TripAdvisor Traveler Rating

What a great vacation! We took the kids/grandkids and had a blast. The accomodations are incredible and the staff is well trained to meet your expectations. It will be a vacation that we'll all remember for a very long time. The only thing to make a note of is excursions are not real close so getting anywhere requires a rental vehicle (which they have onsite) or Uber.

I came to Aulani to spend six nights. I was not disappointed with the beauty of the hotel and its surrounding grounds. The service was good but not exceptional. The room was the same, good, but not exceptional. Theming in the room was limited to a Mickey lamp that had to be unplugged to turn off. The pool area is great, as is the lagoon beach. The food and beverages were mostly good as well. I guess to get to the point, since it’s Disney, it all comes with a hefty price. I understand you’re not coming to Aulani to save money, but they’ve sure got wringing the money out of you down to a science. Sorry, $21 for a bad tuna fish sandwich at the pool is unconscionable. $18 for a bad mixed drink is ridiculous. I guess Disney just can’t make enough money fast enough. I would recommend Aulani, but be sure to bring plenty of money, you’ll need it.

The room is comfortable and well appointed. The service is great. IMO there is no reason to stay here more than 2 nights. . Even one night in two days would be great for a lot of people. There’s just not that much to do around here and for the price see the rest of the island. The fountains and pools are fun but only about one or two days worth. The parking was easy, the beach was OK – not the nicest but still fine. Value for $ is not there but if you can afford a splurge then go for it!!

This resort is very poor for disneys quality. The prices were insanely high for the quality, day 1 we got a peanut butter and jelly sandwich ( which is shown in the pictures below) that costed a whopping $25! And it wasn’t even spread! The customer service was very good (as is Disney) until we went to see Mickey, we waited for 30 minutes in a line just to be told that we should have spent extra money on a ticket! The slides were very good, so were the other pools. The food was good but way overpriced, for a bottle of apple juice it cost me $6. The rooms are nice very accommodating. All in all the experience at disneys Hawaii resort was good but tainted with bad experiences

This is the ultimate Disney resort experience away from the mainland. The accommodations are top notch and the beach access is within a few feet of the resort. The restaurant offerings for breakfast, lunch and dinner are affordable. The service is great…as you would come to expect with Disney Resorts. Everyone is so nice and you will definitely feel the Hawaiian hospitality.