Active Advisories
Due to the aftermath of Hurricane Melissa, please be advised that Jewel Grande Montego Bay Resort and Spa, Jamaica, will remain closed until January 31st, 2026. The hotel team is actively working to restore the property and resume normal operations as soon as possible.
Overview
Escape to an oceanfront tropical paradise where every moment is effortlessly luxurious. Indulge in the serenity of a world-class spa, bask in the warmth of the Caribbean sun by shimmering pools, energize the body at a state-of-the-art fitness center, and unwind in private beachside cabanas. Nestled along the breathtaking shores of Montego Bay, Jewel Grande offers elegant oceanfront accommodations in Jamaica and an array of all-inclusive amenities for the ultimate retreat. Just 15 minutes from Sangster Airport, you'll feel a world away yet still close to Montego Bay's favorite attractions.
Check in
4 p.m.
Check out
11 a.m.
Rooms
217
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Oceanfront
- Sentry tower
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Connecting rooms available (subject to availability)
- Seating area
- Upgraded amenities
- 24 hour room service
- A/C
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Stocked with water, soda, juices and beer.
- Room service delivery fee applies
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Climate control
- Dining room
- Fully equipped kitchen
- Seating area
- Upgraded amenities
- Washer/dryer
- 24 hour room service
- A/C
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Stocked with water, soda, juices and beer.
- Room service delivery fee applies
Adults only
- 1 king bed, and 1 sofa bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Balcony
- Climate control
- Dining room
- Fully equipped kitchen
- Seating area
- Upgraded amenities
- Washer/dryer
- 24 hour room service
- A/C
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Safe
- TV
- Stocked with water, soda, juices and beer.
- Room service delivery fee applies
Amenities
Aerial View
Aerial
Beach
Exterior
Sentry Infinity Pool
Sentry Tower Pool
Kids Club
Splash Pad
Teens Club
Pierside Restaurant
Location
Reviews
TripAdvisor Traveler Rating
Grateful to the Staff during and after Hurricane Melissa
Kelli L on Dec 03, 2025
We (myself, my husband and our 3 adult children) were staying at the Jewel Grande in Montego Bay when hurricane Melissa hit. We tried to get flights out ahead of the storm but were unable to which left us riding out the storm with some other guests and the resort staff. In the after math of the storm we were unable to get flights out for another week which was a total of 15 days (7 originally planned). The resort was good at keeping us up to date with information before the storm and setting up the Club House for everyone to stay safe during the storm. The building we were in proved solid and the pre planning of a new generator and extra fuel and supplies meant we stayed comfortable. I was extremely thankful that the resort and staff put in all the work to keep my family and the other guests safe during this beast of a storm. While the all inclusive, fun and relaxing vacation that we were hoping to have was short lived (about 3 days) before the hurricane prep and protocols started to take hold it was still an experience that we will never forget. There are not enough kind words to express the gratitude we feel for the staff that went above and beyond under less than ideal circumstances to make sure we were taken care of and we had everything we needed while many of them were experiencing difficult situations from not being able to get in touch with their own families and their homes and communities being damaged or destroyed. We are extremely appreciative and grateful for all your hard work from our butlers Shanika and Vinroy-well done, to the resort manager and front desk staff which we spoke with daily, to the chefs who had to get a bit creative due to limited supplies but fed us very well, the wait staff always with a smile, the house keepers and our barman Kennon who was quiet but kept his eye out for us and took care of us as well as the many others who worked very hard to keep us comfortable until we were able to fly out. You are all valued and appreciated....Thanks so much for taking care of everyone!!, The Lyon Family
??Amazing ?
ShirleyTraveller (London, United Kingdom) on Nov 03, 2025
We are thinking of you and your loved ones during this terrible time. Jamaica is hurt, but not broken. Together, you will rebuild and rise again. ???? Likkle but we tallawah ???? I was not going to send this review so soon after the devastating impact Melissa has brought Jamacia but we wanted the staff team to know they are valued, appreciated and their hardworking is recognised. Jamaica ???? owes us nothing … from beautiful scenery to clear blue sea and delicious food … it was definitely a holiday to remember ?? …. I would go back in a heartbeat ??. Jewel Grande…AMAZING!!!! We will be back soon ?? Restaurants- During our stay we were told that some restaurants (mainly the Orchid buffet- catering for everyone - breakfast, lunch and dinner) would not be opened as it was low season with low occupancy. We were staying for 3 weeks, so not happy about having to dine in the same restaurants again and again. We spoke with Team food and Beverage members (Volae, Ewin and Sain). They were very understanding and helpful. They created a menu for us to dine in whatever restaurant and pre order from that menu for us to have that dinner. They did not make it an issue and we felt at ease to order and arrive at the restaurant for them to prepare what we had chosen. The restaurant staff were very friendly and accommodating including the staff from the buffet Orchid and restaurant staff at the Waves, Le Bouchon, Pierside. We had no complaints about our food options and with the food service provided. Sorry, did not get everyone involved names but thank you to Julia Smalls and staff team. Thank you also to the lobby bar staff and pool bar staff for being friendly and respectful. Please note - Breakfast/Buffet restaurant is in building C. Room- We were on the 10th floor (Building C) and our views were beautiful… coming from uk; nothing but breathtaking !!! Our views were definitely a highlight ??. The balcony was large with lounge chairs so could sit out looking at the views feeling relaxed and alone. The room is a bit dated but kept very clean and comfortable. We were offered room cleaning and beverage stock each day. Room service was also on offer!!! Lobby (Front Desk) staff: Excellent service and hospitality. Thank you for accommodating us so we could stay in the room longer (at a cost) as our check out was at 11am and our transport to the airport would be picking us up at 18:15. Thank you to all lobby staff that supported us with queries. Especially to the young lady ;did not get her name) who helped me with my TikTok video (( 14.6k views and counting ????). Entertainment- Good but same entertainment each week ( we were there for 3 weeks). We did go out in Montego Bay some night for other entertainment so this did not bother us as much. We have come back relaxed and although back in work mode still thinking about the amazing time we had in Montego Bay Jamaica. We would definitely return to Jewel Grande hotel as they made us feel welcomed, relaxed and accommodating to make our holiday experience special. Ma heartfelt thank you to each of you for your kindness, dedication and passion. Your warmth, hospitality, and unwavering commitment made our time at Jewel Grande an unforgettable experience. You welcomed us and helped us to create memories we will cherish forever. Until we meet again-thank you!!!
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