Overview
Set in a 10-acre tropical garden, this intimate all-inclusive resort offers stylish and serene tree house-style rooms with Asian-inspired furnishings. Distinctive in design with sleek modern bathrooms and daybeds on the balconies, this is the perfect resort to surround yourself with natural beauty.
Sunset at the Palms has been awarded the Green Globe certification for sustainable tourism and earning its certification for "making positive contributions to people and planet." The Green Globe Standard includes 44 core criteria supported by over 380 compliance indicators. Sunset at the Palms is committed to preserving a natural environment, using safe pesticides and cleaning products as well as LED light bulbs and natural bath amenities.
Check in
3 p.m.
Check out
11 a.m.
Rooms
85
Inclusions
- Round-trip airport transfers
- Non-motorized water sports
- All Gratuities
- All taxes
Rooms
- 1 king bed, and 1 day bed
- No more than 2 guests in the room
- 1 king bed, and 1 day bed
- No more than 2 guests in the room
- Balcony
- Smoke-free
- A/C
- Bathrobes
- Coffee maker
- Desk
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- Slippers
- TV
- Room service ($ service charge for delivery)
- Double glass enclosed shower with body jets
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- No more than 2 guests in the room
- Bathroom with shower only
- Ceiling fan
- Climate control
- A/C
- Bathrobes
- Coffee maker
- Desk
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- Slippers
- TV
- Room service ($ service charge for delivery)
- Double glass enclosed shower with body jets
These rooms border the road that separates the tropical gardens from the beach property of the resort.
Amenities
Treehouse garden
Pool Bar
Pool Service
Spa
Outdoor dining
Buffet
Gourmet dining
Beach
Massage tent
Gym
Beach BBQ
Location
Reviews
Nerver again
NegsandSkwitt (Southampton, United Kingdom) on Apr 26, 2024
Went here for my wife's 50th, despite myself emailing them months before to see if they could make this extra special. and give us one of their best. rooms this didn't, happen and the complete opposite did. We were in one of the 3 worst rooms , the ones that are right next to the road so very noisy and difficult to sleep.Asked to be moved but said they were fully booked, seemed to me like they just couldn't be bothered, returning guests get best rooms. Room was ok but cleaner seemed to not bother unless you left a tip everyday, I usually tip after the last night. Guests are treated differently, American/Canadian take priority as they are returning guests so that's really nice ! No towels for pool or beach most days, bit of a shambles. Not towel card system so guests just stock them up, saw numerous guests (American) with multiple towels leaving you to sit on hot sticky dirty sunbeds. Sunbeds at the beach were a disgrace, most broken/not working, very uncomfortable and dirty. Buffet food was good.Restaurant was good, food very good but service a shambles, left waiting for 30 mins with no one bothering to acknowledge you had arrived, long wait for drinks order to be taken, long wait for food order to be taken, when food turned up it was the wrong order so another wait. And yes a tip still expected. Excursions a disgrace, one of ours cancelled, without telling us, changed to another day and cancelled again , without telling us - changed to yet another day that we couldn't do so they looked at me as if this was my doing and when I asked for a refund looked at me like I had 2 heads. Other guests complained about trips too. Place stunk of weed. Americans/Canadians treated like royalty and because of this think its ok to be rude, push in at bars and demand drinks even though you are stood there waiting and as they flash a few dollars about get what they want. Room service? Joke, never answer the phone.All in all if you are American/Canadian or a returning guest then I'm sure you will have a great time. Jamaica is very nice, Negril is very nice. Would I go back ? To Jamaica - yes, to Negril - yes to Sunset at the palms? Not a chance in hell, without doubt t the worst hotel I have ever. stayed at. Disgrace.
Lovely place to relax
Andrea S (Schlieren, Switzerland) on Apr 25, 2024
I spent a few relaxing days here after my Island round-trip. I liked the fact that this is a small, quiet hotel without big animation-teams, blaring music and masses of drunk-by-noon tourists. I just wanted to relax and this was the perfect place for it. The hotel grounds are lush and green and everything is close together. I loved the food and choice at breakfast with a visit from Bob the cute little cat. The best food was at the Lotus Leaf restaurant. The bar in front of it makes tasty chocolate Martinis! The beach can be reached in a few minutes and I always found a place in the shade. The sunbeds are a bit uncomfortable and could do with an update. Service at the beach is very good, there is a bar and also very clean bathrooms. The pool area is also very nice with plenty of sunbeds and the bathrooms there very nice, modern and bright. Even better than in my room. The rooms are comfortable, with a big bed, a bench and table with chair. There is air con which is needed as some windows have no glass, but a fly-mesh and plantation-shutters. Even though they fog for mosquitoes every 2 days, you do get them in the room and outside in the evenings, so a strong mozzie-spray is essential. The closet for clothes is next to the bathroom, there is a safe, iron and ironing board. What is missing are drawers for underwear and smaller clothing items. I had to leave them in my suitcase for lack of room. The bathroom is a bit dark and could do with more lights. My sink had several cracks in it and was leaking. The shower was big but I never managed to get hot water. I had a lovely massage and had laundry done which came back the same day even though it said it was next day service. It was also not too expensive. The staff are all attentive, nice and helpful with a positive attitude. This is a gem among the mega hotels in Negril!
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