Aqua Aloha Surf Waikiki reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

1914 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

An ok place to stay at

faith1hope2love (Hong Kong, China) on Apr 21, 2024

Aqua Aloha Surf’s situated in the heart of Waikiki so location wise it’s awesome. There is a new serviced apartment right next to this hotel and many of their residents walk their dogs on the same street (so what I want to say is that the smell of this street could also be somehow unpleasant —- not every single owner cleans up after what their dogs have done). Back to square one, the bus stop’s just a few minutes away and this hotel offers a few hours free parking in the afternoon. The garbage truck/ police car/ ambulance always woke me up during my stay so a heads-up, ask for the upper floor. There is a water cooler in the lobby so you can fill up your water for free. Coin laundries are also available. Overall it’s an ok place to stay at because of its convenience. PS: I also grew up in Honolulu myself so if anyone wants to know more about Oahu before you travel, feel free to drop me a line ??

TripAdvisor users rated this property 1 out of 5

Would not recommend

Denise A on Apr 02, 2024

the size of the rooms + the location was the only positive thing about this hotel. The pool is a size of a small pound and the staff is rude. The cleaning staff comes and goes whenever they feel like it, and used our toilet without flushing while "cleaning", it was disgusting. They come every third day, and sometimes they would actually clean, and some days they would just switch bed sheets and towels. Because they clean at any time of the day, we would often have to sit hours in the reception to wait for them to finish even trough we had been gone the whole day. Would NOT recommend.

TripAdvisor users rated this property 3 out of 5

Affordable and friendly with great location

Michael B on Mar 05, 2024

Definitely not the nicest hotel but considering the price of everything on Waikiki I assume that this is what should be expected. I’ve paid far less for more. The staff was very friendly and very helpful always. Aside from a bizarre reservation policy that may leave you with something other than what you reserved and trying to resolve this with the staff, I would say we had little to no issues

TripAdvisor users rated this property 3 out of 5

Mixed emotions on dated hotel

R8578TZgs (United States) on Mar 02, 2024

This is an old hotel with rooms that are very dated. There is no closet space other than two drawers in the room for your things and those have extra pillows in them. The bed sheets are not ironed, but clean. The pillows are very soft, and the mattress is also very soft. The room has windows that don't keep out the noise and you can hear the trash pickup out on the entire street starting around 3AM till well past 8AM. The pool is incredibly small and does not look like anyone uses it. The staff is very friendly though and will help you out as much as possible. Rooms are cleaned every 3 days but if you need extra stuff, they will bring it up for you. Parking lot is small but adequate and rate is ok. There are no bellmen to help you with your bags. With all this, next time will stay elsewhere.

TripAdvisor users rated this property 5 out of 5

Excellent value for money

pborko664753 (Szczecin, Poland) on Feb 29, 2024

Great value for money, great location, friendly and helpful staff, nice pool. Quick check in as well as check out. Plus for letting to leave luggage’s with no extra fee. Overall 10 out of 10. Would highly recommend to family and friends.

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