• Elevators.
• Public areas wheelchair accessible
• Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

• Child care services available ($)
• Children’s pool
• Playground
• Beach adventures available ($)
• Painting available ($)
• Video games available ($)
• Sports available ($)

• Children ages: 0 to 12

Check-out time: 12 p.m.

Wi-Fi

• Room

Internet

• Business centre

• Rooms: 390
• Floors: 28
• Built in: 1989
• Renovated in: 2014

• Fitness centre: on site ($)
• Fitness classes: on site ($)
• Salon: on site ($)
• Sauna steam room: on site ($)
• Spa: on site ($)
• Spa treatments: on site ($)
• Water aerobics

• Beach front

• All-inclusive: available ($)
  • All meals plus snacks
  • Unlimited international and domestic drinks
• Room only: Included

All Inclusive ($):

All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; fitness center; kids club.  Access to El Cid Granada & El Cid Castilla including restaurants, bars, dinner theme shows, activities and more.

Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.

Elite ($)

In addition to the All Inclusive features described, the Elite plan also includes: 

•  Guaranteed Ocean View accommodations.
•  Bonus: Stay in One- Play Four!!! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items (concessions not included), without having to pay for surcharges, including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
•  Preferred seating in a la carte restaurants.
•  VIP check in at the Elite Club with beverages and snacks..
•  VIP Welcome Amenities: Bathrobes, slippers and beach bag. (On request)
•  Pool Towels in room.
•  Nightly turndown courtesy (Mexican candy selection)
•  Free Internet access at the Elite Club.
•  Late check-out until 3pm (subject to availability)
•  Room Service (choice from special All Inclusive room service menu).
•  Daytime beach & pool activity program.
•  Kids Club. Ages 4 to 12
•  Teens Club: Ages 13 to 17.
•  Use of gym at the Club House

Elite with Golf ($)

In addition to the All Inclusive features described, the Elite with Golf plan also includes: 

•  Guaranteed Ocean View accommodations.
•  Bonus: Stay in One- Play Four! Enjoy the All Inclusive features of all El Cid Resorts, All meals and house brand drinks at the restaurants of all 4 hotels, including premium menu items (concessions not included), without having to pay for surcharges, including bars, lobby bar, theme dinner shows, activities, Kid’s Club, gym, etc. Complimentary shuttle bus available
•  Preferred seating in a la carte restaurants.
•  VIP check in at the Elite Club with beverages and snacks..
•  VIP Welcome Amenities: Bathrobes, slippers and beach bag. (On request)
•  Pool Towels in room.
•  Nightly turndown courtesy (Mexican candy selection)
•  Free Internet access at the Elite Club.
•  Late check-out until 3pm (subject to availability)
•  Room Service (choice from special All Inclusive room service menu).
•  Daytime beach & pool activity program.
•  Kids Club. Ages 4 to 12
•  Teens Club: Ages 13 to 17.
•  Use of gym at the Club House
•  Unlimited Green fees and Tennis court fees at El Cid Golf & Country Club (equipment not included).
•  Golf cart, clubs, driving range, clinics and racquet rentals are optional and not included.($)
•  Caddy is mandatory and it’s not included: one per each cart or one per each golfer walking the course.
•  Tee times and one-hour court reservations are accepted by e-mail at cclub@elcid.com.mx.
•  Additional rounds of golf for the same day are accepted after finishing the first round of golf (subject to availablity)
•  All gratuities at the country club are optional and are not included.

*  None of the package components are refundable nor transferable

Pools

• Jetted pools: 1
• Kids pools: 1
• Outdoor pools: 2
• Water slides: Included

Golf

• Driving range: on site ($)
• Golf: on site ($)
• Golf lessons: on site ($)
• Pitch and putt: on site ($)
• Putting green: on site ($)

Water sports

• Dive shop: on site ($)
• Motorized watersports: on site ($)
• Scuba diving: on site ($)
• Snorkeling: on site ($)
• Watersports centre: on site ($)

Other sports

• Tennis courts: on site ($)
• Tour excursions: on site ($)

Other activities

• Arts and crafts: on site ($)
• Beach activities: on site
• Daily activities: on site
• Games room: on site
• Nightly entertainment: on site

• 24 hour front desk
• ATM available ($)
• Baggage check
• Business centre available ($)
• Concierge
• Currency exchange available ($)
• Dry cleaning available ($)
• Giftshop available ($)
• Grocery items available ($)
• Laundry services available ($)
• Medical services available ($)
• Medical services onsite available ($)
• Meeting facilities available ($)
• Multilingual staff
• Parking
• Photo shop available ($)
• Shopping onsite available ($)
• Tour desk available ($)
• Wedding facilities available ($)