Hyatt Regency Maui Resort & Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

10487 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Lovely stay

295alisar on Jun 22, 2024

The hotel is beautiful and we enjoyed the gardens, birds & penguins. The room was comfortable and spacious. The whole hotel was very clean. Regency club had excellent food. It’s unfortunate the beach front is so small.

TripAdvisor users rated this property 5 out of 5

Return visit to Hyatt Regency Maii

mtboon on Jun 21, 2024

It’s been over 20 years since our previous visit to the Maui Hyatt Regency. Our expectations were high and we were not disappointed in any way. Outstanding and friendly staff throughout the facility.

TripAdvisor users rated this property 1 out of 5

Terrible

stanlynp (East Lansing, Michigan) on Jun 21, 2024

This used to be a beautiful hotel as my husband and I got married there 20 years ago. We brought our family for an anniversary celebration. The pools are closed for the most part so people are stacked up upon each other and what is left. It’s open. There is no seating available. There is a constant smell of marijuana while you’re at the pool. Staff are in a ton of not interested in any type of customer service. Breakfast is no better than a free Continental breakfast and any of your basic hotel chains. Prices are still outrageous and there is little to no value in what you receive. So sad to see this one great hotel to be in the state that it’s currently in. We really wanted to support Lahaina, but this was unacceptable.

TripAdvisor users rated this property 3 out of 5

Pool still closed after 1 entire year. Gym too hot.

KMGOMES (Carlsbad, California) on Jun 20, 2024

We have been going to The Hyatt every June for the last 10 years. Last year, a large portion of the pool was closed off for reconstruction. Still closed this year and never heard or saw any construction activity. Also, the gym was way too hot. Several patrons complained of being light headed and nauseous. The overall cleanliness is not the same. Feels like the hotel is slowly going downhill. It’s really too bad.

TripAdvisor users rated this property 5 out of 5

Impressive and nice accommodations

candicedonahue26 (Richmond, Virginia) on Jun 20, 2024

We were very satisfied w our stay- beautiful property, unexpected and wonderfully surprised by the penguins, swans, retail, service, room space, view…the list goes on…thank you

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