TripAdvisor Traveler Rating

We had an awesome time at Pueblo Bonito. The majority of the staff was helpful and kind. . The rooms were super clean and the beach is the best spot ever to go swimming!!!! We visited Plaza Machado and we had the amazing experience of riding a Pulmonía. I recommend the restaurant El Cielo at Plaza Machado and the authentic food from Raíces Restaurante

I enjoyed my stay. Great place and excellent service. My only suggestion is that the banda hire restriction policy should be reconsidered. I was asked at check-in to sign a document where I am asked to not hire the banda at sea shore to help keep the noise down. Although, the hotel has activities during the day that were also loud. The bands in Sinaloa is a tradition and culture.

I go to mazatlan 4-6 times a year to Pueblo bonito zona dorada for the same reason one staff really nice and because live banda by the beach. But now that they stop that I don’t think I would stay here no more . And I’m not the only guest that didn’t like this change. 20+ guest complaints about this!

there is no place like pueblo bonito Mazatlan, i haved so much fun with jasmine and octavio from the activities staff !! They are awesome ?? Waiters are fantastic and very helpful .. I love the vibe from all the employers, and the beach is the best beach ever !!!

Jazmin and Octovio we're awesome showed me how to make bracelets and we're super sweet. They recommended a bunch of places to visit around Mazatlan for my family and I. I would recommend coming if you have small children lots of fun activities!