Active Advisories
Bahia Principe Grand Jamaica will be undergoing some renovations as outlined below:
February 1 – June 30, 2023 - Garden Grill Restaurant. No services will be affected
April 15 – November 30, 2023 – Rooms at Buildings 17 and 18. No services will be affected
July 1 – November 30, 2023 – Buffet Restaurant Orquidea. Services will be offered at the NEW Garden Grill Restaurant.
All work will take place from 8 am – 6 pm daily. Any noise disruptions will start at 9 am.
Although some noise may be heard, all efforts will be made to minimize disruption to guests.
Overview
Located in Runaway Bay, on the northern coast of Jamaica, this all-inclusive resort is the ideal destination for a family vacation. In addition to onsite amenities and activities, the resort is surrounded by beautiful pristine beaches and it's close natural parks and many interesting areas to visit, including Ocho Rios and Dunn's River Falls.
Book by December 3, 2020 for travel by October 31, 2021 and receive up to $1200 in resort credits with a minimum 4-night stay and receive up to $1630 in resort credits with a minimum 7-night stay at Bahia Principe Hotels & Resorts. Resort credits can be used towards room upgrades, spa treatments, late check out, romantic dinners, water sports, wine list and more. Terms and conditions apply, please see hotel front desk for full details.
Check in
3 p.m.
Check out
12 p.m.
Rooms
850
Inclusions
- Daily activities
- Round-trip airport transfers
- 3 a la carte dinners per week (reservations required, dress code in effect)
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Seating area
- Balcony or patio
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or patio
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or patio
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 3 adults
- Minimum 1 child, maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
Kids are free
Amenities
Resort
Aerial View
Lobby
Exterior
Beach
Beach
Pool
Pool
Pool
Waterpark
Pool and Ocean View
Asian Restaurant
Grill
Italian Restaurant
Snack Bar
Sports Bar
Wedding
Location
Reviews
TripAdvisor Traveler Rating
The beach is shallow which made our 4 and 5 year old very happy
Nancy L on Jun 14, 2025
Grounds and beach are beautiful . Newer rooms are in block 17 and 18 and we were lucky to get one after the AC in our original room (block 16) didn’t work . We really enjoyed the breakfast at the Round Island not necessarily for the food but for the views of the beach and the nice breeze . Food at the buffet is ok but gets repetitive after a couple of days . We tried 3 restaurants don pablo Japanese and the steakhouse they were ok better than buffet for sure .
Beautiful Hotel, But Service and Cleanliness Fall Far Short
Chanel E on Jun 11, 2025
I recently stayed at the Bahia Principe Grand in Ocho Rios — both overnight and with a day pass on separate occasions — and while the hotel has a lot of potential, there were some serious letdowns that impacted the overall experience. ?? The Good: • The hotel itself is beautiful, with great amenities including several shops, a spa, a well-equipped gym, and access to a wide range of excursions. • I enjoyed a sunset yoga session, and the poolside games added a fun, lively touch to the atmosphere. • The kids club seemed well set up, though I didn’t use it personally. • Music and entertainment were okay — not amazing, but still enjoyable. • The restaurant food was very good, but unfortunately the à la carte restaurants were almost always fully booked, even though they didn’t appear busy. Guests with day passes are likely to miss out on dinner due to how the restaurant hours are structured. ?? The Not-So-Good: • The check-in process was slow and chaotic. I found myself waiting far too long each time I visited, with no clear communication and staff disappearing for long stretches without explanation. • The attitude of the staff, particularly some of the bellboys, was unhelpful and dismissive. When I stayed alone with my daughter, a staff member took one look at my luggage and suggested I carry it all upstairs myself — no offer of help at all. • My room had a broken shower and was not cleaned properly. Even worse, I found a cockroach in the bath and later in the bedroom. When I reported this, the response was indifferent. No apology, no urgency — just a general sense of “we don’t care.” I couldn’t sleep that night and honestly just wanted to leave. • While the hotel offered an extra hour in the room as compensation, it didn’t make up for the discomfort and lack of proper care. • The older rooms are quite outdated and need serious refurbishment, both in terms of decor and cleanliness. ?? Final Thoughts: This hotel has some lovely features — great facilities, fun activities, and a nice setting. But unfortunately, the shockingly poor customer service and lack of attention to basic cleanliness overshadowed all of that for me. Staff often made me feel like I was inconveniencing them just by asking simple questions or requesting help. Management urgently needs to take feedback seriously and invest in improving both staff training and maintenance of the rooms. Until that happens, I would hesitate to recommend this hotel — especially for guests who expect good service as part of a relaxing experience.
Vacation Offers
-
Up to two kids 2-12 years old stay free with a minimum 3-night stay at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Riviera Maya, Tulum, Ocho Rios - Runaway Bay, Montego Bay -
Kids stay, play and eat free at select all-inclusive resorts in Mexico and the Caribbean.
Cancun, Ixtapa, Puerto Vallarta, Los Cabos, Riviera Maya, Tulum, Mazatlan, Punta Cana, Montego Bay, Ocho Rios - Runaway Bay, Aruba, St. Martin – St. Maarten
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