Pueblo Bonito Mazatlan Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.6
  • Rooms 4.3
  • Service 4.6
  • Value 4.4

3876 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Goooooooood

Aldo O on Jul 27, 2026

I’m not actually the type of people who came to this type of places but the servers help me to which plates are better and the wine and the drinks with the oil so the really help me on everything the best service (Irvin) 5 stars

TripAdvisor users rated this property 3 out of 5

Review of Pueblo bonito

robinazcarraga275 (New Port Richey, Florida) on Jul 06, 2026

I have a mixed review of this hotel. The hospitality was terrific from all staff. The room did not have a mini refrigerator or a microwave. The food was a 6 out of 10. I developed a bacterial infection due to most likely bacterial the salads at the hotel. (the doctor said) but buy the are charged for room service 3.95 each mealyour ordered We were there during the World Cup and the hotel showed only limited matches. This was a huge disappoint. There is also no entertainment at all. All in all we wouldn’t return.

TripAdvisor users rated this property 5 out of 5

Great Staff

Cameron M (Sherwood Park, Canada) on Jun 07, 2026

Just want to shout out to Pedro and Gio at the Cilantros restaurant. Their service and wonderful personalities keep us coming back, time and again. Also, Fausto at the pool bar is a real gem ?? So many there to give credit to. Great people !

TripAdvisor users rated this property 5 out of 5

First timers

Natalia G on Jun 02, 2026

Very recommendable, great service and everything is clean, and food is delicious!!

TripAdvisor users rated this property 5 out of 5

Vacation

Carol E on May 18, 2026

Pueblo bonito Mazatlán a great placed to visit very clean, food is delicious and I got a great service Fernanda Coopel was very nice and provided great customer service.We got a massage so relaxing

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