All inclusive

Sunset at the Palms Resort and Spa

Negril 4.0

Overview

Set in a 10-acre tropical garden, this intimate all-inclusive resort offers stylish and serene tree house-style rooms with Asian-inspired furnishings. Distinctive in design with sleek modern bathrooms and daybeds on the balconies, this is the perfect resort to surround yourself with natural beauty.

Sunset at the Palms has been awarded the Green Globe certification for sustainable tourism and earning its certification for "making positive contributions to people and planet." The Green Globe Standard includes 44 core criteria supported by over 380 compliance indicators. Sunset at the Palms is committed to preserving a natural environment, using safe pesticides and cleaning products as well as LED light bulbs and natural bath amenities.

Check in

3 p.m.

Check out

11 a.m.

Rooms

85

Rooms

Treetop Deluxe
  • 1 king bed, and 1 day bed
  • No more than 2 guests in the room
Treetop Deluxe
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Housekeeping
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Safe
  • Slippers
  • TV
  • Room service ($ service charge for delivery)
  • Double glass enclosed shower with body jets

Treetop Standard
  • 1 king bed
  • No more than 2 guests in the room
Treetop Standard
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Housekeeping
  • Iron/Ironing board
  • Mini-fridge
  • Phone
  • Safe
  • Slippers
  • TV
  • Room service ($ service charge for delivery)
  • Double glass enclosed shower with body jets
Additional details

These rooms border the road that separates the tropical gardens from the beach property of the resort. 

Amenities


Location

Address
Norman Manley Blvd, Negril, Jamaica
70 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.6
  • Rooms 4.5
  • Service 4.7
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

Beautiful space, annoying practices.

Nana B (New York City, New York) on May 16, 2025

To start, I would like to say that the property is wonderful. I can see why people love staying here. The property provides tranquility and you hear only birds when sleeping and nothing else. It is by 7-mile beach as well, which is beautiful and ocean blue. There is a stark contrast between this ocean and that of Montego Bay, where we stayed as well. This beach is pristine, with no rocks in the water, less planktons and trees in the water and is so much cleaner. The staff were friendly and helpful, when available. There were some hiccups, however. The phone in the room did not work and when we brought it to the front desk's attention, no one came to fix it. When we were leaving, because again, the phone was not working, we had to request a luggage pick up by asking someone to notify the front desk. They told us they would send someone to come fix it and no one came. Another thing I also have come to detest is the fact that suddenly, room service costs more even at an all-inclusive restaurant. They told us it would be $15 extra, which is insane. Nowhere else do I encounter this than when I leave European countries and this is a terrible practice by African and Caribbean countries. If I am paying for all-inclusive, it should be exactly that and this idea of Nickle and diming your guests is flagrant. Another flagrant issue I experienced was asking the waiter which item between 2 things on the menu she would suggest. The lady told me that they were not allowed to try the food. Now, correct me if I'm wrong but what kind of sense does that make? If the staff serving the food cannot try it, how would they know what is good or not? That is an insane practice that needs to stop immediately. They also tried to encourage us to exchange our money into smaller dollar bills instead of the local Jamaican dollar. This, it seems, was to get us to tip higher because when I insisted that I receive Jamaican dollars, the lady gave me the lowest bill of $500 jmd, instead of $100 jmd I saw in her hand, which meant we had no choice but to tip everyone with the lowest bill we had. That should be our choice and there should be laws against allowing outsiders to use any bills other than the local bill.

TripAdvisor users rated this property 1 out of 5

Rip off

H4569XDjamesl on May 13, 2025

Horribly dated resort. Private each is not private at all. No service on the beach we had to get up to order drinks. Food is marginal at best. For the money quite honestly the place is horrible. First and last time. Won't make the same mistake twice.

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