TripAdvisor Traveler Rating

We were at the Delta Hotels Prince Edward as part of a tour -- a very high-end tour. The condition of our room was thus even more of a disappointment than it otherwise would have been. There was a stain on our couch that was so disgusting that my husband called for a sheet to cover it. Amazingly, no one in housekeeping inquired about why we were requesting an extra sheet or offered to assist, even after we told them it was to cover a stain on the couch! In addition, our shower knob was loose, one of our pillowcases had a hole in it, and housekeeping didn't replace our empty Kleenex box. The latter was especially aggravating because one of us was suffering from allergies at the time. We expect more, regardless of whether we were traveling on a high-end tour or just by ourselves, as Bonvoy members.

Ok, so location is incredible. Marriott knows this place will be full all year for this reason, and as a result finds it acceptable to leave the place pretty untouched since the ‘80s. There are few redeeming features of the hotel, while the photographs of the “fitness centre” and pool would fail any advertising standards assessment. PEI is a beautiful island, full of quaint properties, great history, lovely fishing villages and super people. None of this is reflected in the style (eh?) of the Delta hotel. We stayed in two double queen rooms for three nights. It’s a perfect base for exploring the island, and the people who work here are great! But please, Marriott, give the place a facelift bring it into the 21st century.

Really enjoyed the amazing view of the harbor and HUGE room at this hotel! The window seating was so awesome (cushioned bench, it was great to see the Canada Day fireworks!) So many great shops/restaurants less than 5 min away. Anne of Green Gables Heritage House about a 45-50min beautiful drive. My 5th grade self thanks me! :-) I would just ask that your front desk staff be better trained on what Bonvoy Elite benefits guests get - I was told wrong information and then at the very good restaurant at the hotel, given totally opposite information, and the restaurant was correct. Friendly and helpful staff, esp Mohammad and the maintenance staff that helped us open our locked room door through no fault of our own. Would stay here again!

The gym, spa, pool, and workout facilities were fantastic, plenty full-sized and spacious, never crowded, and perfect for staying active during our trip. But the real highlight of our stay was Sevete, our housekeeper. Every single day, she created the most adorable towel animals as a surprise for our two daughters. Our girls would race back to the room each afternoon just to see what new creation was waiting for them, it turned a simple hotel stay into a daily source of pure joy and excitement for them. That kind of thoughtfulness and attention to detail is what turns a good hotel into an unforgettable one. We left with wonderful memories, and our daughters are already asking when we can go back. If you’re traveling with kids, this hotel goes above and beyond to make the whole family feel special. Highly, highly recommend!

Loved our experience at the Delta while partner attended a conference. Went out of their way to accommodate us with our young child. Waterfront restaurant has excellent kids and adult meals. Pool is large and good temp. Able to switch from provided pack and play to cot when felt it was more appropriate. Staff has been friendly and approchable. Great location