Overview
This charming property is located on a wide and long beach. Its relaxed atmosphere and close proximity to numerous amenities and services makes it a favorite for long stays. Suites are spacious and colorful. All rooms are ocean view, include a private balcony and a fully equipped kitchenette. Luna Palace was renovated in 2016.
Check in
3 p.m.
Check out
12 p.m.
Rooms
71
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location

Reviews
No hot water
sharkfeast (Gorham, New Hampshire) on Feb 15, 2025
Nice heated pool, good location, beach front, good breakfast included, week ends its a buffet breakfast. Staff were phenomenal. BUT, no hot water, not even close. Had the same issue last year. I talked to at least 5 employees and each had a different excuse. What it comes down to in my opinion is they are trying to save money. Because if you complain enough then they say give us 30 minutes and try. Yes for the last 2 days after basically threatening them I had hot water , the first 2 days none. They actually moved me from the 8th floor to the 2nd thinking that would help. One employee actually tried to make it my fault saying mexicans dont bath in really hot water. Anyways great place, its a bit old but other than hot water , i would come back
Great hotel and location
Jet51345078277 on Jan 25, 2025
This is a small hotel with a kitchenette and small patios. The people and service were fantastic. Our rooms contained everything that we needed to enjoy Mazatlan. It is located across from some great restaurants - Ponchos, La Catrina, and more. There is an OXXO 2 minutes away as well a a fantastic Spas across the street. It is right on the beach and the beach was perfect for looking for shells and wading. We had a great vacation and loved this hotel.Be aware that they do not have a snack vendor or a huge entrance with attendants. They also do not have a gym. They do have a beautiful pool and when we went there were lots of available chairs. That may vary according to how busy it is. We did not go all inclusive because we like to go out and experience different restaurants which are excellent. Don't be fooled by the media saying Mazatlan is dangerous... it's no more dangerous than Canada or the USA. If you go looking for trouble you will find it anywhere you go on vacations. We had an excellent time at the hotel and can't thank the staff enough for making this an excellent vacation for the 4 of us. Special thanks to the door man who was just fantastic and helpful!
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