Overview
Located in Runaway Bay, on the northern coast of Jamaica, this all-inclusive resort is the ideal destination for a family vacation. In addition to onsite amenities and activities, the resort is surrounded by beautiful pristine beaches and it's close natural parks and many interesting areas to visit, including Ocho Rios and Dunn's River Falls.
Check in
3 p.m.
Check out
12 p.m.
Rooms
850
Inclusions
- Daily activities
- Round-trip airport transfers
- 3 a la carte dinners per week (reservations required, dress code in effect)
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Seating area
- Balcony or patio
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or patio
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or patio
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 3 adults
- Minimum 1 child, maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Direct-dial telephone (outside calls with charge)
Kids are free
Amenities
Resort
Aerial View
Lobby
Exterior
Beach
Beach
Pool
Pool
Pool
Waterpark
Pool and Ocean View
Asian Restaurant
Grill
Italian Restaurant
Snack Bar
Sports Bar
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Not worth the money and hassle
Natalie F (Aurora, Canada) on May 18, 2025
Let me preface by saying this: I studied Tourism Management and worked in the industry for years. I also was an airline crew and have stayed in a wide variety of hotels and resorts from two star to five star, from small Ramada Inn all the way up to the Waldorf Astoria NY. And I’ve covered many of the all inclusives. So I know what to expect of the resort and will look at the resort through knowledgeable eyes. This was our second visit in two years to the resort and we had high expectations based on a generally good experience in 2023. I’ll start with the positives. Bahia Principe Grand Jamaica has beautiful grounds. It has a nice beach. It is also a large property and so you don’t feel cramped like other resorts. Their Xamayca show as well as the Bob Marley and Major shows are fantastic. That was the highlight of our visit. Staff: Very inconsistent with their service. After checking in with a young woman who did the bare minimum, we were sent to the front of the lobby for one of the three bell hops to take our luggage. None of them made a move to help us. Only after I asked if they could assist us, did one step forward to assist us with our luggage. I would say a good half of them acted reluctant to serve us, despite us being friendly and respectful and tipping them. One bartender at the beach was downright surly. Another one, a man, mimicked and laughed at my twelve year old daughter in the lobby who was giggling at something her sister said. Why this was acceptable for a grown man to ridicule a child is unacceptable to me. Rooms: The rooms were outdated and lacked full amenities. Garbage bins not lined. Not enough towels and rags. Smell of sewerage in some blocks and floors of the resort. Food: I’d rate it 2.5/5. The buffet choices were fine for most days but the food was just not very good quality. Scrambled egg were runny, bacon burnt, fry dumplings tasted of the baking powder and flour. The jerk chicken from the grill was the worst jerk I’ve ever tasted. No flavour! I’ve had better jerk in Canada! Drinks: Other than mixed drinks which were watered down, wine and sparkling wine and beer were fine. Service: On one occasion, we were not served drinks with our breakfast. Do not go to eat in the last hour of the breakfast run as it seems that some staff stop working on the last hour of the meal. We asked about the drink orders and was told someone was told someone was coming. I’m still waiting on those drinks. The hotel was at 60% occupancy (according to one staff) and on more than one occasion we were turned away from the buffet because the buffet could not accommodate everyone and were sent to the beach restaurant. The staff down there were not in any urgency to serve drinks either. One last caution: They will try to get you to sign up for something very similar to a time share called Privilege Club. You have to do a presentation with them and then you’re ushered into a lounge where they try to get you to buy a vacation plan for thousands of dollars, and you have to give them a yes or no answer right there. Needless to say, we did not purchase it. Overall, I am not impressed and am disappointed with the overall experience. I will not be going back.
DO NOT WASTE YOUR MONEY - BEWARE
Beachbumintoronto (Toronto, Canada) on May 15, 2025
Wow, what an utter disappointment. Book somewhere else, this place is on the way out. We were told by staff that it's shutting down in December and opening back up under another hotelier. The staff are absolutely miserable. The place is dirty. We walked by the same garbage in the stairwell for 7 days in a row. The food...let's just say if you love food, this is not the resort for you! When we got there our phone didn't work (still didn't on day 7 after 3 complaints - we had no way of contacting anyone at the resort) safe was broken and so was our AC. They "fixed" (using this term lightly) our AC that a few days later leaked from the ceiling at midnight. They sent someone at 1am to repair the active leak because it was in the middle of our room. The cleaning lady would leave one towel yet they were two of us saying here. I could seriously go on but you get the point. They closed the buffet for 3 days. Lol. And they only let you make 3 al LA carte restaurant resos (which by the way were never full, they just never booked the entire restaurant. Just told ppl they were always full). So people were scrambling to figure out where to eat. They said if you want you can go to the Luxury side and pay for the buffet. Bahahahah, jokes. You can't make this stuff up! Oh, they closed down the lobby/sports bar on Saturday night. Just didn't serve anyone and removed all the booze from the shelves. People were up in arms as there was no where else to hang out and grab cocktails. They just decided at 10Pm to shut down. Tourist started to bang cups and yell. By 11:30 to brought all the booze back out and started serving again. DO NOT WASTE your money. 1 plus side - Gerrick! He is by far the nicest and friendliest staff at the whole resort. He bartends at the very end, and I mean VERY end of th beach, next to the nude section. He's amazing. You'll want to hang out with him all week vs the miserable staff that serves drinks at the pool bars. Man, never been to a resort where the staff was like this! Will NEVER go back to a Bahia ever again.
Vacation Offers
-
One child 2-12 years old stays for free at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Riviera Maya, Tulum, Ocho Rios - Runaway Bay, Montego Bay -
Kids stay, play and eat free at select all-inclusive resorts in Mexico and the Caribbean.
Cancun, Ixtapa, Puerto Vallarta, Los Cabos, Riviera Maya, Tulum, Mazatlan, Punta Cana, Montego Bay, Ocho Rios - Runaway Bay, Aruba, St. Martin – St. Maarten
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
