TripAdvisor Traveler Rating

We stayed on Honululu overnight to catch a connecting flight & chose to stay at Aqua. It provided exactly what we needed...a comfortable, quiet place to stay. The extra bonus of having a coffee on the small balcony in the morning was a definite perk.

I stayed for 8 nights during mid March. I have been staying at the hotel twice a year for the last ten years. It’s a mid level facility at low end price. It’s comfortable and has no pretension about it. Yeah this recent stay included issues with one of the two lifts being broken. But what isn’t broken is its normal and hospitable staff. They are great 710 was my room this time. Issue with the internet was investigated and sorted by a super staff member. A shout out to Jade She is the face of a place that all of these hotels need. She was assisted on the ground with an equally enthusiastic man called Ricky, who efficiently ushered the technician in and out of the room. So great staff Jade and Ricky thanks. The place is neat and clean. But be prepared for room makeup only every three days Nice little pool. Plenty of ice in the dual ice machines located on the ground floor lobby. This is next to a new age vending machine. DO Not use this machine. It’s like an open refrigerator door that charges you after you open the door and remove products. I was charged ten dollars for two small packets of potato crisps. Near by the pool is a sensational barbecue. Great to throw a few hot dogs and burgers on to take to the room. Plenty of beach towels on hand. Stay here it’s good. Look for friendly and efficient Jade at check in.

We experienced a very comfortable stay with a spacious and clean room that had a small fridge and a coffee pot plus a couch. Being able to brew ourselves coffee each morning was a huge treat for us. We utilized the balcony to dry off wet bathing suits and water shoes which was very convenient. The lobby was nice and on our last evening we ate our dinner in the lobby and played games with our son whom we were visiting. I filled my water bottle each day with ice and water from the dispensers available in the lobby. We also enjoyed being able to read the daily newspaper. We didn't use the pool but it was nice to have it available. The staff was great and displayed Aloha each day. The hotel is wonderfully located in Waikiki. I would definitely stay here again and recommend to others. We reserved our stay using an offer of staying 3 nights and getting the 4th night free. We stayed a total of 8 nights and the hotel allowed us to reserve back to back reservations using this offer.

This hotel had a lot of problems. Very very noise inside, in the lobby, and outside due to very high street noise. Our room was small, with the softest most uncomfortable bed possible. Window cranks and curtains did work well- a good breeze was needed instead of the useless air conditioner. There were no chairs in this room and we had to make a special request to get one. And when you want to get a beach towel, don't forget your special card- otherwise it will cost you $30~ wow! TV and wi-fi coverage was a joke. This was a big hotel, needing two elevators for the population. Unfortunately one did not work the whole time we were there. This is an expensive hotel due to the service fee which covers a lot of "convenience features". Not really. Save your money and try a different place.

My 3rd time and it was perfect as always, I highly recommend this place. Room is clean and comfortable and the bed soft, bathroom was clean as well