Hard Rock Hotel Cancun
Cancun 4.5
Overview
At this unique Cancun resort, they've created the ultimate beachfront celebrity playground and transformed the typical all-inclusive vacation into a rock star paradise, which reflects their Mexican setting and cosmopolitan flair.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
601
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited long distance telephone calls to the Continental USA, Canada and Mexico
- All gratuities
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
![](/content/dam/westjet/images/hotels/cun/cunpa2-hard-rock-hotel-cancun/rooms/cunpa2-deluxe-lagoon-1.jpg)
- 1 king bed, or 2 double beds
- Lagoon view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Lagoon view
- Maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Double hydro spa tub
![Deluxe Ocean View](/content/dam/westjet/images/hotels/cun/cunhrr-hard-rock-riviera-maya/rooms/hard-rock-hotel-cun_deluxe-platinum-room-king.jpg)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Double hydro spa tub
![](/content/dam/westjet/images/hotels/cun/cunpa2-hard-rock-hotel-cancun/rooms/cunpa2-diamond-ov-1.jpg)
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- Pillow menu
- Exclusive Beach Bag (1 per room per stay)
- Pre-order breakfast the night before
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Double hydro spa tub
Access to VIP Pool, Beach and Lounge areas
![](/content/dam/westjet/images/hotels/cun/cunpa2-hard-rock-hotel-cancun/rooms/cunpa2-deluxe-lagoon-1.jpg)
![Deluxe Ocean View Deluxe Ocean View](/content/dam/westjet/images/hotels/cun/cunhrr-hard-rock-riviera-maya/rooms/hard-rock-hotel-cun_deluxe-platinum-room-king.jpg)
![Deluxe Ocean View - double beds Deluxe Ocean View - double beds](/content/dam/westjet/images/hotels/cun/cunhrr-hard-rock-riviera-maya/rooms/hard-rock-hotel-cun_deluxe-platinum-room-double.jpg)
![](/content/dam/westjet/images/hotels/cun/cunpa2-hard-rock-hotel-cancun/rooms/cunpa2-diamond-ov-1.jpg)
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Waterpark
Kids Club
-
- Children ages: 4 to 17
- Amphitheater
Type | Amenities | |
---|---|---|
Smash Bar | Bar | |
Dive Bar | Bar, Pool bar | Open air |
Float Bar | Bar, Pool bar | Open air |
Splash Bar | Bar | Open air |
Diego | Bar, Pool bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Internet
- In room wired
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Frida | Buffet | Mexican | Breakfast, Lunch, Dinner | |
Zen | À la carte, Buffet | Asian, Sushi, Teppanyaki | Breakfast, Dinner | |
Ciao | À la carte | Italian | Breakfast, Lunch, Dinner | |
Toro | À la carte | Grill/steak house, Rodizio | Dinner | |
Pizzeto | Snack bar | Pizzaria | Lunch, Dinner | |
Isla | À la carte | Seafood | Dinner | |
Caffeto | Snack bar | Snacks |
- Rooms: 601
- Floors: 12
- Suites: 21
- Renovated in: 2012
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Beach front
- 24 hour all-inclusive: Included
-
All-inclusive: Included
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Jetted pools: 8
- Kids pools: 1
- Outdoor pools: 1
- Cabanas available ($)
- Water slides: Included
- Waterpark: Included
Other sports
- Aerobics: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Arts and crafts: on site
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees (Off Site, $)
- 24 hour front desk
- ATM
- BBQ area
- Business centre
- Concierge
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
![Logo: Hard Rock Hotel Cancun](/content/dam/westjet/images/hotels/logos/cunpal_logo.jpg)
![Beach](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/beach-area.jpg)
Beach
![Beach](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/beach.jpg)
Beach
![Breeze terrace ocean viewa](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/breeze-terrace-ov.jpg)
Breeze terrace ocean viewa
![Breeze terrace](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/breeze-terrace.jpg)
Breeze terrace
![Cabanas](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/cabanas.jpg)
Cabanas
![Frida](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/frida.jpg)
Frida
![Games area](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/game-area.jpg)
Games area
![Gift shop](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/gift-shop.jpg)
Gift shop
![Gym](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/gym.jpg)
Gym
![Kid's club](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/kids-club.jpg)
Kid's club
![Lobby seating](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/lobby-seating.jpg)
Lobby seating
![Lobby](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/lobby.jpg)
Lobby
![Main pool](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/main-pool.jpg)
Main pool
![Panema](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/panema.jpg)
Panema
![Pizzeto](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/pizzeto.jpg)
Pizzeto
![Pool](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/pool.jpg)
Pool
![Porte cochere](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/porte-cochere.jpg)
Porte cochere
![Smash bar](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/smash-bar.jpg)
Smash bar
![Spa](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/spa.jpg)
Spa
![Sunset](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/sunset.jpg)
Sunset
![Swim-up bar](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/swim-up-bar.jpg)
Swim-up bar
![Theatre](/content/dam/westjet/images/hotels/cun/cunpal-cancun-palace/gallery/theatre.jpg)
Theatre
Location
![18 km from CUN airport 18 km from CUN airport](/content/dam/westjet/images/hotels/cun/cunpa2-hard-rock-hotel-cancun/main/cunpa2-hero.jpg)
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Hard Rock Cancún
c7e760d44d5723ab2024 (Columbus, Nebraska) on Jul 18, 2024
Our butlers Nora and Josías made our stay amazing! They went above and beyond to make sure our stay was extra special, between planning and reserving things for us, special details for our anniversary, and keeping us informed of events. Also, Luis Caifones and Blanca Adele down at the Bali Beds on the beach were amazing and made sure we were very well taken care of. Hard Rock Cancun has so many hard working people that are proud of their country and employer. They take pride in their work and relationships with visitors. The food and drinks were delicious. The beach was clean and beautiful. The hotel and all restrooms were clean.
Perfect hotel
Racel T (United Kingdom) on Jul 18, 2024
The hotel is very beautiful and clean and the workers there are very nice, especially the reception team. Mr. Mrgo, Mr. Sam, and Mr. Ona Muhammad. In particular, I want to thank Mr. Onsy William. He was very serious and helpful, and of course I will go next time to the same hotel. Thank you, Hard Rock Hotel.
Vacation Offers
-
Up to two kids 4-12 years old stay for free at select all-inclusive Hard Rock Hotels in Mexico and the Dominican Republic.
Cancun, Puerto Vallarta, Riviera Maya, Los Cabos, Punta Cana
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