Overview
The all-inclusive Occidental Cozumel is located just a 45-minute ferry ride from Playa del Carmen. Perfectly integrated in its natural surroundings of mangroves, white sand beaches and tropical gardens, the resort offers access to the world’s 2nd largest barrier reef – Palancar Reef. Guests will also enjoy three pools, spa, five bars, a disco and seven restaurants. Royal Level accommodations offer unlimited access to our specialty restaurants, an exclusive à-la-carte restaurant, complimentary room service, and more.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
247
Inclusions
- Daily activities
- All meals and snacks
- Non-motorized water sports
- Kids Club (ages 4-12)
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Room service ($)
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Concierge service
- Room service ($)
- Nightly turn down service
- Fruit basket and bottle of wine at check-in
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Mini-bar
- 24 hour room service
- Balcony or terrace
- DVD player
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
Royal Level is an exclusive club-like atmosphere offering executive level service. Discerning guests seeking superior service and highly personalized attention within the privacy of the resort can enhance their business or vacation experience with plush accommodations, elegant facilities and added amenities including:
- Private check-in and check-out reception
- Personal Concierge Service
- Private breakfast, lunch and dinner area
- Bar service, national and international labels
- Drinks and snacks throughout the day
- Nightly turndown service
- Fruit basket
- Plush bath robes
- 24 hour in-room dining
- Wi-Fi
- Preferred seating at à la carte restaurants
Amenities
Aerial
Beach
Beach
Pool
Luxury Royal Level Pool
Lobby
Los Olivos
Snack Buffet
Mexico Lindo
The Piazza
La Carreta
Restaurant
Exterior
Plaza
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Sad and want to help.
Gregory W on Dec 09, 2025
The staff and experience here was fantastic. However, I was part of a resuscitative effort that occurred on the beach of a man that either had a sudden cardiac event or other emergency in which we did CPR for at least 25 minutes prior to EMS arrival. I called for an AED several times and the staff said they didn't have one. When EMS arrived, they had a 30 year old cardiac monitor with paddles and no disposable defibrillation pads. I was shocked that our neighbor to the South was so ill-iquipped for emergencies. In talking with the resort staff I learned that none of the resorts in Cozumel have AEDs which concerns me greatly. I want to help but don't know how. These resorts make thousands of dollars a day and don't have first world supplies or education for their visitors. Willing to help but don't know how. Greg Wolf
Occidental Cozumel - paradise by the Sea
andrewpI5783WM (Oak Creek, Wisconsin) on Dec 08, 2025
Such a great getaway. The Occidental Cozumel is such a great property. Super pool, bars, restaurants and the staff is phenomenal! Us and another couple went from Dec. 1 - Dec. 7, 2025. The weather was sunny and 82 everyday. We did a snorkel excursion that we booked with a group that comes to the resort to pick us up. Otherwise we stayed on site the other days and met lots of guest and the staff. We played pool volleyball everyday, did stretching and water exercise classes in the morning to earn our beverages for the day :). Folks on staff that really stood out are Raul, the Entertainment Director. He is awesome. He not only went out of his way to meet us but he remembered us among many others guests. He really made us feel welcome. Carla, Laura and Abril were fantastic drink servers. They always kept us hydrated and always with a smile on their face. We look forward to going back next year so we can see friends we’ve made and enjoy another getaway in paradise.
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