All inclusive

Pueblo Bonito Emerald Bay Resort & Spa

Mazatlan 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

This award winning, all-suite resort of freestanding villas is set among 150-year-old mangrove trees on 20 pristine acres overlooking the Pacific Ocean. The graceful architecture, gorgeous surroundings and beautifully decorated oceanview suites provide every comfort and convenience.

Added value

Added values - Guests of Pueblo Bonito Emerald Bay have access to the services and amenities of Pueblo Bonito Mazatlan.  Complimentary shuttle service between properties subject to availability.  Restrictions and/or additional costs may apply, please see hotel front desk for complete details.

Other Fees:

Check in

3 p.m.

Check out

11 a.m.

Rooms

414

Rooms

Junior Suite
425 square feet
  • 1 king bed, or 2 double beds
  • Ocean view or Partial ocean view
  • No more than 5 guests in the room
Junior Suite
425 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Safe
  • TV

Master Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • No more than 6 guests in the room
Master Suite
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Safe
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17

Type Amenities
Kelly's Bar Bar, Wine/martini bar
Lobby Bar Bar, Lobby bar
Beach Bar Bar, Beach bar Open air

Check-in time: 3 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room

Type of restaurant Type of cuisine Open for Additional Information
La Cordeliere Buffet International Breakfast, Dinner
Emerald Grill Snack bar Grill/steak house Lunch This venue may be closed or have reduced days of service during low season
The Bistro À la carte International Breakfast, Dinner, Lunch This venue may be closed or have reduced days of service during low season
Sunset Grill Snack bar Grill/steak house Lunch

  • Rooms: 414

  • Fitness centre: on site
  • Fitness classes: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)

Ave Ernesto Coppel Compañia S/N,
Zona
Mazatlan, Mexico 82110
52-669-989-0525
35 km from MZT

  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited domestic and premium drinks

Pools

  • Outdoor pools: 3

Water sports

  • Motorized watersports: on site ($)

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Daily activities: on site ($)

  • Concierge
  • Laundry services available ($)
  • Medical services available ($)
  • Parking
  • Valet parking available ($)
  • Shuttle service to Pueblo Bonito Mazatlan
  • Guests staying at Pueblo Bonito Emerald Bay can enjoy a 10% discount and signing privileges at restaurants and bars at Pueblo Bonito Mazatlan (sister hotel).
  • Deli available ($)
  • Convenience Store available ($)

Location

Address
Ave Ernesto Coppel Compañia S/N,, Zona, Mazatlan, 82110, Mexico
35 km from MZT airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Tropical Paradise

jmoyer2021 (Grapevine, Texas) on Aug 08, 2022

Beautiful resort. My family and I enjoyed the birds, iguanas, and other wildlife. The service is excellent and the food quality is amazing. Lots of variety to choose from so everyone could have what they wanted every time we ate.

TripAdvisor users rated this property 1 out of 5

Where is the maintenance?

Ron E (Sublimity, Oregon) on Aug 05, 2022

Went to PBEB the end of June for a week with entire family. Had 3 Junior Suites almost next to each other in building 16. Noticed immediately that the main guest elevator for the building was out of service. Bummer!!! In early February we were in Building 25 for two weeks. The guest elevator there was out of service for our entire stay. While there in June/July I checked out the building 25 guest elevator: IT WAS STILL OUT OF SERVICE. Now I’m usually not one to complain, but this is simply not acceptable. As owners we pay our maintenance fees, and where does that money go? I understand that there can be supply chain issues, but having an elevator in a 4 story building out of service for at least 5 months, and probably longer (how long was it not working before February and how long after we left in July) is not good for the health of your guests, and not good business.

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