Overview
Set in a 10-acre tropical garden, this intimate all-inclusive resort offers stylish and serene tree house-style rooms with Asian-inspired furnishings. Distinctive in design with sleek modern bathrooms and daybeds on the balconies, this is the perfect resort to surround yourself with natural beauty.
Sunset at the Palms has been awarded the Green Globe certification for sustainable tourism and earning its certification for "making positive contributions to people and planet." The Green Globe Standard includes 44 core criteria supported by over 380 compliance indicators. Sunset at the Palms is committed to preserving a natural environment, using safe pesticides and cleaning products as well as LED light bulbs and natural bath amenities.
Check in
3 p.m.
Check out
11 a.m.
Rooms
85
Inclusions
- Round-trip airport transfers
- Non-motorized water sports
- All Gratuities
- All taxes
Rooms
- 1 king bed, and 1 day bed
- No more than 2 guests in the room
- 1 king bed, and 1 day bed
- No more than 2 guests in the room
- Balcony
- Smoke-free
- A/C
- Bathrobes
- Coffee maker
- Desk
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- Slippers
- TV
- Room service ($ service charge for delivery)
- Double glass enclosed shower with body jets
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- No more than 2 guests in the room
- Bathroom with shower only
- Ceiling fan
- Climate control
- A/C
- Bathrobes
- Coffee maker
- Desk
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- Slippers
- TV
- Room service ($ service charge for delivery)
- Double glass enclosed shower with body jets
These rooms border the road that separates the tropical gardens from the beach property of the resort.
Amenities
Treehouse garden
Pool Bar
Pool Service
Spa
Outdoor dining
Buffet
Gourmet dining
Beach
Massage tent
Gym
Beach BBQ
Location
Reviews
TripAdvisor Traveler Rating
Beautiful space, annoying practices.
Nana B (New York City, New York) on May 16, 2025
To start, I would like to say that the property is wonderful. I can see why people love staying here. The property provides tranquility and you hear only birds when sleeping and nothing else. It is by 7-mile beach as well, which is beautiful and ocean blue. There is a stark contrast between this ocean and that of Montego Bay, where we stayed as well. This beach is pristine, with no rocks in the water, less planktons and trees in the water and is so much cleaner. The staff were friendly and helpful, when available. There were some hiccups, however. The phone in the room did not work and when we brought it to the front desk's attention, no one came to fix it. When we were leaving, because again, the phone was not working, we had to request a luggage pick up by asking someone to notify the front desk. They told us they would send someone to come fix it and no one came. Another thing I also have come to detest is the fact that suddenly, room service costs more even at an all-inclusive restaurant. They told us it would be $15 extra, which is insane. Nowhere else do I encounter this than when I leave European countries and this is a terrible practice by African and Caribbean countries. If I am paying for all-inclusive, it should be exactly that and this idea of Nickle and diming your guests is flagrant. Another flagrant issue I experienced was asking the waiter which item between 2 things on the menu she would suggest. The lady told me that they were not allowed to try the food. Now, correct me if I'm wrong but what kind of sense does that make? If the staff serving the food cannot try it, how would they know what is good or not? That is an insane practice that needs to stop immediately. They also tried to encourage us to exchange our money into smaller dollar bills instead of the local Jamaican dollar. This, it seems, was to get us to tip higher because when I insisted that I receive Jamaican dollars, the lady gave me the lowest bill of $500 jmd, instead of $100 jmd I saw in her hand, which meant we had no choice but to tip everyone with the lowest bill we had. That should be our choice and there should be laws against allowing outsiders to use any bills other than the local bill.
Rip off
H4569XDjamesl on May 13, 2025
Horribly dated resort. Private each is not private at all. No service on the beach we had to get up to order drinks. Food is marginal at best. For the money quite honestly the place is horrible. First and last time. Won't make the same mistake twice.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
