Aqua Aloha Surf Waikiki reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

1917 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Aqua Aloha Surf

Girlfrom_OZ101 (Australia) on Jun 08, 2024

Stayed for 2 weeks, location was great, staff were pleasant and room was certainly sufficient size wise for a solo traveller and would be fine for a couple. Overall, the facilities need an absolute gutting and deep clean, the environments felt grimy and dirty, particularly the walls and the floors, visible smears and dirt on all the walls, doors etc. That said, the bed was comfortable, the sheets were clean. It was certainly noisy due to open louvres and I was woken by the birds and street sounds at 5am but it just got me out the door quicker. The ability to fill your water bottles with filtered water was amazing and saved $$$, beach towels available etc. I was accidentally not refunded my safety deposit on check out after being told “we don’t need your card” even though I paid safety deposit on different card to the resort fees - I was contacted by phone a few days later once home and it was rectified quickly.

TripAdvisor users rated this property 5 out of 5

Honolulu Visit

Q2251IFmark (Perth, Australia) on May 19, 2024

A good honest hotel with, cleanliness, facilities and service for the travelling person looking for value for money. Very comfortable and plenty of room.

TripAdvisor users rated this property 2 out of 5

Outdated Time Capsule, Tiny, Dirty Room.

suts11 (Anchorage, Alaska) on May 04, 2024

Stayed here for 5 night for work. Easy, fast check in, given Room 1100 (11th floor). 2 elevators for the property, so wait is never too long. Room was tiny, it had an adjoining room door which made the think it is intended as a child suite for the larger room next door. This wall was small; so small that there was only one side to get into bed. There was no chair, couch, desk or side table, just one end table for the lamp and 1990s era Sunbeam alarm clock/radio. The TV stand/drawer had the coffee pot and microwave jammed all together. Nice balcony with decent view considering it is 3 blocks to the beachfront. No updated power ports in this room (USB or lamp power port), and with room size there were only 2 available power outlets; one behind the entry door (where the adjoining room door prevented a table from being placed there) and next to the bed (which you could not walk to since there was no space). The room was dusty, there was odd red staining on the wall near the shower stall, hair on the back of the bathroom door. The bed was wore out or ridiculously “soft” with a dip in the middle which made sleep difficult and uncomfortable. The bathroom was a disappointment; from the brown spotted mirror, cracked porcelain sink, rusty and dusty overhead light, and leaky shower head. Discovered my coworker got a room nearly double in size with a couch and 2 night stands, a separate table with sink for the microwave and coffee maker. Our company travel agency booked the 2 rooms at the same rate, so the disconnect was on the hotel side. The few positives include constant hot water, and cheap rental car parking compared to other hotels I’ve stayed at in Waikiki. Overall a pretty crummy experience; this is my third trip to the area, all with different hotels. Aqua Aloha Surf was the worst and would n

TripAdvisor users rated this property 4 out of 5

An ok place to stay at

faith1hope2love (Hong Kong, China) on Apr 21, 2024

Aqua Aloha Surf’s situated in the heart of Waikiki so location wise it’s awesome. There is a new serviced apartment right next to this hotel and many of their residents walk their dogs on the same street (so what I want to say is that the smell of this street could also be somehow unpleasant —- not every single owner cleans up after what their dogs have done). Back to square one, the bus stop’s just a few minutes away and this hotel offers a few hours free parking in the afternoon. The garbage truck/ police car/ ambulance always woke me up during my stay so a heads-up, ask for the upper floor. There is a water cooler in the lobby so you can fill up your water for free. Coin laundries are also available. Overall it’s an ok place to stay at because of its convenience. PS: I also grew up in Honolulu myself so if anyone wants to know more about Oahu before you travel, feel free to drop me a line ??

TripAdvisor users rated this property 1 out of 5

Would not recommend

Denise A on Apr 02, 2024

the size of the rooms + the location was the only positive thing about this hotel. The pool is a size of a small pound and the staff is rude. The cleaning staff comes and goes whenever they feel like it, and used our toilet without flushing while "cleaning", it was disgusting. They come every third day, and sometimes they would actually clean, and some days they would just switch bed sheets and towels. Because they clean at any time of the day, we would often have to sit hours in the reception to wait for them to finish even trough we had been gone the whole day. Would NOT recommend.

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