All inclusive

Occidental Cozumel

Cozumel 4.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

This resort will make you feel like you've stepped into your own private hacienda by the ocean. With only 251 rooms, this exclusive all-inclusive luxury resort is located on a private section of Cozumel's finest beach, Playa San Francisco.

Treat yourself to a Royal Level category room and receive an array of extra amenities and services plus a separate check-in, complimentary Wi-Fi , access to exclusive restaurant, bar, lounge and much more!

Other Fees: 1.25 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

247

Rooms

Deluxe Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Room
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Rollaway bed (on request)
  • Safe
  • TV
  • full bathroom

Deluxe Concierge
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Concierge
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Rollaway bed (on request)
  • Safe
  • TV
  • full bathroom

Luxury Royal Level
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Luxury Royal Level
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Rollaway bed (on request)
  • Safe
  • TV
  • full bathroom
Additional details

Royal Level is an exclusive club-like atmosphere offering executive level service. Discerning guests seeking superior service and highly personalized attention within the privacy of the resort can enhance their business or vacation experience with plush accommodations, elegant facilities and added amenities including:

  • Private check-in and check-out reception
  • Personal Concierge Service
  • Pillow menu
  • Private breakfast, lunch and dinner area
  • Bar service, national and international labels
  • Drinks and snacks throughout the day
  • Nightly turndown service
  • Fruit basket
  • Plush bath robes
  • 24 hour in-room dining
  • Wi-Fi
  • Preferred seating at à la carte restaurants

Amenities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)

Kids club

Age range: 4 to 12

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12

Type Amenities
Beach Club Bar, Beach bar
Lobby Bar Bar, Lobby bar
Relax Bar Bar
La Mision Bar & Disco Bar Dance floor
Beach Club Nightclub

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room

Type of restaurant Type of cuisine Open for Additional Information
La Posada Buffet International Breakfast, Dinner Dress code, Reservations required
Sonora À la carte Mexican Dinner Dress code, Reservations required
Los Olivos À la carte Mediterranean Dinner Dress code, Reservations required
La Piazza À la carte Italian Dinner
Beach Club Buffet International Lunch
La Carreta (Royal Level) À la carte International Breakfast, Dinner, Lunch
Coral À la carte Seafood Dinner Dress code, Reservations required

  • Rooms: 247

  • Fitness centre: on site
  • Sauna steam room: on site
  • Spa: on site ($)
  • Hydromassage tub available ($)

KM 16.6, Carretera Sur Cozumel
San Francisco Palancar
Cozumel, Mexico 77666
52-987-872-9730
20 km from CZM
  • Beach front
  • Private beach

  • All-inclusive: Included
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 1
  • Jetted pools: 1
  • Outdoor pools: 3

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Snorkeling: on site

Other sports

  • Tennis courts: on site

  • Currency exchange available ($)
  • Medical services onsite available ($)
  • Wedding facilities available ($)
  • Moped rental available ($)
  • Car rental desk available ($)

Location

Address
KM 16.6, Carretera Sur Cozumel, San Francisco Palancar, Cozumel, 77666, Mexico
20 km from CZM airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Service, Food, Grounds... All fantastic!!

Melijah0524 on Feb 04, 2023

We absolutely loved it. The food was delicious and the service was nothing short of absolutely spectacular! We were celebrating our 15th anniversary, and when we went down to dinner one evening, the staff was waiting with a special treat. Noemy (supervisor) Celso (presented el servicio Gueridon), Angela, and Marcos... All truly fantastic. Absolutely treated us like family! By the way, El servicio Gueridon is a special presentation of Mayan coffee that includes native liquor that they light on fire and pour while it is on fire!! It's an absolutely wonderful spectacle. They also made us bananas foster, which was amazing. But, even apart from those lovely people, the service is wonderful on every level. We would like to give some special shutouts to some of the truly amazing staff: Sergio Luis Héctor Danny Ana Juan Alaisa Reina Rosario Zuemi Noemy Diego If I have forgotten anyone, I apologize! These lovely people treated us like absolute family. They hugged us when we left! Amazing food, amazing grounds, even better people! (See photos) The grounds are lush and manicured. They are so beautiful. The beach is very nice. While it is true that there has been a bit of erosion, it is still wonderful. The food is fresh and we'll prepared. This is not really a "party all night" resort, which is exactly what we wanted. We loved it here.

TripAdvisor users rated this property 5 out of 5

Occidental Mexican Restaurant is #1

ChrisC_066 on Feb 02, 2023

It goes without staying the Mexican restaurant at Mexican resort would be good. Danny and his staff made it that much better. The staff was friendly and attentive even though we were one of the last diners for the evening. We would love to dine there again.

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.