This resort will make you feel like you've stepped into your own private hacienda by the ocean. With only 251 rooms, this exclusive all-inclusive luxury resort is located on a private section of Cozumel's finest beach, Playa San Francisco.
Treat yourself to a Royal Level category room and receive an array of extra amenities and services plus a separate check-in, complimentary Wi-Fi , access to exclusive restaurant, bar, lounge and much more!
Royal Level is an exclusive club-like atmosphere offering executive level service. Discerning guests seeking superior service and highly personalized attention within the privacy of the resort can enhance their business or vacation experience with plush accommodations, elegant facilities and added amenities including:
Santos provided exceptional service during our stay and became part of our daily routine to hit up the Lobby Bar before dinner. All the facilities were clean and the beach was just what we needed for a get away.
Much better value than I expected
(Kansas City, Missouri)
Sep 21, 2021
For the money I spent, it was a great value. The grounds were immaculate. All of the staff wore masks correctly. I was very pleased with the comfort of my room. Temperatures were taken at the restaurants, but they were not intrusive or rude about how they did it. Breakfast and lunch were buffet style at the restaurant by the ocean and both were really good. I didn't have any problems with bugs. The reservation dinners were very good. It has a very good dive shop on the property. Had several very nice pools. Only two negatives, and one of those two aren't bad. 1) They did have some people selling stuff in the main plaza area. They could be pushy, but just walk by and they leave you alone. This was only a minor annoyance for me. 2) The restaurant for the dinner buffet was very hot. I would suggest that on their next remodel they add some ceiling fans.
But overall I was very pleasantly surprised by how good everything was. I will use them again on my next dive trip to Cozumel.