Pueblo Bonito Mazatlan Resort reviews
TripAdvisor Traveler Rating
3900 TripAdvisor reviews
Appreciation of the great service provided by the employees at Pueblo Banito Mazatlan
Darcy P on Oct 01, 2026
It is people like these at Pueblo Bonito Mazatlan that keeps you coming back year after year. Amazing people who have now made great friends Joel,Jorge Jose,Oscar and Fernando. And many more.
So happy with the staff how accommodating they are at this Hotel … makes it feel like coming to see amigos …
Tania G on Sep 30, 2026
We love our vacations at Pueblo Bonito Mazatlan. Geraldo has excellent customer service .. we enjoy talking with him. He is bright and cheery and we love that
Great service
Diana M on Sep 29, 2026
Michelle was a great host, he explained all in detail and was very kind
Goooooooood
Aldo O on Jul 27, 2026
I’m not actually the type of people who came to this type of places but the servers help me to which plates are better and the wine and the drinks with the oil so the really help me on everything the best service (Irvin) 5 stars
Review of Pueblo bonito
robinazcarraga275 (New Port Richey, Florida) on Jul 06, 2026
I have a mixed review of this hotel. The hospitality was terrific from all staff. The room did not have a mini refrigerator or a microwave. The food was a 6 out of 10. I developed a bacterial infection due to most likely bacterial the salads at the hotel. (the doctor said) but buy the are charged for room service 3.95 each mealyour ordered We were there during the World Cup and the hotel showed only limited matches. This was a huge disappoint. There is also no entertainment at all. All in all we wouldn’t return.