TripAdvisor Traveler Rating

So my wife and I went mid December. We searched places online and while zoetry was a top contender for us as the price point was great and location was perfect for us as we were later transferring to another resort nearby. From what we found online it seemed nice and quaint. Reviews were great, and price etc. EVERYTHING was undersold. We were blown away when we arrived. It felt so vip intimidate the ENTIRE time we were there. The staff is excellent and friendly. The grounds were beautiful. And it offered great dining options. I will say my wife and I were not looking for some fist bumping, pool dj pounding music all day long resort. We wanted relaxation. We wanted beauty. We wanted sit back and unplug time. Our room was great! We had the otherwise “bottom of the barrel” option which was generous in size, had great features, a jacuzzi tub on the patio with ocean view, bottle of champagne and other adult beverages and a great spread of snacks in the room. We saw zero reason to upgrade to anything different. As mentioned the dining options were great. We loved the beach side restaurant. There was variety to the food across the restaurants which I can tell you is normally not the case with all inclusives. We did use the spa facilities which we were very impressed. We did massages and then used the other spa amenities after and that was soooo relaxing (and I’m not a massage/ spa guy at all). I do want to say we did get roped in to a timeshare presentation which I would avoid at all costs. We were taken off site, incredibly high pressure, rude tactics. Should have been expected; lived and learned. Just don’t. The pools were really nice. Not over the top but rather a luxury vip feel. Swim up bar etc. when I keep saying vip, it’s because we always felt like it was only us and 5 other couples everywhere we went. Incredibly quiet, and just gave us an exclusive tranquil feeling; mind you they were over 80% booked during our stay! We could go on and on and we were only at zoetry 3 days. We will go back no question about it. After zoetry we went to a neighboring resort which was “higher end” and muuuuch larger. Many would say very swanky but it was the 11am hits and music is bumping all. Day. Long. Ugh. To each their own and depending on what you’re looking for maybe that’s for you. We missed zoetry the entire time.

This all inclusive resort was more of a boutique hotel. The main lobby was quaint as it was an outdoor court yard. The food was awesome. The employees were fabulous. Ricardo, Medalia, Tony, and Sarai were especially kind and friendly.

Spa like setting, service is over the top. We only stayed two nights but are looking forward to coming back for a week later this year as our stay was so enjoyable.

This resort is a hidden gem. Everyone on staff is so friendly and willing to go above and beyond to ensure a great stay. The grounds are beautifully maintained and we love how quiet and intimate the resort feels. This is our second time here and we will definitely be back!

I will start with all of the amazing people that took such great care of my husband and I. Fernando was our first point of contact who was warm and welcoming the entire trip while being helpful- I appreciated that he was there in the event I needed anything. Jorge at the beach went beyond and was personable while also being very helpful. Gustavo in the main bar took great care of my husband and I all day whether he was working and needed a coffee or double 1800 paloma. Gabriel at the pool did a wonderful job at keep the drinks and lovely food flowing. We ordered room service here more times than we ever have combined because it was SO fast and delicious! The flaw- they allow condo owners access to all amentitites which caused a problem getting chairs by the pool or delays on restaurant service. I will be back with my parents in November but will wake up early to avoid condo owners.