Hotel

Hilton Anaheim

Anaheim 4.0

Learn about all active advisories related to this hotel

Overview

    Located in the heart of Anaheim, just steps from the Anaheim Convention Center and Disneyland®Resort. Shopping, dining and entertainment are also located nearby our hotel. Enjoy a shopping spree at the SouthCoast Plaza, dine at The Anaheim Garden Walk, catch a show at The House of Blues, or watch the Angels hit a homerun at the Angels Stadium. Orange County’s famous beaches are only moments from our hotel too. We are a proud Disneyland® Good Neighbor Hotel.

     

Check in

4 p.m.

Check out

12 p.m.

Rooms

1572

Rooms

Hotel Room
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Hotel Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Room service ($)
  • TV

Amenities


Location

Address
777 Convention Way, Anaheim, California, 92802, United States of America
22 km from SNA airport

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 1 out of 5

One of My Worse Hilton Experiences

L920DZbillb (Waltham, Massachusetts) on Feb 11, 2025

I must say, my stay at the Hilton Anaheim has been one of the worst Hilton experiences I’ve had in my 15+ years as a Diamond member. I chose this hotel based on the website’s photos and descriptions—a major mistake. Nowhere does it clearly disclose the extensive renovations currently taking place, affecting nearly every part of the property, including the lobby, restaurant, and pool area. One of the main reasons I selected this hotel was the outdoor pool, which is heavily marketed on the Hilton Anaheim website. However, after booking with this Hotel, I eventually found one small mention—buried in fine print—that the pool is out of service until July 2025. Hilton should either remove these promotional pool images or, at the very least, make the closure notice bold and highly visible. To make matters worse, I also had no hot water in my room. I was told to let the water run for “a bit” since I was on the 14th floor. “A bit” turned out to be 12 minutes. Yes, I timed it. What a waste of water! At check-in, I did appreciate that a room was available early, but the front desk staff was brief and unhelpful. There was no apology or acknowledgment of the renovation-related inconveniences. Additionally, they failed to mention breakfast options or even the $15/day “resort” fee—something I only learned about because of my experience at another Hilton property. Room keys had to be reissued a number of times because they didn’t work, or didn’t include the parking garage exit, which I was assured they would. The coffee maker in the room didn’t work. One area I will compliment is the Hotel chef/cook. In the morning I thoroughly enjoyed the service and the food. The avocado toast was delicious. In addition, I will confirm I was given additional Hilton points for my experience, and a small $100 off my bill, but nothing that compares to the level of frustration I had. Unfortunately, overall, my stay was far from relaxing, enjoyable, or conducive to work. For a property of this caliber and reputation, this level of service and transparency is unacceptable.

TripAdvisor users rated this property 2 out of 5

Wait until they are finished with the renovation

ohsgator (Clearwater, Florida) on Feb 07, 2025

This was not not the Hilton experience I have experienced in the past. I knew the hotel was completing renovations when I booked the room. However, I was not expecting them to be doing construction in rooms a couple of doors away on the same floor. This location has over 1000 rooms. You would expect them to block off a section and complete their renovations in that area. At 7:00 AM I could hear jackhammers being used two doors down. The beds would shake and you could not hear anything. This included Sunday's which the hotel stated they would not be doing. Additionally, the water in the shower starts out warm, turns ice cold, then eventually gets hot. It take at least 5 minutes to get hot and be able to use. As stated previously, the rest of the hotel is under repair and looks pretty bleak. I would definitely wait until the renovations are completed before thinking about making a reservation. Definitely not a Hilton quality type of hotel at this time.

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