Overview
This award winning, all-suite resort of freestanding villas is set among 150-year-old mangrove trees on 20 pristine acres overlooking the Pacific Ocean. The graceful architecture, gorgeous surroundings and beautifully decorated oceanview suites provide every comfort and convenience.
Added values - Guests of Pueblo Bonito Emerald Bay have access to the services and amenities of Pueblo Bonito Mazatlan. Complimentary shuttle service between properties subject to availability. Restrictions and/or additional costs may apply, please see hotel front desk for complete details.
Effective October 11, guests staying at Pueblo Bonito Emerald Bay and Pueblo Bonito Mazatlán for 4+ nights can enjoy complimentary admission to the Grand Acuario Mazatlán, Latin America's premier Aquarium. Covering 75 acres, the aquarium showcases the rich biodiversity of the Sea of Cortez with captivating exhibits featuring 260 marine species. From mammals and cetaceans to sea turtles, sharks, jellyfish, and manta rays, it's a family-friendly wonderland inspiring the next generation of marine enthusiasts.
Guests will receive their complimentary tickets at check-in. The Grand Aquarium operates daily from 10:00 am to 6:00 pm, and no reservation is required.
Other fees include
- *Photo ID and credit or cash deposit are required at check-in for incidental charges.
Check in
3 p.m.
Check out
11 a.m.
Rooms
414
Inclusions
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 5 guests in the room
- Ceiling fan
- Coffee maker
- Kitchenette
- Microwave
- Mini fridge
- Pillow menu
- Seating area
- Smoke-free
- Balcony/terrace
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Safe
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- No more than 6 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 6 guests in the room
- Kitchenette
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Safe
- TV
Amenities
Entrance
Lobby
Pool
Pool
Pool
Pool
Beach
Restaurant
Restaurant
Restaurant
Lounge
Lounge
Fitness centre
Salon
Spa
Exterior
Exterior
Wedding
Wedding
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Relaxing. Beautiful grounds. Mold/mildew problem in room 1124
Biannualtraveler360 (Mazatlan, Mexico) on Jul 03, 2025
The resort is beautiful. AI worth it when you purchase it on sale. The adult pool was relaxing. The big pool was great for families. I especially enjoyed the daily giant beach ball volleyball game. We stayed in room 1124. Biggest issue was the musty smell and mold/mildew in the room. Had me wheezing every night and morning. Had to air our bags outdoors for days and double wash our clothes when we got home. This room was the second room offered to us and it was better than the first. Talking to others at the pool they said the remodeled buildings near the bistro don’t have that issue. Didn’t learn this until evening 5/7 or we would have asked for a room change. We went in June to celebrate my daughters high school graduation and college send off. Light warm rain at times. Some days the weather was noticeably humid. June is the start of the rainy season and the off season for tourists. It was mainly locals staying at the resort. Staff told us many times that most tourists to come from November through February. Spa was fantastic. Massage. Facial. And the hydrotherapy room was relaxing. Give at least an hour to enjoy the hydrotherapy.
Very old resort, no customer service, limited options to eat and drink, shady management!
Far_Horizons (San Francisco, California) on Jul 03, 2025
The options to eat, drink and spend time at this resort are severely limited. Very old broken down property. There is constant painting and repair. We had to tolerate the stink of the fresh paint or something in our room all the time we were there. We ended up going to Mazatlan city and spending most of our time there. Another aspect was the all inclusive they initially sold us. The meal plans for a family of 5 cost upwards of $2800 as sold by the reservation team on the phone. But as we read the reviews we regretted it right away. As we had a timeshare plan, we called and canceled the meal plan 1 month in advance. I was told we will get a refund of -$2800 within a month. After 6 months they have not given it to me giving one excuse after another. It's a shady business and I won't recommend it to anyone. Our actual meal and drink cost ended up being only less than $500. Seriously, mind blown! The other concern was safety. Our doors didn't close properly as the property is very old. We had a drunk and high on something individual break into our room in the middle of the night and jumped into one of the beds!! Nightmare! Will not recommend it for any family. The management said it happens!!
Vacation Offers
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Enjoy complimentary admission to the Gran Acuario Mazatlán, Latin America's premier aquarium, with a minimum 4-night stay at Pueblo Bonito Mazatlán Resort and Pueblo Bonito Emerald Bay Resort & Spa in Mazatlán, Mexico.
Mazatlan
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