Overview
At this unique Cancun resort, they've created the ultimate beachfront celebrity playground and transformed the typical all-inclusive vacation into a rock star paradise, which reflects their Mexican setting and cosmopolitan flair.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
601
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited long distance telephone calls to the Continental USA, Canada and Mexico
- All gratuities
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Lagoon view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Lagoon view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Double hydro spa tub
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Double hydro spa tub
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- Pillow menu
- Exclusive Beach Bag (1 per room per stay)
- Pre-order breakfast the night before
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Double hydro spa tub
Access to VIP Pool, Beach and Lounge areas
Amenities
Beach
Beach
Breeze terrace ocean viewa
Breeze terrace
Cabanas
Frida
Games area
Gift shop
Gym
Kid's club
Lobby seating
Lobby
Main pool
Panema
Pizzeto
Pool
Porte cochere
Smash bar
Spa
Sunset
Swim-up bar
Theatre
Location
Reviews
TripAdvisor Traveler Rating
HARD ROCK CANCUN NEVER DISAPPOINTS ALWAYS FANTASTIC!!!!
gsau (Minnesota) on Sep 20, 2024
Fernando De Leeuw, was right at our car to welcome us and made us feel so at home. He made sure everything we needed was taken care of and made our experience wonderful. He is always nearby to make your stay even better than you ever thought possible. Gracias Fernando. We had an excellent team for our butler service here as well. The new team of Neto and Diego, who we absolutely loved. They took excellent care of our every need or changes we did last minute. They were wonderful and we were so blessed to have them. Thanks and hugs to you both!! All the staff make this place ROCK and feel like home, The food is amazing, and has really come alive in past 2 years. Entertainment in the pools and at night in Smash Bar, and the shows are all just fantastic. From morning until night, we have a great time and love it. We brought family this time, and they were so impressed. Of course like I have said Gian Carlo changes to food and services of food have really been noticed over past 2 years, but even more over past year since were here last. The entertainment staff went above and beyond to make sure everyone was having a good time, so thank you to Oscar, Omar, Keving Fernando, Ailyn,Samantha,Coriana,and their bosses Magic and the impressive Andres( Mr CIA to me). The Vibe manager Jorgio took us on a tour of memorabilia and we loved it. The Smash Bar staff always ready to get you a good drink as well. In case you cannot tell I LOVE Cancun Resort and the staff. A huge shout out to GianCarlo for saving the big fiesta party Sept 15th,and opening Frida in 20 minutes, kept his cool and got everyone in a party mood again. Hard work but a HUGE thank you for what he pulled off so quickly. That was truly impressive to witness in that moment. The food was all so delicious, love the pop ups outside for lunch and classes etc. All EXCELLENT under GianCarlo, changes are so appreciated. Isla Sur was great as well - all the food was so delicious. My brother in law, said he has not eaten this much in months. Outside pop up Paella was out of this world, and the cerviche class was amazing. Float Bar staff by Pizzeto were all so great as well. Always friendly faces and smiles, made my day Pizzeto new pizza recipe is fantastic- loved mushroom with pesto-no changes Angel & Izidro are great Float Pool Bar team of Li, Escobar and Qaetzel served us well. We had an absolutely great time, and can't wait to come back to the new and improved Cancun in April.
Bait and switch “All inclusive “
31d483c7265364cc2024 (Las Vegas, Nevada) on Sep 18, 2024
Menus are deceiving if you don’t read them carefully. Steak or lobster and a bunch of other menu items are now extra charges not all inclusive the property needs work and the service needs attention. Don’t expect Hard Rock music in all areas and service with a smile is gone. I will be rethinking my membership in the future
Vacation Offers
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Up to two kids 4-12 years old stay for free at select all-inclusive Hard Rock Hotels in Mexico and the Dominican Republic.
Cancun, Puerto Vallarta, Riviera Maya, Los Cabos, Punta Cana
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