Hotel

Hilton Anaheim

Anaheim 4.0

Learn about all active advisories related to this hotel

Overview

    Located in the heart of Anaheim, just steps from the Anaheim Convention Center and Disneyland®Resort. Shopping, dining and entertainment are also located nearby our hotel. Enjoy a shopping spree at the SouthCoast Plaza, dine at The Anaheim Garden Walk, catch a show at The House of Blues, or watch the Angels hit a homerun at the Angels Stadium. Orange County’s famous beaches are only moments from our hotel too. We are a proud Disneyland® Good Neighbor Hotel.

     

Check in

4 p.m.

Check out

12 p.m.

Rooms

1572

Rooms

Hotel Room
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Hotel Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Room service ($)
  • TV

Amenities


Location

Address
777 Convention Way, Anaheim, California, 92802, United States of America
22 km from SNA airport

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 1 out of 5

Disappointing Stay – Unbearable Noise and Poor Service

Scott D on Oct 03, 2024

TitleI recently stayed at the Anihien Hilton, and my experience was frustrating from start to finish. For the price and the Hilton brand, I expected much better. 1. Room Condition: The room was outdated and not well-maintained. There were visible stains on the carpet, worn-out bathroom fixtures, and the cleanliness was below standard. Housekeeping left dust in multiple places, and the bedding didn’t feel fresh. 2. Customer Service: The staff, while polite, were ineffective in resolving issues. I experienced problems with both the Wi-Fi and a malfunctioning air conditioner, and despite several requests, neither was fixed during my stay. 3. Check-In Delays: After flying in from the East Coast, we arrived at the hotel at 10 a.m. and were exhausted. Although we understood early check-in wasn’t guaranteed, we went to the trade show and returned at 4 p.m. expecting to finally relax. However, due to a power outage earlier in the day, we were told the system was down and we couldn’t check in. We were told to come back in a few hours. In the meantime, we went to the hotel bar and restaurant, only to be informed that the credit card system was down, and we could only pay with room charges or cash. Unfortunately, all the ATMs were down as well, leaving us stuck. We had to sit with our bags for three hours before finally getting into our room. 4. Construction Noise: On top of the check-in issues, the noise from nearby construction was unbearable. The hotel played music so loudly that it was distorted, making it impossible to understand or relax. 5. General Noise: Beyond the construction, the hotel was loud at all hours, with disruptive guests in the halls and no apparent effort from the staff to manage it. Overall, between the delays, the noise, and the poor handling of the power outage, this was a deeply disappointing stay. I expected much more from a Hilton-branded hotel, and I wouldn’t recommend staying here. I recently stayed at the Anihien Hilton, and my experience was frustrating from start to finish. For the price and the Hilton brand, I expected much better. 1. Room Condition: The room was outdated and not well-maintained. There were visible stains on the carpet, worn-out bathroom fixtures, and the cleanliness was below standard. Housekeeping left dust in multiple places, and the bedding didn’t feel fresh. 2. Customer Service: The staff, while polite, were ineffective in resolving issues. I experienced problems with both the Wi-Fi and a malfunctioning air conditioner, and despite several requests, neither was fixed during my stay. 3. Check-In Delays: After flying in from the East Coast, we arrived at the hotel at 10 a.m. and were exhausted. Although we understood early check-in wasn’t guaranteed, we went to the trade show and returned at 4 p.m. expecting to finally relax. However, due to a power outage earlier in the day, we were told the system was down and we couldn’t check in. We were told to come back in a few hours. In the meantime, we went to the hotel bar and restaurant, only to be informed that the credit card system was down, and we could only pay with room charges or cash. Unfortunately, all the ATMs were down as well, leaving us stuck. We had to sit with our bags for three hours before finally getting into our room. 4. Construction Noise: On top of the check-in issues, the noise from nearby construction was unbearable. The hotel played music so loudly that it was distorted, making it impossible to understand or relax. 5. General Noise: Beyond the construction, the hotel was loud at all hours, with disruptive guests in the halls and no apparent effort from the staff to manage it. Overall, between the delays, the noise, and the poor handling of the power outage, this was a deeply disappointing stay. I expected much more from a Hilton-branded hotel, and I wouldn’t recommend staying here.

TripAdvisor users rated this property 1 out of 5

Construction noise - do not stay

Kelly G on Oct 02, 2024

Construction started at 8:00 am, very loud in our room. The only response was I’m sorry, we start early. I do not recommend you stay here. Renovation is definitely needed as everything is in poor condition. No microwave in room. They need to start construction work after 9:00 in consideration of guests. Or not put guests in rooms with construction above.

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