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Overview
This resort will make you feel like you've stepped into your own private hacienda by the ocean. With only 251 rooms, this exclusive all-inclusive luxury resort is located on a private section of Cozumel's finest beach, Playa San Francisco.
Treat yourself to a Royal Level category room and receive an array of extra amenities and services plus a separate check-in, complimentary Wi-Fi , access to exclusive restaurant, bar, lounge and much more!
Other fees include
- Government of Cozumel environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
247
Inclusions
- Daily activities
- All meals and snacks
- Non-motorized water sports
- Kids Club (ages 4-12)
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- 24 hour room service ($)
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Concierge service
- Nightly turn down service
- Fruit basket and bottle of wine at check-in
- 24 hour room service ($)
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Mini-bar
- 24 hour room service
- Balcony, terrace or lanai
- DVD player
- 24 hour room service ($)
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
Royal Level is an exclusive club-like atmosphere offering executive level service. Discerning guests seeking superior service and highly personalized attention within the privacy of the resort can enhance their business or vacation experience with plush accommodations, elegant facilities and added amenities including:
- Private check-in and check-out reception
- Personal Concierge Service
- Pillow menu
- Private breakfast, lunch and dinner area
- Bar service, national and international labels
- Drinks and snacks throughout the day
- Nightly turndown service
- Fruit basket
- Plush bath robes
- 24 hour in-room dining
- Wi-Fi
- Preferred seating at à la carte restaurants
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Kids club
- Children ages: 0 to 12
| Type | Amenities | |
|---|---|---|
| Beach Club | Bar, Beach bar | |
| Lobby Bar | Bar, Lobby bar | |
| Relax Bar | Bar | |
| La Mision Bar & Disco | Bar | Dance floor |
| Beach Club | Nightclub |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| La Posada | Buffet | International | Breakfast, Dinner | Dress code, Reservations required |
| Sonora | À la carte | Mexican | Dinner | Dress code, Reservations required |
| Los Olivos | À la carte | Mediterranean | Dinner | Dress code, Reservations required |
| La Piazza | À la carte | Italian | Dinner | |
| Beach Club | Buffet | International | Lunch | |
| La Carreta (Royal Level) | À la carte | International | Breakfast, Dinner, Lunch | |
| Coral | À la carte | Seafood | Dinner | Dress code, Reservations required |
- Rooms: 247
- Fitness centre: on site
- Sauna steam room: on site
- Spa: on site ($)
- Hydromassage tub available ($)
- Beach front
- Private beach
-
All-inclusive: Included
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Jetted pools: 1
- Outdoor pools: 3
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Tennis courts: on site
- Currency exchange available ($)
- Medical services onsite available ($)
- Wedding facilities available ($)
- Moped rental available ($)
- Car rental desk available ($)
Beach
Lobby
Pool Aerial View
Restaurant
Restaurant
Restaurant
Luxury Royal Level Pool
Wedding
Location
Reviews
Service, Food, Grounds... All fantastic!!
Melijah0524 on Feb 04, 2023
We absolutely loved it. The food was delicious and the service was nothing short of absolutely spectacular! We were celebrating our 15th anniversary, and when we went down to dinner one evening, the staff was waiting with a special treat. Noemy (supervisor) Celso (presented el servicio Gueridon), Angela, and Marcos... All truly fantastic. Absolutely treated us like family! By the way, El servicio Gueridon is a special presentation of Mayan coffee that includes native liquor that they light on fire and pour while it is on fire!! It's an absolutely wonderful spectacle. They also made us bananas foster, which was amazing. But, even apart from those lovely people, the service is wonderful on every level. We would like to give some special shutouts to some of the truly amazing staff: Sergio Luis Héctor Danny Ana Juan Alaisa Reina Rosario Zuemi Noemy Diego If I have forgotten anyone, I apologize! These lovely people treated us like absolute family. They hugged us when we left! Amazing food, amazing grounds, even better people! (See photos) The grounds are lush and manicured. They are so beautiful. The beach is very nice. While it is true that there has been a bit of erosion, it is still wonderful. The food is fresh and we'll prepared. This is not really a "party all night" resort, which is exactly what we wanted. We loved it here.
Occidental Mexican Restaurant is #1
ChrisC_066 on Feb 02, 2023
It goes without staying the Mexican restaurant at Mexican resort would be good. Danny and his staff made it that much better. The staff was friendly and attentive even though we were one of the last diners for the evening. We would love to dine there again.
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