TripAdvisor Traveler Rating

Overall it was a great experience. The location was right on the beach and there was plenty of restaurants. There's a cafe across the street for a coffee run. They provided free tickets to the Bishop Museum and HoMA, and a beach towel. The AC was comfortable too. The elevator was slow and I took the stairs.

Probably the best hotel at this price point in Honolulu. I stay at a hotel in Honolulu on a weekly basis, and have stayed at many different properties. Aloha Aqua Surf is one of my favorites, and one that I keep coming back to. The location is great. If you’re not familiar with the area, first glance at a map might make it look like this hotel is a little further out. It’s not. It’s as good if not better than any of the larger hotel chains in Waikiki for location. 1-2 extra minutes of walking and you’re at a property set back into an area that’s slightly heavier on residential properties, and with less noise than you’d get from a few blocks down. The staff are all great - I had an issue where I need a replacement key because I accidentally took the beach towel card with me instead of the room key - they helped me quickly and with compassion. Like most hotels in Honolulu, this one too has an elevator out of service. It’s not worked during any of my stays. But it’s a smaller hotel so operating on a single elevator wasn’t much of an issue. Rooms are a little dated, curtains in need of replacement, outlets could do with being checked over as some are a little loose. But incredibly comfortable bed, the room holds good temperature and cleanliness is fantastic. Regarding cleanliness, almost every one of my stays I’ve found a note under the door advising of routine pest control. I’m confident that they are diligent here about pests, and I’ve never experienced an issue with bugs. Never experienced any noise staying here - my most restful nights in Honolulu are at this hotel!

We stayed on Honululu overnight to catch a connecting flight & chose to stay at Aqua. It provided exactly what we needed...a comfortable, quiet place to stay. The extra bonus of having a coffee on the small balcony in the morning was a definite perk.

I stayed for 8 nights during mid March. I have been staying at the hotel twice a year for the last ten years. It’s a mid level facility at low end price. It’s comfortable and has no pretension about it. Yeah this recent stay included issues with one of the two lifts being broken. But what isn’t broken is its normal and hospitable staff. They are great 710 was my room this time. Issue with the internet was investigated and sorted by a super staff member. A shout out to Jade She is the face of a place that all of these hotels need. She was assisted on the ground with an equally enthusiastic man called Ricky, who efficiently ushered the technician in and out of the room. So great staff Jade and Ricky thanks. The place is neat and clean. But be prepared for room makeup only every three days Nice little pool. Plenty of ice in the dual ice machines located on the ground floor lobby. This is next to a new age vending machine. DO Not use this machine. It’s like an open refrigerator door that charges you after you open the door and remove products. I was charged ten dollars for two small packets of potato crisps. Near by the pool is a sensational barbecue. Great to throw a few hot dogs and burgers on to take to the room. Plenty of beach towels on hand. Stay here it’s good. Look for friendly and efficient Jade at check in.

We experienced a very comfortable stay with a spacious and clean room that had a small fridge and a coffee pot plus a couch. Being able to brew ourselves coffee each morning was a huge treat for us. We utilized the balcony to dry off wet bathing suits and water shoes which was very convenient. The lobby was nice and on our last evening we ate our dinner in the lobby and played games with our son whom we were visiting. I filled my water bottle each day with ice and water from the dispensers available in the lobby. We also enjoyed being able to read the daily newspaper. We didn't use the pool but it was nice to have it available. The staff was great and displayed Aloha each day. The hotel is wonderfully located in Waikiki. I would definitely stay here again and recommend to others. We reserved our stay using an offer of staying 3 nights and getting the 4th night free. We stayed a total of 8 nights and the hotel allowed us to reserve back to back reservations using this offer.