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Overview
The warm and welcoming staff of this intimate hotel makes it the ideal hideaway in the heart of the convenient and highly popular Golden Zone. Across the street from El Cid Golf & Country Club and a two-minute stroll to the pools, beach, and restaurants of El Cid Castilla Beach. This property is ideal for both couples and families.
Check in
4 p.m.
Check out
12 p.m.
Rooms
390
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 2 double beds, and 1 sofa bed
- Ocean view
- 2 double beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Dining room
- Fridge
- Kitchenette
- Lit make-up mirror
- Living room
- Microwave
- Pillow top mattress
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Phone
- Room service ($)
- Safe
- TV
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
- Playground
- Beach adventures available ($)
- Painting available ($)
- Video games available ($)
- Sports available ($)
Kid´s Club ($)
Additional Fee for Room Only Package
Included in the All Inclusive Package
Teens Club ($)
Age ranges
- Children ages: 0 to 12
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| El Moro Lobby Bar | Bar, Lobby bar | Open air |
| La Conchita | Bar, Swim-up bar | |
| La Gruta Bar ($) | Bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby available ($)
- Room available ($)
Internet
- Business centre available ($)
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| La Concha Restaurant | À la carte | Seafood | Breakfast, Dinner, Lunch | Dress code |
| La Cascada Restaurant | À la carte | Mexican | Breakfast, Dinner, Lunch | Dress code |
| La Conchita Snack Bar | Snack bar | Mexican | Lunch, Snacks |
Facilities
- Rooms: 390
- Floors: 28
- Built in: 1989
- Renovated in: 2014
Health and wellness
- Fitness centre: on site ($)
- Fitness classes: on site ($)
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
Location
- Beach front
Meal and plan options
-
All-inclusive: available ($)
- All meals plus snacks
- Unlimited international and domestic drinks
- Room only: Included
All Inclusive ($):
All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; fitness center; kids club. Access to El Cid Granada & El Cid Castilla including restaurants, bars, dinner theme shows, activities and more. Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.
Elite ($)
In addition to the All Inclusive features described, the Elite plan also includes: Guaranteed Ocean View accommodations with bathrobes; All meals and house brand drinks at the restaurants of all 4 hotels (concessions not included), without having to pay for surcharges, Preferred seating in a la carte restaurants, VIP check in, Room Service (choice from special All Inclusive room service menu).
Pools and recreation
Pools
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 2
- Water slides: Included
Golf
- Driving range: on site ($)
- Golf: on site ($)
- Golf lessons: on site ($)
- Pitch and putt: on site ($)
- Putting green: on site ($)
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site ($)
- Watersports centre: on site ($)
Other sports
- Tennis courts: on site ($)
- Tour excursions: on site ($)
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
Shops and services
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services available available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Lobby
Lobby Seating Area
Lobby Bar
Pool
Swim-up Bar
Golf
Elite Club
Elite Club
La Concha Restaurant
Sunset
Location
Reviews
All good until its not!
Brian R on Sep 20, 2021
I slightly enjoyed my stay, it was nice until it wasn't. Somehow I got tricked into a 2 hour sales presentation for no reason and then was treated quite poorly after. Knowing what i know now, i would have done things very differently at the resort
DO NOT GO
TerryL1407 on Sep 11, 2021
OLD and they are only concerned about time share buying. NO a/c in the hotel lobby. Can you imagine arriving to your hotel and its 90 degrees inside. Dinner reservations got messed up every night but one. They did nothing to celebrate the husband's birthday. Water poured in our room during a hurricane causing huge concerns about mold.
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