All inclusive

Jewel Grande Montego Bay Resort and Spa

Montego Bay 5.0

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Overview

From luxurious suites to expansive villas, the Jewel Grande Montego Bay Resort & Spa offers breathtaking views and an elevated experience with world class services and premium amenities.  Choose from an array of amenities making this property the ultimate luxury resort in Jamaica.

Check in

4 p.m.

Check out

11 a.m.

Rooms

217

Rooms

Ocean Front Junior Suite
806 square feet
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Ocean Front Junior Suite
806 square feet
Featured amenities
Included in all rooms
  • A/C
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • Stocked with water, soda, juices and beer.

1 Bedroom Honeymoon Oceanview
645 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
1 Bedroom Honeymoon Oceanview
645 square feet
Featured amenities
Included in all rooms
  • A/C
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • Stocked with water, soda, juices and beer.
Additional details

Adults only

1 Bedroom Oceanfront
1029 square feet
  • 1 king bed
  • Oceanfront
  • No more than 3 guests in the room
1 Bedroom Oceanfront
1029 square feet
Featured amenities
Included in all rooms
  • A/C
  • Iron/Ironing board
  • Mini-fridge
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV
  • Stocked with water, soda, juices and beer.

Amenities

  • Child care services available ($)

Kids club

Kids club

Teens lounge

Teens Lounge

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 14

  • Nightly live entertainment
Type Amenities
The Lobby bar Bar, Lobby bar
Rum Runner bar Bar
Morgan's bar Bar
Ortanique Bar (spa) Bar
Cricket's Bar Bar

Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Room
  • Throughout the property

Type of restaurant Type of cuisine Open for Additional Information
Orchids Buffet Gourmet Breakfast, Dinner, Lunch Dress code
Waves À la carte International Dinner
Le Bouchon À la carte Grill/steak house Dinner This venue may be closed or have reduced days of service during low season
Pierside Restaurant À la carte Asian Dinner Reservations required, This venue may be closed or have reduced days of service during low season
Moonstone À la carte Italian Dinner Dress code, This venue may be closed or have reduced days of service during low season
The Fiery Pelican Outdoor Grill American, JAM-MEX Lunch This venue may be closed or have reduced days of service during low season
Crickets Grill Jamaican, Local Lunch This venue may be closed or have reduced days of service during low season
Ortanique Café & Juice bar Natural Juice Bar Snacks This venue may be closed or have reduced days of service during low season
Silver Cafe Café Coffee and Pastries Snacks This venue may be closed or have reduced days of service during low season
The Sugar Cane Café Coffee and Pastries, Ice cream Snacks

  • Rooms: 217
  • Built in: 2017

  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)

Rose Hall
Montego Bay, St. James, Jamaica
876-953-8000
11 km from MBJ
  • Beach front

  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Outdoor pools: 2
  • Cabanas available ($)

Water sports

  • Non-motorized watersports: on site

Other activities

  • Daily activities: on site
  • Nightly entertainment: on site

  • Concierge
  • Giftshop available ($)
  • Meeting facilities available ($)
  • Wedding facilities available ($)

Location

Address
Rose Hall, Montego Bay, St. James, Jamaica
Rose Hall

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Excellent All-Inclusive

alex3353 (New York City, New York) on Jan 24, 2023

My wife and I traveled here for 4 nights over MLK weekend. Obviously not everyone's experience will be exactly the same (time of year, traveling with children, etc.), but hopefully at least some of these observations will assist with your decision to come to the Jewel Grande. For reference, we have been to about 10 similar all-inclusive resorts over the past few years, so we have some experience with these types of resorts. STAFF: Without a doubt, the staff/service is the highlight of the resort. Without exaggeration, we did not encounter even one employee anywhere in the resort who wasn't extremely friendly and accommodating. We were told the Jewel Grande pays more than most other resorts; and, in turn, expects more from its employees. Assuming that is true then they are definitely getting what they are paying for. You will not find another similar resort where the staff is this friendly. It definitely makes your experience a lot better, so kudos to everyone at Jewel Grande. RESORT: Everything in the resort is very clean, and with few exceptions we didn't notice anything in need of repair. One noteworthy item in need of an upgrade is the beach chairs/loungers. These were exceptionally uncomfortable - seemingly designed by a real masochist. Also, while there are more stairs to navigate than most resorts, everything is reasonably close to each other. There really shouldn't be much more than a 5 minute walk to get anywhere. The layout is easy to figure out, so by the end of your first day you should have a good idea where everything is located. The Jewel Grande does not seem like a big party resort, so if that's what you're looking for I'd suggest somewhere else. But that doesn't mean people aren't out to have a good time. It just doesn't get crazy, with drunken slobs everywhere. While I would encourage the resort to invest in some additional nightlife, they did have a "pop-up" club on the 2nd floor in the main building a couple of nights. Like anything else, if people show up it is fun. Otherwise, they do have some entertainment in the main area by Moonstone/Orchid, usually from around 8-9pm. But most people seem to throw in the towel after that, and not just those with children. ROOMS: If your expectation is to have a clean and comfortable room then you will not be disappointed. We were located in the Sentry building in an oceanfront room on the 2nd floor. I would highly suggest you do NOT get a room on the 2nd floor (probably not the 3rd floor, either), as we were located directly above the buffet restaurant (and kitchen), which meant noises and smells entering our room at an early hour. If you have young children who need to sleep and/or nap you will definitely not want this room. That aside, however, the rooms are perfectly nice - spacious, clean, comfortable. And I would imagine the noises/smells do not exist on higher floors or others would have mentioned it. POOLS: There are 2 pools which many others have described extensively. If the weather is hot you will appreciate the pool temps being cool. Otherwise you may not. Unlike other resorts, the swim-up bar didn't see extensive action, but it is there if you want it. The pool by the lobby almost always had available seating, in part because it doesn't receive a lot of sun. Also, if there has been some rain (it happens), please note the red lounge chair cushions are not brought in. As a result, they will be wet for several days... even if they look dry on top. Be prepared for some wet buns if you sit on them. BEACH: It is effectively a man-made lagoon due to the breakwalls - which you can easily see from photos of the resort. The good news is regardless of surf conditions you will be able to swim in the water. The less good news, as mentioned, is there can be a seaweed issue; but you can't blame the resort for that. There are cabanas for rent, some palapas, and many lounge chairs (by now you should know there are no beach umbrellas... and the chairs can be extremely uncomfortable). Traveling from beach to pool and back is relatively easy, unless you have mobility issues or small children (due to stairs). Food and drink service is available, but it can be just as easy to get things yourself if it's busy. RESTAURANTS/FOOD: Overall the food is very good. BY FAR, the best food is the Jamaican food, and it's not even close. If you don't try the jerk chicken when it is available from the grill you are really missing out. Pro Tip: order the fish fingers from the outdoor grill. If you even remotely like fish you will not be disappointed. You're welcome. As for the restaurants... the breakfast buffet has more than enough options for you to happily stuff your face. Pro Tip #2: the pastries/bread are the best I've had at any all-inclusive. Huge props to the baker(s) at the Jewel Grande! At most resorts the baked goods all look great, but taste average at best. Here they taste like they came from almost any bakery around. Even the sliced bread was excellent! Again... you're welcome. Moving on to the a la carte restaurants... nothing was bad, so you should always be able to find something you like. Moonstone (Italian) was ok. Not great, but ok. Some pastas weren't so great, but you can order something else if you want. Pierside was solid - similar to other resort hibachi places. The location/views can be great, depending on the time of night you are there. One negative is we had the late seating, so most of the guests were burned out by the time the food came. There are 3 seatings for teppanyaki: 6, 7:30, and 9. I'm sure you can guess the 7:30 fills up the fastest, so get on it if you don't want to eat early or late. We also ate at Le Bouchon. The steak was ok, but perfectly fine for all-inclusives. I love when people complain about things like this, as if they should get a "NYC Steakhouse" experience when they aren't paying anywhere near those prices. Overall this is a solid meal, but don't expect prime beef or Wagyu. BARS/DRINKS: Dear Jewel Grande, please accept my free gift to you. This will make many of your future guests much happier, and you don't even have to thank me. Here it is: the lobby bar is fine, but there is not nearly enough space (not to mention the lack of chairs). The good news is adjacent to the bar is a largely wasted space currently dedicated to some photo BS. Why not knock down that wall (and maybe build a wall between the current photo space and reception/check-in) so you can double the space of the bar area? You could add tables and chairs, as well as move the piano guy over here instead of where he is now - where basically nobody at the bar can enjoy. Ideally, you would mover the bar itself over, but if that's too much of a project, just knock the wall down. Every resort should have a central location where people can have a drink, talk, hang-out... and Jewel Grande does not have one. Why you made the lobby bar so small is beyond me, but it is something you can fix relatively easily. As always... I'm here to help. The other 2 bars by each of the pools are nice, but they close early. All of the bartenders make solid drinks and try to accommodate guests as best they can. Bottom line - this is a very good resort for the money. It is clear the people try very hard to keep the resort clean and comfortable, and they try even harder to ensure their guests are having a good time. If you are looking for a quality all-inclusive then look no further than the Jewel Grande.

TripAdvisor users rated this property 5 out of 5

LOVED IT

Deedee L on Jan 19, 2023

Beautiful Resort, Well maintained, Very friendly staff. Loved staying here! Great location as well. Beautiful beach, Great food, Butlers, Neo, Paul top notch. Room serve was fast, Was the best service over all

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