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Overview
The marvelous, open-air lobby of the Occidental Papagayo transports guests with the exotic trappings of a pure tropical escape. The untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Papagayo. This exclusive, all-inclusive resort where premium service meets a breathtaking location is just a 35-minutes ride from Liberia International Airport.
Treat yourself to a Premium Level category room and receive an array of extra amenities and services plus a separate check-in, complimentary Wi-Fi , access to exclusive restaurant, bar, lounge and much more!
Check in
3 p.m.
Check out
12 p.m.
Rooms
163
Inclusions
Rooms
- 1 king bed, or 2 double beds
- Garden view or Pool view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 1 king bed
- Garden view or Pool view
- No more than 2 guests in the room
- 1 king bed
- Garden view or Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Seating area
Luxury Premium Level includes:
- Private check-in
- Concierge service
- Nightly turndown service
- Superior bedding and pillows
- Bathrobe and slippers
- Etro toiletries
- Dinner in the room
- Minibar with water and beer restocked every day
- Private balcony
- DVD player
Amenities
Accessibility
- Elevators.
- Facilities for the hearing impaired.
- Facilities for the vision impaired.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
- Twice a week: live music in lobby. Activities in the pool during day time like aqua gym, aerobics, volleyball, Spanish classes, dance classes.
| Type | Amenities | |
|---|---|---|
| The Lobby Bar | Bar, Lobby bar | |
| The Disco Bar | Nightclub | Dance floor |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| The Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
| The Italian | À la carte | Italian | Dinner | |
| The Oriental | À la carte | Asian | Dinner | |
| The Snack | Snack bar | International | Lunch |
Facilities
- Rooms: 163
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
Location
Meal and plan options
- All-inclusive: Included
Pools and recreation
Pools
- Outdoor pools: 1
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Hiking: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Bird watching
Shops and services
- Currency exchange available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Tour desk available ($)
Hotel Exterior
Lobby Seating Area
Lobby Bar
Watersports
Fitness Centre
Spa
The Italian
The Oriental
Disco Bar
Disco
Meeting Facilities
Location
Reviews
Very nice
FarAway313500 on Jul 02, 2022
We went to Costa Rica with the primary goal of taking a jungle zip line tour. I looked on line and several zip lines tours in various locations. We made our reservation at a hotel on the Pacific Coast for a week. After arriving and doing more research I found out that the region we were in was the driest part of the country and the forest in the area had zip lines but what they traversed was more regular forest and open areas. The closest tropical forest was closer to the volcano area and a 2-hour drive. I searched locations in the rain forest and decided that the 2-hour drive was worth it to me. That was somewhat of a negative due added cost but that was my decision. As for the hotel it was very nice. The service was outstanding. You could not ask for better personnel who very attentive. The hotel was as picture very beautiful. My only negative comments are the communication was less than satisfactory. I received different interpretations as to when we could book the restaurants. What appears to be the actual rule is after 3 day or on your 3rd day stay you can obtain a reservation at the any of the 3 restaurants. From reviews and talking to guest the best restaurant is the Grill. The paperwork I received on check in stated the Grill was open Friday, Saturday and Sunday. If you arrived for a week (7 days and 6 nights) on Friday you could get a reservation for Sunday. However, the Grill is only open on Friday and Saturday so you could not get a reservation. The other issue was our building was shop warren. We did eat twice at the Italian restaurant and it was excellent! The main buildings were recently remodeled but our needed care. When we checked in the had the A set on 18 degrees C and it was colder than being in Wisconsin in the middle of winter. I went to turn it off and it could not be turned off so we got a different room after a considerable time. The new room had only hot water in the sink and not in the shower. That was taken care when we brought it to their attention. The buffet had themes for the day and some days were better than others but most days were more than adequate.
Skip This One!
IggyM08 (Los Angeles, California) on Jun 26, 2022
Occidental Papagayo: Honest review. This is not a 4 or 5 star resort! At best three stars, and that’s stretching it. As the other reviewers have mentioned, the grounds are beautiful. We have stayed in Mexico, Hawaii, and many European cities, and this resort comparative speaking is at the level of a Motel 6. Alcohol: 1 of 5 starts (it’s really laughable that in order to have access to a cheap whiskey like Jack Daniels, you have to book Premium level accommodations. For standard accommodations, the liquor is below bottom shelf. It’s so cheap, I’ve literally never heard of anything they have on their shelves. The food in the buffet and all restaurants: 1 of 5 stars. The food in my high school cafeteria had more flavor and better variety. The room: 2 of 5 stars. Old, dirty, A/C makes loud sounds in the middle of the night. Customer service (restaurant staff): 3 of 5 stars. Most are friendly and efficient. Customer service (at reception): 0 of 5 stars. See the comments from other reviewers. Between the check in process, the making reservations in person at 8AM to a la carte restaurants while vacationing, and the blatant lack of customer service, this is one of the worst parts on the experience. Additional: Refrigerator is not cold You are limited to 2 bottles of water per day in 90 degree heat and high humidity Constant banging on the roof every night There are many other things I can mention, but will leave it right here. Do yourself a favor and skip this place. Either spend more money to stay at a better/nicer place or spend less money and stay at a cheaper place (which will not be any worse than here)
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