TripAdvisor Traveler Rating

The hotel is in a good position near the waterfront. It is very big in comparison to everything else in Charlottetown and not the most attractive building from the outside, however the public areas are clean and smart and our room was big, quiet, comfortable and spotlessly clean. The check in was okay although help with our luggage would have been appreciated. We didn’t know whether we could access the underground car park before checking in and the doorman didn’t seem to know. He wouldn’t let us park in front of the hotel whilst we went inside to find out what to do, as he said he had a bus party due. Instead he made us unload our suitcases kerbside and my husband had to find somewhere to park on the street, whilst I checked in. The doorman took two of our cases inside but left the other two outside for me to manage. It transpired that we could have gone directly into the car park without having to check in first. Breakfast is a choice of buffet or ordering from the menu. It was average but the staff were cheerful and enthusiastic. It’s worth noting that lots of coach tours use this hotel and this did cause us a bit of an issue at breakfast one day, when two coach loads of people were filling the breakfast room and we had to wait for a table.. All in all an enjoyable stay in beautiful PEI.

Overnight stay and did not have dinner or breakfast. Large car park in basement and appears to have everything you would expect. Go to the market by the harbour if there on a Sunday.

Worst hotel I’ve ever been to. The staff was rude they did not clean the rooms. Other guest were complaining about how awful the staff was. The worst was when we left an item that a dead relative gifted to us , they threw it out and hung up on us. We had to call back 3 times to even get information about our lost items. NEVER GO HERE

We stayed in this hotel for two nights during a tour of the region. The location is excellent - close to the waterfront, boardwalk, and the shopping district. We had a nice 3rd floor room which was very clean, quiet and comfortable. The shower was inside a tub. There were no grab bars and no safety mat inside the tub. This is a very large and busy hotel also connected to a convention center. Breakfast was served in a large dining area with several rooms off of the lobby. Breakfast staff members were very attentive and the food selection was excellent.

The hotel is situated in a convenient location, near downtown and the harbourfront. The hotel had a nice bar and fairly large pool—the rooms were cleaned daily. The rooms were large and nicely decorated. The breakfast was of only average quality. I would recommend going elsewhere unless you are in a hurry.