Hyatt Regency Maui Resort & Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.6
  • Rooms 4.1
  • Service 4.4
  • Value 3.9

11303 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Bad vacation

Victor D on Oct 05, 2026

We were there during power outage and local fires — hotel did a terrible job communicating with us — and the resort didn’t even have hot water — and only had a limited option of food —

TripAdvisor users rated this property 2 out of 5

Hotel managers should receive more training. No back up generators available at this hotel!

Key D on Oct 04, 2026

After suffering a power outage for 36 hours, we had no hot water, no pool (water filtration system was down, VERY poor service from Hotel managers, we fully regret our stay at Hyatt Regency here at Maui. Rooms were expensive so we expected good service. There was no reimbursement of any kind for our experience. The managers showed no empathy. For people considering this hotel, please do know that there are no backup generators for essential services so reconsider if hot water and poolside amenities are important to you. The rooms were fairly clean, though.

TripAdvisor users rated this property 5 out of 5

Will Definitely Stay Again

Dave J on Oct 03, 2026

Great experience. Friendly staff and very clean hotel. They have everything you need. The friendliness and helpfulness continues until the very last second of your stay.

TripAdvisor users rated this property 3 out of 5

Not worth the money

ANTWINETTE C on Oct 01, 2026

Hotel is very nice but not worth the money. You could stay at a lower class hotel and receive the same room with a nice pool for less.

TripAdvisor users rated this property 5 out of 5

Beautiful facility. Gorgeous views.

Gene R (Olathe, Kansas) on Sep 30, 2026

Great views. Breakfast buffet is amazing. Rooms are very nice. Is it expensive? Yes, it is. Don't go there looking for a bargain. Usual issue with pool lounges. Saving spots early with towels and then nobody there for several hours.

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