This charming property is located on a wide and long beach. Its relaxed atmosphere and close proximity to numerous amenities and services makes it a favorite for long stays. Suites are spacious and colorful. All rooms are ocean view, include a private balcony and a fully equipped kitchenette. Luna Palace was renovated in 2016.
Green fees waived at Marina Mazatlan Golf Course (food, beverages, golf cart or clubs rental not included).
It was a nice basic room with an ocean view as promised. The balconies are not very private so make sure you are modestly dressed when you enjoy the view. The room had a kitchenette, but all the cupboards were locked. Not even a water glass, much less a coffee cup could be had until we called the front desk to open them. A guy came up and inventoried every fork and bowl while we watched in astonishment. Maybe an anti theft strategy, but kind of rude, like they expect you to steal the spatula. There also was a lot of condensation created by the airconditioning vent that dripped on the floor. Definitely a problem and a safety factor, even though the AC was greatly appreciated.
Do not stay at this hotel! They will not honor your reservation.
Jul 13, 2021
I was told there was no rooms available even though I had booked my reservation 3 months earlier. I was traveling with my sister and her family and I was with my family and they wanted to put all of us in 1 room. We refused and they kept giving us different excuses. We argued with them for a long time until they finally gave us each different rooms, just like the reservations has been made. There was 3 families in the lobby traveling together and they also wanted to put all of them in one room.