Overview
The adults-only, all-inclusive Occidental Papagayo, located on the stunning west coast of Costa Rica, features spacious and bright rooms. To enjoy the area of Guanacaste and Culebra Bay even more, there are activities such as cycling, guided tours, kayaks and more. Enjoy the pool and relax in beautiful outdoor gardens. The resort features two à la carte restaurants and buffet, as well as a snack bar and lobby bar with excellent views.
Check in
3 p.m.
Check out
12 p.m.
Rooms
163
Inclusions
Rooms
- 1 king bed, or 2 double beds
- Garden view or Pool view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Bay View
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Bay View
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 1 king bed
- Bay View
- No more than 2 guests in the room
- 1 king bed
- Bay View
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Seating area
Luxury Premium Level includes:
- Private check-in
- Concierge service
- Nightly turndown service
- Superior bedding and pillows
- Bathrobe and slippers
- Etro toiletries
- Dinner in the room
- Minibar with water and beer restocked every day
- Private balcony
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Jetted tub
Luxury Premium Level includes:
- Private check-in
- Concierge service
- Nightly turndown service
- Superior bedding and pillows
- Bathrobe and slippers
- Etro toiletries
- Dinner in the room
- Minibar with water and beer restocked every day
- Private balcony
Amenities
Hotel Exterior
Lobby Seating Area
Lobby Bar
Watersports
Fitness Centre
Spa
The Italian
The Oriental
Disco Bar
Disco
Meeting Facilities
Location
Reviews
TripAdvisor Traveler Rating
Quality of food
Beverly M on Jul 19, 2024
What HAPPENED? Went last year and the food selection from buffet was more than bountiful and great. This year saw a great deal of left over food recipes. Pork loin whole one day, next day sliced and in gravy--still tougher than rawhide. Very little variation in the food choices. We ate at the Japanese rest. food for the most part was horrible. Kung Pao chicken was 90% vegetables in soup stock. Constantly out of things. GOOD note: Italian rest. was good. Tried the grill --ok--veggies not cooked imagine uncooked baked potato. Beach fantastic as well as resort
WORST HOTEL STAY IN MY LIFE
Cheryl B on Jul 14, 2024
Absolutely the WORST resort I have ever stayed in. My husband and I spent 8 hellish days and 7 nights at this hotel from June 11-18, 2024. Keep in mind the 1 and 2 star reviews. I promise the 5 star are either AI, staff, management or paid individuals. No ONE that we spoke to during I visit fully enjoyed their stay. All you heard was, "We just have to make the best out of it!" 1. We immediately changed rooms. We paid for ocean view but got a mud view of the the first floor we were assigned too around trees with no grass. It was more of a bay view. The room smelled of mold and was moist. The room was very outdated which sometimes you can experience at these places at times but I do expect cleanliness and the things in my room to be operable. The patio did not have a step up and I could see that being a problem because there were lots of crabs etc. in the area and potential water flooding the room hence the smell of mold. You could not enjoy sitting on the patio for fear of the scorpions, red ants, lizards and crabs. Two women were bitten by scorpions. One in her room and the other in the buffet area. You would see scorpions in the common areas and you would hear staff stumping them and/or running after them with brooms. Raccoons got into several rooms via the patio, ate peoples' snacks and trashed the room. 2. Once our room was moved, we found out that evening that the building we stayed in along with most of the resort did not have WATER! (thank God our room was moved because we had water). Not only did they not have water, it was out for many people "3 DAYS". Yep...no flushing toilets, brushing teeth, or way to bathe for 3 days! Not only that, the electricity periodically went out. NO REFUNDS or accomodations were given. 3. Only 2 English channels on television. With absolutely nothing else to do on rainy days, this was a bummer. 4. If you are not mobile, in bad shape, or disabled PLEASE do not book here. My husband and I were fine but I felt sorry for people who were not able to climb all the hills of the hotel. It rained heavily 6 of the 8 days which made the path very slick so in most cases a shuttle has to be taken. The only way to get around was on a shuttle which was a jeep with strong exhaust that may seat 8-12 people. It was a large step and is not handicap accessible. Sometimes the wait for the shuttle was 30 minutes. If you did not have a room close to check in building where the food was served to walk you were screwed. Forget wearing any cute heels because you will not be wearing them. Not many areas to take nice pictures either. The only place to congregate was in that open area seated maybe 60 people. The lounge may have sat 40 people and was small. The days that it rained, people sat around bored. The entertainment was just okay and that was only for a 2-3 hours. 5. There were activities listed but a lot of them were canceled due to rain and sometimes when it wasn't. I went to the area for water aerobics one day and no one was even teaching. If there was an activity such as jet ski rides etc. and they "thought" it may rain, the activity was canceled. 6. Had to beg to get towels...especially face towels. We would be told 5 minutes then would not see them for days. I had to hoard towels in my suitcase once we did get them so they would fully restock. 7. Since the hotel had nowhere to really walk around, I thought well at least I can go to the workout room. WRONG!!! The machines were so old. The treadmill and eliptical machines were out of order. There was no other way to get exercise than to walk the hills. They are paved, but again, it was raining so they were very slippery. 8. We were fed 3 times a day but the food had flies on it many days. The hotel did give you an option to have dinner for 2 days separately from the buffet which was nice and that was probably the best time to get away for a little seclusion and intimacy with your partner. 9. Could not get US currency changed out most of the time. I actually wanted to exchange my 20's to hand out tips and the staff would say "not today", we only have 100's or you can tip with your credit card. 10. The grounds of the hotel look horrible. The lawns were cut with weed whackers and pushing lawn mowers around the third day. I was too embarrassed to take many photos at this place. 11. To get to the pool areas you have to walk down a ton of stairs. The pool water was hot. No one came to you to bring/ask if you wanted drinks. People had to get out of the pool to go up to the bar to ask. The second pool had a bar in it which was why it was even crazier. 12. There is not a real beach area. You can cover the area from one end to the other in less than 10 minutes. CRABS were EVERYWHERE. We went once and never returned. Listen to me Liiinnnda...(jokey joke) the manager is going to follow up as he does behind each review saying the same thing (which is a red flag). Do not believe anything he says. Go read all the bad ones as I said earlier because for us to take out all this time, we are definitely trying to save you a lot of money and aggrevation. The looks on many faces of the guests were shear disappointment. I will NEVER EVER return to Costa Rica and many people who were there said the same. This resort made it bad for the entire place and I am informing everyone I know to avoid staying here and definitely go somewhere else to vacation. If you do go, I advise going to Coco Beach to get away and enjoy the locals good food, shopping and entertainment. I cannot blame all the staff. Most were very nice and we tipped them well but they are working under tough circumstances because that hotel is making their jobs difficult. Anyone who loves this place clearly have not stayed anywhere decent in their life.
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