Pueblo Bonito Mazatlan Resort reviews
3599 TripAdvisor reviews
Incredible stay for the price
Jacob B on Jan 30, 2025
My family and I had a great time in Mazatlan staying at Pueblo Bonito Mazatlan. The resort is very clean, the staff are incredibly friendly and the amenities were top-notch. Diana at the concierge was very helpful and knowledgeable she helped us set up a variety of excursions across the town. Ricardo at the main pool bar was very friendly and attentive! Our rooms were cleaned top to bottom every day! Make sure to take advantage of going to their sister resort in Emerald Bay as well! The food options are a bit limited compared to other all inclusive resorts that I have stayed at but the food was good! Overall we had a great experience, loved the city of Mazatlan and would go back!
Beautiful people and fantastic rooms
941LisaK (Ivesdale, Illinois) on Jan 24, 2025
We LOVED this resort! The people make it so memorable, just to name a few, Oscar every morning at the breakfast buffet was so sweet and pleasant, always remembered our names and made us feel at home. Juan and Ricardo were our drink servers at the pool and they were so good! Truly will miss them. Even though our room had a musty smell it was huge with plenty of storage and nicely done. The view was so good. It’s a bit chilly in the mornings and evening but the days were so nice and needed as we’re from the Midwest. In a whole Mazatlan is so much “cleaner” than other parts of Mexico and we will be back for sure!
Exceded our expectations
Cruiser56442369976 on Jan 16, 2025
It was an amazing experience, the food, the staff, the room, the Pool, the beach and the drinks, everything was spectacular, we will definitely return, the attention and everything together has exceeded our expectations, Thank you! We had a lovely time!
Pueblo Bonito Mazatlan is great!
Eric H (Omaha, Nebraska) on Jan 15, 2025
Pueblo Bonito Mazatlan is a beautiful place! I have been going for many years and the staff is amazing! Everyone is courteous and helpful. The food is always excellent and the facilities are great! There are numerous activities everyday from Bingo, Beach Volleyball, Water Volleyball, Black Jack, Texas Hold Em, Ping Pong and more. They also have the best beach in all of Mazatlan! I would definitely recommend!
Great family vacation with the best service!
Heather B on Jan 09, 2025
Thank you Pueblo Bonito Mazatlan Beach Resort staff for a wonderful vacation! My family and I spent a week at this hotel from Dec 31-Jan 7 and loved every minute of it - from its location, beautiful beach, and spacious and modern rooms (we were surprised with a free upgrade to a two bedroom suite - room 307/308 have a great view and huge terrace), to its incredible food and service, you will love every moment of your stay here! During the day we spent our time lounging at the beach at cabana 6 or 7 - Oscar from the Palapa Bar was fantastic. We loved getting to know him and appreciated his stellar service (we miss you Oscar)! Our evenings were spent enjoying the delicious food at Cilantro’s (and fantastic staff there too!) We even ventured off property and enjoyed a great meal at Casa46 in Plaza Machado - highly recommend it (even with the added charge as part of the all inclusive plan). Thanks also to the hard working staff at the buffet restaurant (Paloma’s) - especially the man making the eggs / omelettes! Sure there is no mini-fridge in the room or cold bottled water - but none of that impacted our stay. We brought water up with us from the beach bar and never felt like we missed out having a fridge. In terms of space for your clothes - there are shelves in the closet and lots of hangers! So no worries there either. And while you won’t find nightly entertainment after dinner (shows and such) you will find the pool bar open and someone always happy to pour your favourite drink or two! After a day in the fresh air we were happy to grab a few drinks and bring them to our room, watch tv and crash at a reasonable hour so we could enjoy everything again the next day! My kids (ages 14, 14 and 12) enjoyed the daily beach volleyball games at 3. While we didn’t participate in the daily bingo games - they happen by the pool around 1 pm! You can’t go wrong with this resort (and the spectacular sunsets you’ll be treated to each night) - we’re already talking about going back! Pueblo Bonito and Mazatlan you have won our hearts! We look forward to seeing you soon!