Pueblo Bonito Mazatlan Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

3104 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Wonderful visit!

337cathya (Spokane, Washington) on Jan 24, 2023

We’ve been returning to Mazatlan for many years…Pueblo Bonito never disappoints. After an extensive remodel, the rooms are even nicer, and pool areas are lovely. Many of the wonderful staff members have worked there many years, which says so much for the management. We prefer the beach to the pool, and the beach area is kept clean and the staff are never far away with a nice cold drink. We’ll be back soon!

TripAdvisor users rated this property 5 out of 5

Pueblo Bonito Mazatlan

SKBob (Saskatoon, Canada) on Jan 23, 2023

Perfect Vacation , Awesome Location Cannot say enough about how friendly staff are here at Pueblo Bonito Mazatlan. Food has been superb and the view from our room is amazing (thank you Carlos) We are continuing our vacation to the sister location PB Emerald Bay and expecting more of the same ...... Yay :)

TripAdvisor users rated this property 5 out of 5

Pueblo Bonito Mazatlan

eirsch (Tomah, Wisconsin) on Jan 16, 2023

Had a wonderful time, a great resort. Location is very nice. Staff in restaurants on site are incredible. Easy access to swimming in the ocean. Prices were very good. I would go back tomorrow morning.

TripAdvisor users rated this property 5 out of 5

Great staff

benmD2892MB on Jan 13, 2023

A great place to stay in mazatlan. Awesome staff, each and every employee. Abel is a great guy and a great bartender. Luis as well. Nice location, great food. No complaints. Jdjakafjoajshisuajdhajiahs

TripAdvisor users rated this property 4 out of 5

Couples trip

tmmckinn (Calgary, Canada) on Jan 12, 2023

This hotel is located on one of the nicest beaches in Mazatlan . It’s a great location being not too far from the romantic zone and the staff are all excellent! When we went it was a quieter time on the resort and not busy at all. We were always able to find chairs and places to sit . What I found odd about this resort was -no rooms with king beds. -We booked an ocean front room and got a room at the end of the hallway and so our view to the left was of the wall on the neighbouring building, still could see the ocean but not unobscured views. - they advertise coffee makers in room but they do NOT provide coffee or coffee filters. Had I known this I would’ve brought some from home as one of my favorite parts of vacation is sitting out on the deck sipping my morning coffee. - no mini fridge in the room and we could find no ice anywhere - room service came with a minimum charge of $4 US , plus tip - coffee shop on Resort is not included Didn’t feel like a normal all inclusive resort. Having said this we still enjoyed our time here . We always had a place to sit, have a few drinks and something to eat and were able to get the relaxation we were looking for.

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