Overview
Tainos were indigenous inhabitants of Cuba and were the first to discover the beauty of the waters of Varadero. This hotel was designed in the syle of a Caribbean Village and includes a cave with pre-Colombian paintings and the Varahicacos ecological reserve.
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
272
Inclusions
- Daily activities
- Round-trip airport transfers
Rooms
- 1 king bed, or 2 single beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 single beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe ($)
- TV
- 1 king bed, or 2 single beds
- No more than 4 guests in the room
- 1 king bed, or 2 single beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Balcony or terrace
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe ($)
- TV
- 1 king bed, or 2 single beds
- No more than 4 guests in the room
- 1 king bed, or 2 single beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony or terrace
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe ($)
- TV
Amenities
View of resort
Exterior
Lobby Bar
Beach
Pool
Whirlpool
Restaurant
Restaurant
Restaurant
Location
Reviews
An average experience overall - 3 to 10 April 2024
Freddy_on_trips (Montreal, Canada) on May 04, 2024
We stayed at the Iberostar Tainos for 7 days (3 April to 10 April 2024). Location: Very close to the beach, as it is a small resort and not far from the airport. Staff: From the front desk to the concierge, they were all friendly, polite, and aiming to help. Room: (Rating 1/5) Our room was #2211, located a 1-minute walk from the lobby. At first glance, the room looked nice, but upon closer inspection, it showed a lot of wear and tear, with numerous issues including dirty pillows. It has a safe (fee of $2.5 US per day), 1 TV, and an AC. All amenities are included (shampoo, etc.). Wi-Fi is free throughout the hotel, but the place with the best reception was the lobby. You receive 2 glass bottles of water which are refilled daily (no plastic bottles). Pros: 1-Quiet room. 2-Very close to the main pool and a 2-3 minute walk to the beach. Cons (issues and others): 1-Ventilation ceiling damaged (see pic). 2-The shower showed signs of old age, with some damage and was dirty (see pic). 3-Bed sheets were dirty; even a pillow had a blood stain on it (see pic). 4-One of the mattresses had visible damage (see pic). 5-The beds were uncomfortable and made sounds when you moved. 6-One of the lamps could be detached (see pics). 7-All the walls had some kind of damage or were dirty. 8-Balcony door has a screw as a lock (see pic). Housekeeping: Great service - there was always some towel art every day. Breakfast / Lunch / Supper: For breakfast, there was a buffet and live cooking stations (e.g., omelets). For lunch/supper, there was also a buffet with many live cooking stations, usually offering pork, fish, and pasta. The buffet overall was decent, and we dined twice at the À La Carte Restaurants. À La Carte Restaurants (2 in total) - Reservation is required: 1-Cuban - we were offered a cocktail. For starters, we had a soup (2.5/5), and we had a choice between spiny lobster, pork, or fish. We chose the spiny lobster (langouste) (3/5). The dessert was mediocre. The service was 3* (with 1 waitress attending the tables). Overall, a 3* experience. 2-Japanese (Live show) - we had chicken soup (1/5 - terrible), 2 vegetable sushi (2/5), fried rice with a choice of pork, fish, and/or spiny lobster (langouste). We chose pork and the spiny lobster (4/5 - very good for both), and for dessert, an ice cream flambé (4/5). The service was 4*. Overall, a 4* experience. Snack: The snack bar is located near the main pool. It was okay for burgers (one day there was a shortage of bread); there are some other items to choose from like pasta, salads, etc. Bars: There are 4 bars. The ones we tried were the Lobby bar, the bar next to the pool, the bar near the beach (George was usually the main person making drinks - very friendly), and the theater bar (which we didn't try). 75% of the drinks were mostly watered down and poor. The best drinks were at the Lobby bar, while the beer was refreshing at the beach bar. Activities on site: There are a lot of free activities to do: volleyball, chess near the beach, some nightly entertainment, etc. There is also a spa and a gym, but we did not use them. Pool: There is one main pool with kids' pools next to it. It was decent. Beach: Great, with beautiful white sand and crystal-clear water. The sand was mostly clean, with some debris thrown in from the sea (e.g., a shoe). Overall Grade: The hotel is worth a maximum of 3* due to room cleanliness, issues, and age. The food, in general, was average. The beach was great, and the staff were friendly and always smiling. Sadly, we will never come back to this resort.
Newer again.
irina l on May 04, 2024
this was the first and last time in this hotel. this hotel is in need of renovation, the sheets were once white and are not being changed. Some towels are changed and some are not. The food is like everywhere in Cuba. But cockroaches are everywhere, in the central restaurant near the bar and in the bar. To my surprise, the coffee was like water. They do it slowly, I waited 4 minutes. For the first time in Cuba there is no Cuban rum. There is also no white or red wine, sometimes it appears in the central restaurant, but if you come later, drink beer. I saw champagne once in a bar in 8 days. The store on site has a very limited selection. The employees work very slowly and unprofessionally. Mosquitoes are like predators here. There is always wind on the beach, sand in your mouth, in your eyes, in your ears. The ocean is always waves and shallow. The Internet keeps disconnecting, you always need to reboot. There is no internet on the beach.
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