Active Advisories
Due to the aftermath of Hurricane Melissa, please be advised that the Bahia Principe Grand Jamaica, will not reopen prior to the previously scheduled renovations through 2026. The Bahia Principe Grand Jamaica is closed and will reopen December 1, 2026.
Overview
Located in Runaway Bay, on the northern coast of Jamaica, the Bahia Principe Grand Jamaica all-inclusive resort is the ideal destination for a family vacation. In addition to onsite amenities and activities, the resort is surrounded by beautiful pristine beaches and it's close natural parks and many interesting areas to visit, including Ocho Rios and Dunn's River Falls.
Check in
3 p.m.
Check out
12 p.m.
Rooms
850
Inclusions
- Daily activities
- Round-trip airport transfers
- 3 a la carte dinners per week (reservations required, dress code in effect)
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Seating area
- Balcony or patio
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or patio
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or patio
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 3 adults
- Minimum 1 child, maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
Kids are free
Amenities
Resort
Aerial View
Lobby
Exterior
Beach
Beach
Pool
Pool
Pool
Waterpark
Pool and Ocean View
Asian Restaurant
Grill
Italian Restaurant
Snack Bar
Sports Bar
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Jamaica experience
Aanurse on Nov 17, 2025
Great food great good selections .Scenery good beach met great people. Boat either bbq fish. Long drive from airport to the resort. Can't wait to go back.
Discriminatory and Unprofessional Conduct by Staff Member
Shaniquia D on Nov 01, 2025
I am writing to express my deep disappointment and concern regarding the service my family and I received during our stay at your hotel on October 25. As a travel agent and a paying guest, I strongly believe that customer service is vital to the success of any business, and all guests—regardless of nationality—should be treated with equal respect and professionalism. Unfortunately, my experience at the buffet with a member of the kitchen staff was both disrespectful and discriminatory. The staff member engaged in an argument with me in front of my family, displaying unprofessional behavior that included personal insults and offensive remarks. She made degrading comments about my appearance and even called me “dumb” after I respectfully addressed her poor service. Her behavior escalated further when she remarked, “Gyal, yuh cyan mek mi lose mi job,” while continuing to act inappropriately even in the presence of the head chef, who appeared unable to de-escalate the situation. This treatment left me feeling humiliated and disrespected, particularly as it seemed motivated by discrimination against Jamaican guests, based on an assumption that we do not tip. This is unfair and unacceptable, especially considering that we paid for three rooms to celebrate my child’s birthday and expected to receive the same level of service afforded to all guests. I do not wish for anyone to lose their job; however, I strongly urge the management team to address this matter seriously. It is clear that training, supervision, and accountability need to be improved to ensure that all staff members uphold the standards of professionalism and respect that your establishment represents. Every guest contributes to the success of your organization, and no one should feel discriminated against or undervalued. Additionally, during my stay, I encountered two other guests—one Jamaican and one African American—who shared similar concerns about the poor customer service they experienced. This suggests a recurring issue that requires urgent attention from both managers and department heads. As a travel agent who often recommends hotels to clients, I must be honest in my reviews. Experiences like this make it difficult to confidently promote your property. I sincerely hope that this feedback will be taken constructively and lead to the necessary improvements in staff training, monitoring, and customer relations. Thank you for taking the time to review my complaint. I look forward to your response and to seeing meaningful changes implemented.
Vacation Offers
-
Up to two kids 2-12 years old stay free with a minimum 3-night stay at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Riviera Maya, Tulum, Ocho Rios - Runaway Bay, Montego Bay
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