TripAdvisor Traveler Rating

I stayed at Hotel Arts for two nights while at a conference in Calgary. Room: The room was clean, new and a great value. There was an adequate work space and the wifi worked properly. Location: The hotel is conveniently located to most places you would want to walk to. Lobby/service: Lovely art works in the lobby. The staff was friendly and helpful. Food: I did not try the restaurant as it seemed to not be seating guests when I wanted to eat. There is a very good pizza-by-the-slice shop a half block away, a Subway sandwich shop, and various other better than normal fast food places. Pool: I did not use the pool but thought I'd mention it because the pool area is visible from the lobby. So strange.

Great overnight stay in Calgary on the way to the Banff/Jasper area. Located downtown, the hotel was easy to find, offered free parking, and featured a swimming pool. Our room had a balcony too! The on-site dining, Freestyle Social Club, had good food and stayed open late.

I was disappointed in this hotel. I’d reccomend le Germain instead. The shower pressure was so strong that it felt like knives. The water was either so hot that I scalded my hands, or freezing cold. I was happy to see local Routine bath products, but the dispenser configuration made it almost impossible to use them. The room service food arrived cold. We put leftovers and some drinks in the fridge, and everything was frozen solid in the morning. We heard people in the hallways slamming doors and talking until 3am. The air conditioner was louder than a jet engine.

Great location for this lovely hotel. Rooms were spacious and spotless. Nice facilities and front staff were courteous and friendly. There are good restaurants close by. The only negative is that there is a large building site right behind the hotel which means noise in the early morning. I suspect that this construction will go on for a long time.

Terrible service!! We had to switch rooms twice first room the carpet was soaked and room was musty. The second rooms air conditioning unit didn’t work. No more rooms available so we had to stay in a hot room with no ac.