Hotel Arts reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

921 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

VIP Treatment

Megan B on Jul 03, 2024

Never before have I experienced such high end service. I truly felt like a VIP. From Reservations, to check in/out, delicious restaurants, outstanding amenities, clean hotel rooms, and outstanding vibes, Hotel Arts made my first trip to Calgary unforgettable.

TripAdvisor users rated this property 5 out of 5

Friendly staff

Zeinab K (Beirut, Lebanon) on Jun 29, 2024

I love this boutique hotel. They have a nice pool, maybe it's the only one in the province. Jerwin was serving us at the pool and he's amazing, very friendly, respectful with a professional approach. I wish him the best in his career. He is the best. I will definitely visit this place again.

TripAdvisor users rated this property 4 out of 5

Nice location and overall amenitites but false wrapper?

scottG3821YP (Austin, Texas) on Jun 28, 2024

Chose this hotel to be near friends and in south downtown location. Hotel appears to be somewhat aged if you look closely despite "kitchky" art and decor that was seemingly added more recently. It has several conference and meeting rooms and even a "coat check" room. I didn't use the adjoining restaurant nor the pool (which looked nice and was well-occupied most of the time). The rooms are spacious (double queen), but it appears they attached modern art and newer furniture to an older hotel and didn't update the bathrooms. My main complaint was the VERY loud A/C unit in the room. Sounded like the fan was worn out or had rocks in it. Looking down in the vents, I could see it was extremely dusty and old. Otherwise, the entire staff was very friendly and even contacted me directly for anything I needed, including housekeeping reaching out directly. The entire city was experiencing a water main break, so there was no daily housekeeping, unless, requested. I had requested extra towels before we checked in and they were in the room--a first! The location is perfect with lots of shopping and restaurants in walking distance. Parking was included in the price (underground, although undergoing renovations) or outdoor adjacent lot. I'd go back but may turn on A/C first to see if all units sound like jet airlines or just the one I had.

TripAdvisor users rated this property 4 out of 5

June 2024 Staycation

fpcussonlv on Jun 28, 2024

I was staying there awaiting taking possession of a new house. The hotel is very clean, centrally located and staffed with very professional and pleasant employees.

TripAdvisor users rated this property 5 out of 5

Great food and people

jas0nlevy (Calgary, Canada) on Jun 25, 2024

This was my first time staying at this hotel and was very pleased with the staff and things to do its a great location in th coty if you choose to go out as well. The pool is a great feature as you can relax have a drink and enjoy the sun

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