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Overview
The warm and welcoming staff of this intimate hotel makes it the ideal hideaway in the heart of the convenient and highly popular Golden Zone. Across the street from El Cid Golf & Country Club and a two-minute stroll to the pools, beach, and restaurants of El Cid Castilla Beach. This property is ideal for both couples and families.
Check in
4 p.m.
Check out
12 p.m.
Rooms
390
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 2 double beds, and 1 sofa bed
- Ocean view
- No more than 6 guests in the room
- 2 double beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Dining room
- Fridge
- Kitchenette
- Lit make-up mirror
- Living room
- Microwave
- Pillow top mattress
- Seating area
- Smoke-free
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Crib (on request, $)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Phone
- Room service ($)
- Safe
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Beach adventures available ($)
- Painting available ($)
- Video games available ($)
- Sports available ($)
Kid´s Club ($)
Additional Fee for Room Only Package
Included in the All Inclusive Package
Teens Club ($)
- Children ages: 0 to 12
| Type | Amenities | |
|---|---|---|
| El Moro Lobby Bar | Bar, Lobby bar | Open air |
| La Conchita | Bar, Swim-up bar | |
| La Gruta Bar ($) | Bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby available ($)
- Room available ($)
Internet
- Business centre available ($)
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| La Concha Restaurant | À la carte | Seafood | Breakfast, Dinner, Lunch | Dress code |
| La Cascada Restaurant | À la carte | Mexican | Breakfast, Dinner, Lunch | Dress code |
| La Conchita Snack Bar | Snack bar | Mexican | Lunch, Snacks |
- Rooms: 390
- Floors: 28
- Built in: 1989
- Renovated in: 2014
- Fitness centre: on site ($)
- Fitness classes: on site ($)
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Beach front
-
All-inclusive: available ($)
- All meals plus snacks
- Unlimited international and domestic drinks
- Room only: Included
All Inclusive ($):
All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; fitness center; kids club. Access to El Cid Granada & El Cid Castilla including restaurants, bars, dinner theme shows, activities and more. Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.
Elite ($)
In addition to the All Inclusive features described, the Elite plan also includes: Guaranteed Ocean View accommodations with bathrobes; All meals and house brand drinks at the restaurants of all 4 hotels (concessions not included), without having to pay for surcharges, Preferred seating in a la carte restaurants, VIP check in, Room Service (choice from special All Inclusive room service menu).
Pools
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 2
- Water slides: Included
Golf
- Driving range: on site ($)
- Golf: on site ($)
- Golf lessons: on site ($)
- Pitch and putt: on site ($)
- Putting green: on site ($)
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site ($)
- Watersports centre: on site ($)
Other sports
- Tennis courts: on site ($)
- Tour excursions: on site ($)
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Lobby
Lobby Seating Area
Lobby Bar
Pool
Swim-up Bar
Golf
Elite Club
Elite Club
La Concha Restaurant
Sunset
Location
Reviews
Bad service
ot21986 (Chicago, Illinois) on Nov 24, 2022
Bad service and sneaky about what’s included with all inclusive. For the price I’ve stayed at better resorts. Room kept locking us out and I received no compensation for that but they sure charged me for a dirty bed sheet just seemed unfair and like they didn’t care also their outdoor bar closes at 7 when people are still out so all inclusive is hard to take advantage of better of not buying the all inclusive package.
Stay.
martinezalejandr2022 on Nov 23, 2022
I highly recommend this hotel, very clean and the staff is very friendly. The view from our room was amazing and the location was great! A lot of nearby shops and restaurants. We will definitely be coming back to stay here.
Vacation Offers
-
Receive up to $1200 in resort coupons with a minimum 3-night stay at select El Cid resorts in Mexico. Plus, kids stay free at select resorts.
Mazatlan, Riviera Maya
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