TripAdvisor Traveler Rating

I have stayed at Pueblo Bonito Mazatlán every time I’ve visited Mazatlán. I truly love the beach and the food, and during this stay the staff was exceptional very friendly, attentive, and helpful. The only downside was the condition of the rooms. They don’t seem to be as well maintained as expected. I had to request a room change due to a mold smell, and although the hotel was renovated not too long ago, there are still several details in the rooms that make it feel like an older property. Overall, it’s a great location with wonderful service, but the rooms could use better upkeep.

It’s like coming home! After staying many times, our arrival is so welcoming! The staff-from bellboys to the front desk staff, to the waiters are all so friendly! Also, Patty goes out of her way to make sure everything is perfect! She is awesome!! We await our return every year!! They are the Best!!!

The food and service were top notch. Alfonso Tostado was our server. He was very friendly and took very good care of us. We highly recommend this restaurant.

Love the cleanliness and service offered by the resort. The rooms are meticulously maintained and so are all the public areas. Breakfasts are s highlight to start your morning. Wanted to mention Antonio Perez for his attention to detail and amazing service.

We love staying at Pueblo Bonito Mazatlán. We look forward to playing volleyball with the staff organized by CDI They always make us feel welcome. We had a great time.