Grand Palladium Select Costa Mujeres reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

11840 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Alan from Entertainment - A+!

Dawn1083 on Feb 06, 2025

We went paddle boarding with Alan from People of Palladium and had a fantastic time. He also played ping pong with us by the pool and kept us very entertained. He’s a real beaut of a human being! For a Canadian traveller, he also had excellent English and understood us well. 10/10 would recommend.

TripAdvisor users rated this property 5 out of 5

Nice and relaxing- avoid sales disruptions

290grzegorzm (Szczecin, Poland) on Feb 06, 2025

Costa Mujeres is the nicest of the Grand Palladium hotels (of course after Sicilly and Ibiza ;)) It is modern, relaxing not so croudy even fully occupied, Rafa Nadal tennis courts within the hotell qrea are quite expensive but good for beginnersand intermediate players. If you look for more natural, more activities try Rivera Maya or other Palladium group hotels. Current Travel Club sales process with theirs multi level sales strategy is a waste of your time. Within 3 meetings could not even get to presenting an offer. Massage is a joke for 300USD with a promotion for 2 PAX 80min.

TripAdvisor users rated this property 3 out of 5

My stay at the Grand Palladium Costa Mujeres

Nicole B (Houston, Texas) on Feb 06, 2025

The check in process was very slow. I requested early check in and two beds but of course neither was available or could be accommodated. It was so hard to get reservations to eat at the restaurants. The food at the itlalisn restaurant “Portofino” was absolutely horrible, the food was so bland. Our room was not cleaned thoroughly to the point there was dirt still on the bathroom glass door and hair in the bathroom sink.

TripAdvisor users rated this property 5 out of 5

Wonderful

Mykopie (Burlington, Canada) on Feb 06, 2025

Started rocky with a rude man at the front desk so that wasn’t a great start. However the resort is beautiful and the food is amazing. We visited every restaurant except the bistro and absolutely loved them all. Cleaning the rooms/bathrooms could be improved. Shout out to Alondra & Diana at the kids club. They remembered our daughters name and would always call to her and include her in all the fun kids club activities. She loved them! They were very trustworthy and wonderful. Made the rainy days enjoyable.

TripAdvisor users rated this property 3 out of 5

The golf cart ride services very slow &long wait times.

neetapathak on Feb 06, 2025

The transportation service inside the resort was very slow, long wait for the golf cart to - fro- rides

View All