Hotel Arts reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.6
  • Rooms 4.3
  • Service 4.3
  • Value 4.1

1068 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Surprise Fees

andreanC7026II (Morganton, North Carolina) on Jun 08, 2025

This is a lovely location and recently renovated space but the total cost was higher than quoted at the time of the reservation because of not insignificant surprise fees, applied each night for each room like marketing fee, facility fee, etc.

TripAdvisor users rated this property 4 out of 5

Hotel Arts Calgary

14chippy (Winnipeg, Canada) on Jun 08, 2025

Nice hotel. Clean and friendly staff, Don't know if you can sit by pool without buying drinks/food. They ask you for a reservation before you go in.

TripAdvisor users rated this property 2 out of 5

Subpar

katiejanee2017 (Calgary, Canada) on Jun 07, 2025

Staff hardly interacted, fire alarm & evacuation took place in the middle of the night for no emergency, pool is not roof top like advertised, it’s on the lobby floor, just outdoor.

TripAdvisor users rated this property 2 out of 5

Price switched

Q I W (Edmonton, Canada) on Jun 04, 2025

Booked through Hotels.com based on averagem price per night and upon checkout the cost of the stay was inflated by at least $500.

TripAdvisor users rated this property 4 out of 5

non-guests get to swim if they pay and bump guests

P9765GIdane on Jun 02, 2025

Nice hotel in city centre, a bit pricy but great rooms. We were not allowed in the pool because we needed a reservation. Never heard of that. If you are not a guest you can pay and get in before hotel guests.

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