: - Modern, clean room - Central location, pretty walkable - Blackout curtains worked moderately well: floor-to-ceiling windows so some light leaked through, older-style curtain pull rods, 3.5/5 rating for blackout - Water pressure was good - Able to connect HDMI cable to TV without much trouble The bad: - Wi-Fi access point in our room didn’t work and repeated calls to guest services resulted in no action; speed in the room was never faster than 10 Mbps up/down - Housekeeping was unreliable — despite calling several times to have them come by and tidy up the room, we often returned to the room to find it untouched - Waiting for the elevators was tedious and there are no guest-accessible stairs to use instead - A/C controls were finicky, often resetting when we left the room, but it did cool the entire room to the requested temperature - Bathroom wasn’t super clean when we got there and had not enough surfaces to put stuff on, not enough towel hooks, and water would splash out of the shower (but this wasn’t too bad) - Hard water supply - Carpet felt a little grimy

Nice sized twin room on 15th floor with two queen beds. We were travelling with our two children (12 and 14) so the added space in the room really helped. We stayed three nights and maybe we were unlucky, but @The Weekend@ were playing at the FC Whites stadium which our room overlooked. It was a loud concert and including teh support act went from 7 pm to 11 pm. This didn't bother us as we did not go to bed early, but I can imagine someone in he hotel would have been a bit annoyed by teh volume. Actually, having access to the open air sun deck on the 16th floor was a bonus as we could enjoy elements of the concert up there for no extra charge. It seems we weren't the only guests taking advantage. The breakfast was complimentary and consisted of the usual North American buffet options, but if you timed it wrong, you might have to wait a few minutes for seating to become available. A highlight for our kids was the fitness suite on 16m, which included a whirlpool hot tub, fitness machines, weights, a fussball table and a table tennis table. The vending machine up there was out of order, although tere was a water dispenser/bottle fill. That said, the water dispensers on the floors with the ice makers were colder than the bottle fills.