All inclusive

Occidental Cozumel

Cozumel 4.0

Overview

The all-inclusive Occidental Cozumel is located just a 45-minute ferry ride from Playa del Carmen. Perfectly integrated in its natural surroundings of mangroves, white sand beaches and tropical gardens, the resort offers access to the world’s 2nd largest barrier reef – Palancar Reef. Guests will also enjoy three pools, spa, five bars, a disco and seven restaurants. Royal Level accommodations offer unlimited access to our specialty restaurants, an exclusive à-la-carte restaurant, complimentary room service, and more. 

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

247

Rooms

Deluxe Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Room
Featured amenities
Included in all rooms
  • A/C
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Rollaway bed (on request)
  • Safe
  • TV
  • full bathroom

Deluxe Concierge
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Concierge
Featured amenities
Included in all rooms
  • A/C
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Rollaway bed (on request)
  • Safe
  • TV
  • full bathroom

Luxury Royal Level
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Luxury Royal Level
Featured amenities
Included in all rooms
  • A/C
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Rollaway bed (on request)
  • Safe
  • TV
  • full bathroom
Additional details

Royal Level is an exclusive club-like atmosphere offering executive level service. Discerning guests seeking superior service and highly personalized attention within the privacy of the resort can enhance their business or vacation experience with plush accommodations, elegant facilities and added amenities including:

  • Private check-in and check-out reception
  • Personal Concierge Service
  • Pillow menu
  • Private breakfast, lunch and dinner area
  • Bar service, national and international labels
  • Drinks and snacks throughout the day
  • Nightly turndown service
  • Fruit basket
  • Plush bath robes
  • 24 hour in-room dining
  • Wi-Fi
  • Preferred seating at à la carte restaurants

Amenities

Location

Address
KM 16.6, Carretera Sur Cozumel, San Francisco Palancar, Cozumel, 77666, Mexico
20 km from CZM airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Horrible Resort and Experience

xqnsdb6q6q (Oakland, California) on Sep 21, 2023

This hotel engages in a lot of false advertising and bait and switch. There is not 7 restaurants to choose from, there is not top shelf alcohol if you get Royal level. The staff is miserable and it shows.

TripAdvisor users rated this property 4 out of 5

Very good vacation

christinac652023 on Sep 18, 2023

We had the Royal Level and loved it. The food was very good at this level. Did not eat at the buffet. Service was very good everywhere. Beach is very nice. Yes. There is some eroding but overall still a very nice beach. The only complaint is the air-conditioning. Average temperature in room was 22-25c We will definitely book this place again.

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