TripAdvisor Traveler Rating

Great family atmosphere and friendly staff. The kid's pool and slide was a hit. Added bonus were the penguins and birds. The luau was also excellent. I recommend the lei making but make sure to sign up in the morning - it will be full. I also enjoyed the yoga classes in the morning.

The Hyatt Regency Maui delivers a high quality resort experience. The facilities are top notch and very aesthetically appealing. The room was large and well appointed. The staff were all very welcoming and friendly. My kids loved the pools and penguins. We had an amazing experience!

Hotel was decent, rooms were nice. Unfortunately, we were not able to get a single night of peace and quiet due to incessant pounding from floor above, shouting in the halls, and non-stop doors slamming. We notified front desk who assured us they would handle. Not. Also, we had unwarranted breakfast charges from other rooms and obviously other people, that were on our bill. We requested the charges be removed, and they were until we checked out and headed home, when the charges magically reappeared.

Stay away from this resort around Christmas and New Years! The layout of the resort does not accommodate maximum occupancy well and feels extremely overcrowded when full. From experience, The Westin or Sheraton are better properties and closer to Whalers Village and the Kaanapali Beach restaurants. The Hyatt is the farthest resort south, and it's a long walk compared to the other resorts. I'm a Hyatt fan and this was most disappointing Hyatt I've stayed at. Save your points and stay at another Hyatt or spend your money at another resort.

Shower did not work after the first day, they charge you for pool towels which are rarely stocked throughout property to begin with, and don’t expect valet or bell service to help you if you are returning from a day trip. Globalist benefits at checkin are ignored.