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Overview
At this unique Cancun resort, they've created the ultimate beachfront celebrity playground and transformed the typical all-inclusive vacation into a rock star paradise, which reflects their Mexican setting and cosmopolitan flair.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
601
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited long distance telephone calls to the Continental USA, Canada and Mexico
- All gratuities
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Double hydro spa tub
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Waterpark
Kids Club
-
- Children ages: 4 to 17
- Amphitheater
| Type | Amenities | |
|---|---|---|
| Smash Bar | Bar | |
| Dive Bar | Bar, Pool bar | Open air |
| Float Bar | Bar, Pool bar | Open air |
| Bunker Bar | Bar, Beach bar | Open air |
| Splash Bar | Bar | Open air |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Internet
- In room wired
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| The Market | Buffet | International | Breakfast, Dinner, Lunch | |
| Pizzeto | Snack bar | Pizzaria | Lunch | |
| Frida | À la carte | Mexican | Dinner | |
| Ipanema | À la carte | Brazilian | Dinner | |
| Zen | À la carte | Asian | Dinner | |
| Ciao | À la carte | Italian | Dinner |
- Rooms: 601
- Floors: 12
- Suites: 21
- Renovated in: 2012
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Beach front
- 24 hour all-inclusive: Included
-
All-inclusive: Included
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Jetted pools: 8
- Kids pools: 1
- Outdoor pools: 1
- Cabanas available ($)
- Water slides: Included
- Waterpark: Included
Other sports
- Aerobics: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Arts and crafts: on site
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees (Off Site, $)
- 24 hour front desk
- ATM
- BBQ area
- Business centre
- Concierge
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
Beach
Beach
Breeze terrace ocean viewa
Breeze terrace
Cabanas
Frida
Games area
Gift shop
Gym
Kid's club
Lobby seating
Lobby
Main pool
Panema
Pizzeto
Pool
Porte cochere
Smash bar
Spa
Sunset
Swim-up bar
Theatre
Location
Reviews
Worst experience
muhammadtT5795DT on Jan 29, 2023
We were returned from the gate at 2 am in the morning because my fiancé name was not on reservation although we left her passport and info at the time of check in earlier. We had to drive an hour to find another hotel to spend the night. The staff was beyond rude and unprofessional and put us in very unsafe situation.
Hard rock cacun wedding anniversary
Tourist826916 on Jan 29, 2023
Sarahi matadamas and ,Francisco ( life guard) pedro bastar baiza and pedro( security)cory ,emmanuel and carlos zambrano (waiters) All team was amazing we rented for the day service was more than excellent really really amazing hope to see them again
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